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Call Center Associate Jobs in Toronto, ON (NOW HIRING)

TigerTel

Bilingual Call Centre Representative

Toronto, ON · Remote

$22/hr

  • Medical

  • Dental

Hiring Full Time Remote Bilingual French Call Centre Representative - Work from Home Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?Are ...

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Showing results 21-40

All JobsCall Center Associate JobsCall Center Associate Jobs in Toronto, ON

Call Center Associate information

See Toronto, ON salary details

$7

$14

$22

How much do call center associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center associate in Toronto, ON is $14.51, according to ZipRecruiter salary data. Most workers in this role earn between $11.47 and $16.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the most commonly searched types of Call Center jobs in Toronto, ON?

The most popular types of Call Center jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Call Center Associate jobs?

Cities near Toronto, ON with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 41% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,183 per year, or $14.5 per hour.

Call Centre Agent -- Work from Home New

Inspire Direct Marketing

Toronto, ON • On-site, Remote

$20 - $24/hr

Full-time

Re-posted 17 days ago

Job description

Call Centre Agent - Work from Home

Role Description:

Each day and each call can be different. We thank, connect, engage and inspire. We are all about teamwork, customer connections and most importantly, having fun while we do it. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We look for creative new ways to delight on every call.
$20.00-$24.00/hour + Benefits.

This is a full-time, zero-commission, outbound, work-from-home position.

We Are:

Our team is passionate, engaged and extremely effective. We provide a warm and friendly voice to the largest and most respected charities in Canada. We are a Canadian agency on a mission to inspire fundraising. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.

Specific job requirements:

  • A professional work from home office space
  • High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
  • A USB headset and webcam
  • A newer-version Windows PC or laptop computer (Apple or Mac are not supported)


What you can expect from us:

  • $20.00 - $24.00 hourly w bonuses
  • Training opportunities, lunch-and-learns, workshops
  • 100% paid training and health benefits (at 3 months)
  • Team culture and activities, ice breakers, community events
  • Engagement with world-class charitable organizations
  • Permanent, full-time employment with consistent hours and growth opportunities

What you should bring:

  • You are looking for full-time hours, 40 hours a week
  • You are technically savvy and self-reliant
  • Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
  • A minimum of 2 years' customer service and call center experience
  • Availability to work occasional Saturday shifts (10:00am to 5:00pm)
  • You love talking to people and are a great communicator

Quit your day job, come help us save the world!
If you are a mature sales or customer service representative, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place
If you are looking to be part of something bigger than yourself and to join a mature call center team with opportunities to grow and support your peers; we would love to hear from you. There are no fees to apply.

Inspire is committed to Employment Equity and Diversity. We welcome and encourage applications from persons with disabilities. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class. Accommodations are available upon request for candidates who participate in all aspects of the selection process.

Please note: We thank everyone for their interest however only the best qualified candidates may be contacted.


Employment Type: FULL_TIME

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