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Call Center Associate Jobs in Morrow, GA (NOW HIRING)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Alphabe Insight Inc

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Company Description At Entertainment Travel Associates , we specialize in delivering exceptional ... Job Summary We are seeking a motivated and sales-focused Call Center Agent to connect with ...

Limitless East Marketing

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Company Description At Entertainment Travel Associates , we specialize in delivering exceptional ... Job Summary We are seeking a motivated and sales-focused Call Center Agent to connect with ...

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent ...

AnswerMTI

Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center AgentCompany: AMTI l Location: Atlanta, GA (In-Office)Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAMTI is hiring Part-Time Call Center Agents ...

Gallagher

Call Center Representative

Atlanta, GA · Remote

$16/hr

Respond to employee inquiries in a call center environment via telephone. * Assist with benefits and payroll-related questions, research issues, and process required documentation. * Troubleshoot and ...

Georgia

Call Center Technician

Griffin, GA

$35K/yr

Call Center Technician Job Requisition ID: JR0000002444 Number of Openings: 1 Shift: Day (United States of America) Compensation Details: $35,000/YEAR MINIMUM QUALIFICATIONS: High school diploma or ...

TeleSpecialists LLC

Call Center Agent

Atlanta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

Tele Specialists

Call Center Agent

Brookhaven, GA · On-site

$14.75 - $19.50/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

Tele Specialists

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

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Showing results 21-40

All JobsCall Center Associate JobsCall Center Associate Jobs in Morrow, GA

Call Center Associate information

See Morrow, GA salary details

$8

$15

$19

How much do call center associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for call center associate in Morrow, GA is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.64 per hour, depending on experience, location, and employer.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What are the most commonly searched types of Call Center jobs in Morrow, GA?

The most popular types of Call Center jobs in Morrow, GA are:

What cities near Morrow, GA are hiring for Call Center Associate jobs?

Cities near Morrow, GA with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Morrow, GA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,191 per year, or $16 per hour.

Call Center

Chicken Salad Chick

Atlanta, GA • On-site

$15.25 - $19/hr

Full-time

Re-posted 25 days ago

Chicken Salad Chick rating

5.5

Company rating: 5.5 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

11th of 20 rated casual dining restaurants

Job description

Responsibilities
  • Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions.
  • Acting as the primary escalation point for Order Management issues, working closely with retail teams to ensure efficient resolution.
  • Accurately entering data into the order entry system to facilitate seamless order processing.
  • Adhering to standard work practices to ensure professional and consistent service delivery.
  • Leveraging relevant software, databases, scripts, and tools to deliver satisfactory service to customers.

  • Proactively addressing and resolving customer issues, including order fulfillment and information requests.

Requirements
  • 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices.
  • Basic competency in Microsoft Suite (Outlook, Word, PowerPoint).
  • Previous experience with SAP or other Order Management Systems is advantageous but not mandatory.
  • Familiarity with Salesforce.com is a plus but not required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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