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Call Center Associate Jobs in Acworth, GA (NOW HIRING)

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Emory Healthcare

Call Center Associate

Tucker, GA

$18 - $21.93/hr

And more The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Emory Healthcare

Call Center Associate

Tucker, GA

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Call Center Marietta, Georgia, United States Or refer someone Job Openings Call Center Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Associate's or Bachelor's degree preferred. * 1+ year of experience in a call center, customer service, or support role preferred. * Basic computer and data entry skills. Required Skills * Excellent ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

High school diploma or equivalent; associate or bachelor's degree preferred * Proven experience in a customer service or call center role * Excellent verbal and written communication skills * Strong ...

Verida Inc

Call Center Supervisor - WI

Villa Rica, GA · On-site

Associate degree from an accredited college or university and/orcommensurateexperience in the areas of call center supervisory position. * Proficient in Microsoft Office software (Word, Excel ...

Entertainment Travel Associates

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent We are seeking a motivated and sales-focused Call Center Agent to connect with prospective and existing customers, identify their needs, and promote relevant products and services.

Chicken Salad Chick

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

SSRG Cake, LLC - 07

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Confident Staff Solutions

Call Center Agents

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them ...

RemX

Call Center Representative

Atlanta, GA · On-site

$20/hr

RemX is seeking Direct Hire Call Center Agents with Banking experience for a reputable company located in Alpharetta GA. Fully onsite - Direct Hire ( No contract ) • Banking Experience Preferred ...

Verida Inc

Call Center Trainer - WI

Villa Rica, GA · On-site

Education · High school diploma or equivalent required. · Associate's or Bachelor's degree preferred. --- Preferred Qualifications · Onboarding or coaching experience. · Metric-driven call center ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Nelson Exteriors

Call Center Manager

Marietta, GA · On-site

$55K - $60K/yr

Our call center is the front door of the company. Every lead, every appointment, and every homeowner's first impression starts here. We're not looking for a manager who leads from a desk and a ...

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Call Center Associate information

See Acworth, GA salary details

$7

$14

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How much do call center associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for call center associate in Acworth, GA is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $16.54 per hour, depending on experience, location, and employer.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What are the most commonly searched types of Call Center jobs in Acworth, GA?

The most popular types of Call Center jobs in Acworth, GA are:

What cities near Acworth, GA are hiring for Call Center Associate jobs?

Cities near Acworth, GA with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Acworth, GA as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 36% Part Time, 4% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,120 per year, or $15 per hour.

Call Center Associate

Emory Healthcare

Atlanta, GA • On-site

Other

Re-posted 13 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

160th of 893 rated healthcare providers

Job description

Overview
Be inspired. Be valued. Belong. At Emory Healthcare
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs
  • And more
Description
The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages incoming calls, processes meal requests through room service diet software, and ensures that all menu selections align with the patient's prescribed diet order.
The associate guides patients and family members through the meal ordering process, provides menu suggestions when appropriate, and ensures a positive service experience. This position collaborates with nursing staff, clinical dietitians, and food service teams to ensure accurate meal ordering, adherence to dietary restrictions, and timely meal service.
Individuals in this role maintain frequent communication with patients and families and are expected to demonstrate strong customer service skills while supporting efficient and patient-centered dining operations.
RESPONSIBILITIES:
Call Center Operations
  • Answer incoming calls from patients and patient family members requesting meal orders.
  • Utilize room service diet software to process patient meal orders accurately and efficiently.
  • Guide patients and families through the meal ordering process and provide menu recommendations as appropriate.
  • Redirect calls to appropriate departments when inquiries fall outside the scope of the role.
Patient Meal Order Coordination
  • Ensure menu selections comply with the patient's prescribed diet order.
  • Process new diet orders, patient transfers, and discharges within the room service system.
  • Process meal orders for patients who are unable to place orders by phone or who have preselected menu orders.
  • Identify patients who have not ordered meals and proactively contact them to facilitate ordering or document meal refusal.
  • Document patient food preferences in the room service diet software system.
Communication and Collaboration
  • Communicate special dietary needs or concerns with nursing staff and other relevant departments.
  • Monitor patient meal orders and notify the appropriate clinical dietitian of skipped meals or repeated small meal orders.
  • Communicate operational concerns or patient-related issues to dietitians or management staff in a timely manner.
  • Maintain a high level of interaction with patients and families while demonstrating strong customer service and service excellence standards.
Administrative Support
  • Process nourishment orders and maintain labeling and tracking of tube feeding orders for assigned units.
  • Monitor, collect, and record operational data for administrative and reporting purposes.
  • Perform additional related duties as assigned to support departmental operations.
MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent required.
  • One (1) year of call center or related customer service experience required.
  • Demonstrated skills in customer service, critical thinking, and problem solving.
  • Strong written and verbal communication skills.
  • Ability to make sound judgments while quickly processing information.
  • Proficiency with computer systems and web-based software applications and the ability to adapt to evolving software programs and processes.
  • Ability to read, write, speak, and communicate effectively in English.
  • Ability to follow oral and written instructions and communicate clearly and professionally with patients, patient family members, hospital personnel, and team members.
PREFERRED QUALIFICATIONS
  • Experience in food service, hospitality, or healthcare customer service environments.
  • Knowledge of therapeutic or modified diets.
  • Experience working in a healthcare or hospital setting.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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