This role requires strong communication, negotiation skills, and the ability to manage a high volume of calls professionally. What We're Looking For * Experience in collections, sales, telemarketing ...
Quick apply
This role requires strong communication, negotiation skills, and the ability to manage a high volume of calls professionally. What We're Looking For * Experience in collections, sales, telemarketing ...
Call Center Representative / Collections Specialist
Houston, TX · On-site
$15.50/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Quick apply
Call Center Representative / Collections Specialist
Houston, TX · On-site
$15.50/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative / Collections Specialist
Houston, TX · On-site
$15.75/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative / Collections Specialist
Houston, TX · On-site
$15.75/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative Collections Specialist
Houston, TX · On-site
$15.50/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative Collections Specialist
Houston, TX · On-site
$15.50/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative / Collections Specialist
Houston, TX · On-site
$15.75/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative / Collections Specialist
Houston, TX · On-site
$15.75/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative / Collections Specialist
Houston, TX · On-site
$15.50/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative / Collections Specialist
Houston, TX · On-site
$15.50/hr
Previous call center or collections experience is a plus (not required - we train the right person ... Account Management We promote from within. How to Apply Send your resume and include: * Your ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections.At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Quick apply
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections.At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections.At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Quick apply
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections.At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Call Center Representative
Houston, TX · On-site
$16/hr
... and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based ... Our management's open-door policy encourages employees to have a voice and shows that their ...
Be Seen First
Call Center Customer Service * Collections * Outbound Sales * Appointment Scheduling * Healthcare ... Retention or Account Management * Hospitality or Travel Customer Service * High School Diploma or ...
Quick apply
Be Seen First
Call Center Customer Service * Collections * Outbound Sales * Appointment Scheduling * Healthcare ... Retention or Account Management * Hospitality or Travel Customer Service * High School Diploma or ...
Healthcare Collections Rep- (ONSITE) Sugarland, Texas
Houston, TX · On-site
$16/hr
Manage and resolve overdue medical accounts. * Assist patients with payment arrangements and ... Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field.
Healthcare Collections Rep- (ONSITE) Sugarland, Texas
Houston, TX · On-site
$16/hr
Manage and resolve overdue medical accounts. * Assist patients with payment arrangements and ... Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field.
Healthcare Collections Rep- (ONSITE) Sugarland, Texas
Houston, TX · On-site
$16/hr
Manage and resolve overdue medical accounts. * Assist patients with payment arrangements and ... Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field.
Healthcare Collections Rep- (ONSITE) Sugarland, Texas
Houston, TX · On-site
$16/hr
Manage and resolve overdue medical accounts. * Assist patients with payment arrangements and ... Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field.
Medical Billing and Collections Representative
Houston, TX · On-site
$16/hr
Manage and resolve overdue medical accounts. * Assist patients with payment arrangements and ... Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field.
Medical Billing and Collections Representative
Houston, TX · On-site
$16/hr
Manage and resolve overdue medical accounts. * Assist patients with payment arrangements and ... Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field.
Medical Billing and Collections Representative
Houston, TX · On-site
$16/hr
Manage and resolve overdue medical accounts. * Assist patients with payment arrangements and ... Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field.
Medical Billing and Collections Representative
Houston, TX · On-site
$16/hr
Manage and resolve overdue medical accounts. * Assist patients with payment arrangements and ... Experience: 1- 2 years' experience in Call center/Collections operations in a Healthcare field.
Call Center Agent
Houston, TX · On-site
$16 - $18/hr
Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly ... Manage and resolve customer complaints. * Offer customers detailed information about our products ...
Quick apply
Call Center Agent
Houston, TX · On-site
$16 - $18/hr
Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly ... Manage and resolve customer complaints. * Offer customers detailed information about our products ...
Call Center Collections Manager information
See Spring, TX salary details
$26.3K - $32.7K
5% of jobs
$32.7K - $39.2K
13% of jobs
$41.9K is the 25th percentile. Wages below this are outliers.
$39.2K - $45.7K
16% of jobs
The median wage is $51.9K / yr.
$45.7K - $52.1K
16% of jobs
$52.1K - $58.6K
15% of jobs
$63K is the 75th percentile. Wages above this are outliers.
