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Call Center Associate Jobs in Dallas, GA (NOW HIRING)

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

Answer Mti

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

New

AnswerMTI

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

New

Express Employment Professionals - Dunwoody, GA

Be Seen First

Customer Service- Call Center

Atlanta, GA · On-site

$15 - $16/hr

We are looking for experienced Customer Service and Call Center professionals for immediate placement in the Norcross area. Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE ...

New

Answer Mti

Full Time Call Center Representative

Atlanta, GA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full Time Call Center Representative AMTI is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly ...

Express Employment Professionals

Be Seen First

Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

AnswerMTI

Full-Time Call Center Representative

Atlanta, GA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full-Time Call Center Representative Location: Atlanta, GA (In-Office) l Pay: $16/hr Schedule: 40 hours/week, 10-hrs Shifts l Must work one weekend day (Sat or Sun) and Holidays At AMTI, we pride ...

Answer Mti

Full-Time Call Center Representative

Atlanta, GA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full-Time Call Center Representative Location: Atlanta, GA (In-Office) l Pay: $16/hr Schedule: 40 hours/week, 10-hrs shifts l Must work one weekend day (Sat or Sun) and Holidays At AMTI, we pride ...

firstPRO 360

Call Center Customer Service Representative

Atlanta, GA · On-site

$15 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Growing and highly stable company has an immediate need for a Customer Service/Call Center Representative to work as a first responder with external customers. In this role, you must have experience ...

Serco

Call Center Rep - Temporary

Atlanta, GA · On-site

$15 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

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All JobsCall Center Associate JobsCall Center Associate Jobs in Dallas, GA

Call Center Associate information

See Dallas, GA salary details

$8

$15

$18

How much do call center associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call center associate in Dallas, GA is $15.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $16.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the most commonly searched types of Call Center jobs in Dallas, GA?

The most popular types of Call Center jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Call Center Associate jobs?

Cities near Dallas, GA with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,496 per year, or $15.1 per hour.

call center representative

NJ Tech

Atlanta, GA • On-site

$15.50 - $19.25/hr

Full-time

Re-posted 26 days ago

Job description

Company Description
NJTECH is a global managed IT service, IT consulting, and business solutions partner.
Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders.
Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology.
Job Description
Call Center Representative
Atlanta, GA
Full Time
Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service. The Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service.
Position Requirements:
  • Assist customers with a wide variety of questions via information accessed through the computer.
  • Review employee accounts and answer questions based upon established policies and procedures.
  • Maintain current knowledge of assigned programs and services through on-going classroom and computer-based programs.
  • Possess the ability to troubleshoot complex issues with little guidance
  • Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers
  • Possess the ability to work under pressure in a call center environment
  • Possess exceptional conversational and problem-solving skills
  • Ability to multitask and be able to diffuse difficult situations
  • Possess the ability to decipher and articulate the customer perspective so that the customer's needs and concerns are accurately and empathetically addressed
  • Excellent interpersonal and telephone communication skills
  • Perform additional tasks as directed.

Essential skills and experience
• College degree or Junior College degree in addition to 1- year full time customer service related experience in financial services and/or health care industry
• High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry.
• Ability to multi-task (talk and type at the same time) and use multiple applications
• Excellent interpersonal, verbal, written and listening communication skills
• Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customer
• Ability to provide outstanding customer service while ensuring that the customer's questions, issues and concerns have been satisfied
• Computer literate with the ability to learn customer service software applications
• Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its' customers
• Flexibility to work specified shift and extended hours as necessary
Qualifications
High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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About NJ Tech

Sourced by ZipRecruiter

Industry

Industrial automation equipment manufacturing

Company size

1 - 10 Employees

Headquarters location

Gilberts, IL, US

Year founded

1992

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