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Call Center Associate Jobs in Acworth, GA (NOW HIRING)

Tele Specialists

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

Answer Mti

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

AnswerMTI

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

AnswerMTI

Call Center Representative

Atlanta, GA · On-site

$16/hr

Full-Time Call Center RepresentativeLocation: Atlanta, GA (In-Office) l Pay: $16/hrSchedule: 40 hours/week, 10-hrs Shifts l Must work one weekend day (Sat or Sun) and HolidaysAt AMTI, we pride ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Express Employment Professionals - Dunwoody, GA

Be Seen First

Customer Service- Call Center

Atlanta, GA · On-site

$15 - $16/hr

We are looking for experienced Customer Service and Call Center professionals for immediate placement in the Norcross area. Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Acworth, GA

Call Center Associate information

See Acworth, GA salary details

$7

$14

$18

How much do call center associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for call center associate in Acworth, GA is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $16.54 per hour, depending on experience, location, and employer.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What are the most commonly searched types of Call Center jobs in Acworth, GA?

The most popular types of Call Center jobs in Acworth, GA are:

What cities near Acworth, GA are hiring for Call Center Associate jobs?

Cities near Acworth, GA with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Acworth, GA as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 36% Part Time, 4% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,120 per year, or $15 per hour.

Call Center Agent

Tele Specialists

Atlanta, GA • On-site

$14.50 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Call Center Agent / Navigator

This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM.

About Us:

TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.

Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.

Tele Specialists Offers:

  • A great culture with a team environment
  • A fun, diverse work environment
  • A rapidly growing company with career advancement opportunities
  • Medical, Dental and Vision benefits
  • 401k match
  • Paid Vacation
  • Leadership Training Classes
  • Mentorship Program
  • Tuition Reimbursement

About the Role:

The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information.

Duties/Responsibilities:

  • Coordinates and manages teleneurologists' schedules for rounding and teleneurology
  • Serve as an essential link between patients and teleneurology team
  • Receive and triage calls from client hospitals.
  • Promote collaboration to both internal and external healthcare team members.
  • Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to interact with internal and external customers
  • Flexible and adaptable with learning and understanding technology
  • Strong written, oral and interpersonal communication skills
  • Highly self-motivated, directed and proactive
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Able to communicate effectively within department and with members of interdisciplinary teams

Education and Experience:

  • High School Diploma required
  • 1-year in a call center preferred

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times

Apply