$58.6K - $65.1K
14% of jobs
$65.1K - $71.6K
8% of jobs
$71.6K - $78K
6% of jobs
$78K - $84.5K
3% of jobs
$84.5K - $91K
2% of jobs
$91K - $97.4K
1% of jobs
$26.3K
$56.8K
$97.4K
How much do call center collections manager jobs pay per year?
As of Sep 8, 2026, the average yearly pay for call center collections manager in Spring, TX is $56,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $66,700.00 per year, depending on experience, location, and employer.
What does a call center collections manager do?
A Call Center Collections Manager oversees the team responsible for contacting customers with overdue accounts to recover outstanding debts. They set collection targets, monitor staff performance, ensure compliance with legal and company policies, and implement strategies to improve collection rates. Additionally, they handle escalated issues, train staff, and analyze data to optimize processes. Their role is crucial in maintaining the financial health of the organization while also ensuring respectful and effective customer communication.
What are the key skills and qualifications needed to thrive as a call center collections manager?
To thrive as a Call Center Collections Manager, you need expertise in debt collection practices, leadership abilities, and a solid understanding of relevant regulations, often supported by a degree in business or finance. Familiarity with CRM systems, collections software, and compliance tools such as FDCPA guidelines is typically required. Strong communication, conflict resolution, and motivational skills help foster high-performing teams and positive client interactions. These skills are essential for ensuring regulatory compliance, maximizing recoveries, and maintaining a productive, ethical workplace.
What are some common challenges faced by call center collections managers, and how can they be addressed?
Call Center Collections Managers often encounter challenges such as maintaining high team morale while achieving collection targets, dealing with difficult or distressed customers, and ensuring compliance with regulations. To address these, managers typically focus on regular training, clear communication of goals, and fostering a supportive team environment. They also implement performance metrics and feedback systems to monitor progress and provide coaching, while encouraging collaboration between agents to share successful strategies.
What is the difference between Call Center Collections Manager vs Call Center Collections Specialist?
| Aspect | Call Center Collections Manager | Call Center Collections Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, customer service, and sometimes supervisory certifications | Usually requires basic collections or customer service experience, with relevant training |
| Work Environment | Supervises teams in a call center setting, managing workflows and strategies | Handles inbound/outbound calls to collect payments, working directly with customers |
| Employer & Industry Usage | Common in financial services, healthcare, and utility companies | Found in similar industries, focusing on debt recovery and customer account management |
The Call Center Collections Manager oversees collections teams and strategies, while the Call Center Collections Specialist focuses on direct customer interactions to recover debts. Both roles are vital in collections operations but differ mainly in responsibility level and scope.
What cities near Spring, TX are hiring for Call Center Collections Manager jobs?
Cities near Spring, TX with the most Call Center Collections Manager job openings:
Call Center - Collections Agent- REMOTE
Houston, TX • Remote
Rising Star Recruiting & Staffing •
Recruiting and Staffing Services • 1 - 10 employees1 - 10 employees
Full-time
Re-posted 5 days ago
Job description
Job Description
We are hiring motivated Collections Agents (Remote - Texas Only) to handle telephone-based collections for auto insurance claims. This role requires strong communication, negotiation skills, and the ability to manage a high volume of calls professionally.
What We’re Looking For
- Experience in collections, sales, telemarketing, or customer service
- Strong communication and negotiation skills (bilingual is a plus)
- Ability to work independently and stay organized
- Professional handling of difficult conversations
- Flexibility for occasional evenings/weekends
Key Responsibilities
- Make outbound calls to recover auto insurance claim funds
- Negotiate payment arrangements
- Document and track collection activity
- Review and resolve complex claims
- Work with internal teams and assist with arbitration
- Ensure compliance with laws and company policies
Requirements
- Windows 11 laptop
- Headset
- Reliable wired internet
- Quiet workspace
Why Join Us
- Weekly pay + monthly incentives
- Flexible schedule
- Fully remote (work from home)
- Supportive team environment
About Us
Texas-based company offering growth opportunities and a great team culture.
About Rising Star Recruiting & Staffing
Sourced by ZipRecruiter
Finding and hiring skilled talent is more significant than ever before. Rising Star Recruiting & Staffing LLC has the tools to connect companies with the best recruits, as well as connect applicants with the right jobs for all of their qualifications.
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Dayton, TX, US