Call Center Specialist
$17 - $17.50/hr
Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type: Full-Time/Regular Date Updated: July 09 ...
$17 - $17.50/hr
Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type: Full-Time/Regular Date Updated: July 09 ...
$17 - $17.50/hr
Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type: Full-Time/Regular Date Updated: July 09 ...
$17 - $17.50/hr
The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between : Monday-Friday, 9:00am-5:00pm. Compensation : $17.00 - 17.50/hour ...
$17 - $17.50/hr
The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between : Monday-Friday, 9:00am-5:00pm. Compensation : $17.00 - 17.50/hour ...
$17 - $17.50/hr
The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between : Monday-Friday, 9:00am-5:00pm. Compensation : $17.00 - 17.50/hour ...
$17 - $17.50/hr
The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between : Monday-Friday, 9:00am-5:00pm. Compensation : $17.00 - 17.50/hour ...
Fall River, MA · On-site
$17/hr
The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between : Monday-Friday, 9:00am-5:00pm. Compensation : $17.00 - 17.50/hour ...
Fall River, MA · On-site
$17/hr
The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties. Shifts between : Monday-Friday, 9:00am-5:00pm. Compensation : $17.00 - 17.50/hour ...
$15 - $18.75/hr
Provide call center based technical support to store locations, vendors and staff. Serve as first level support for troubleshooting of issues encountered in store rollouts. Rollouts may include POS ...
$15 - $18.75/hr
Provide call center based technical support to store locations, vendors and staff. Serve as first level support for troubleshooting of issues encountered in store rollouts. Rollouts may include POS ...
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$18 - $25.82/hr
SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Warwick, RI · On-site
$16/hr
Our Call Center environment is unique, being situated right in the heart of our home office with the other departments that support Beltone (around 30 total team members across all departments). Our ...
Warwick, RI · On-site
$16/hr
Our Call Center environment is unique, being situated right in the heart of our home office with the other departments that support Beltone (around 30 total team members across all departments). Our ...
Our Call Center environment is unique, being situated right in the heart of our home office with the other departments that support Beltone (around 30 total team members across all departments). Our ...
Our Call Center environment is unique, being situated right in the heart of our home office with the other departments that support Beltone (around 30 total team members across all departments). Our ...
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
Providence, RI · On-site
$18 - $25.82/hr
SUMMARY Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
$8.80 - $9.83
0% of jobs
$9.83 - $10.87
0% of jobs
$10.87 - $11.91
1% of jobs
$11.91 - $12.95
3% of jobs
$12.95 - $13.98
5% of jobs
$13.98 - $15.02
11% of jobs
$15.30 is the 25th percentile. Wages below this are outliers.
$15.02 - $16.06
18% of jobs
The median wage is $17.01 / hr.
$16.06 - $17.10
13% of jobs
$17.10 - $18.13
16% of jobs
$18.49 is the 75th percentile. Wages above this are outliers.
$18.13 - $19.17
23% of jobs
$19.17 - $20.21
10% of jobs
$8
$16
$20
| Aspect | Call Center Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call centers, inbound/outbound calls | Call centers, retail, or office settings |
| Employer & Industry Usage | Telecommunications, finance, tech | Retail, healthcare, banking |
| Common Search & Comparison | Yes | Yes |
Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

$17 - $17.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 5 days ago
7.3
Based on 6 frontline employees who took The Breakroom Quiz
Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type: Full-Time/Regular Date Updated: July 09, 2026 Years of Experience: Any Starting Date: ASAP Back to job search Invite a friend Job Description: About Us We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time.
We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs. The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties.
Shifts between: Monday-Friday, 9:00am-5:00pm. Compensation: $17.00 - 17.50/hour Benefits 403B Dental insurance Disability insurance through Massachusetts PFML Employee discounts, cell phone, eyewear etc. Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account Opportunities to earn CEU's Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances Duties & Responsibilities Answering all incoming phone calls in a professional manner
Responsible for entering demographic information, insurance information and valid email address. Verify insurance eligibility. Scheduling appointments Engaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed.
Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Adhering to all company policies and procedures.
Experience and Skills: Duties & Responsibilities High School diploma. Call center experience, preferred. Exceptional customer service, active listening, and verbal and written communication skills.
High degree of tact and discretion. Experience with scheduling, typing and computer skills. Ability to work well in a team environment.
Understanding of client needs and willingness to help. Adaptability and accountability. Bilingual, preferred.
Job Benefits:
Sourced by ZipRecruiter
Health care and social assistance
201 - 500 Employees
Fall River, MA, US
1977