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Call Center Associate Jobs in Collins, GA (NOW HIRING)

Walmart

Continuous Skills Development Trainer

Statesboro, GA · On-site

$24.70 - $28.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

For information about PTO, see Smart Guide page Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range ...

Southeastern Pathology Assoc

Pathologist

Statesboro, GA · On-site

  • Medical

  • Retirement

CAP-accredited laboratory supporting a community-based regional medical center * Typical case ... Call is light, and the overwhelming majority of calls can be handled remotely * ROSE procedures ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Collins, GA

Call Center Associate information

See Collins, GA salary details

$7

$13

$16

How much do call center associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call center associate in Collins, GA is $13.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What cities near Collins, GA are hiring for Call Center Associate jobs?

Cities near Collins, GA with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Collins, GA as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $28,359 per year, or $13.6 per hour.

CALL CENTER REPRESENITIVE

Woody Folsom Automotive Inc

Baxley, GA

$40K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

Job description

Woody Folsom Automotive Inc is seeking a dedicated Call Center Representative to join our team in Baxley, GA. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive experience representing our brand.

Responsibilities
  • Answer incoming calls and respond to customer inquiries promptly and professionally
  • Provide accurate information about products, services, and promotions
  • Resolve customer issues efficiently and escalate when necessary
  • Document call information and maintain customer records
  • Follow company policies and procedures to ensure compliance
  • Collaborate with team members to improve customer satisfaction
Requirements
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks and work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Familiarity with call center software and CRM systems is a plus
  • Previous experience in a customer service or call center role preferred
Benefits
  • Competitive salary ranging from $40,000.00 to $60,000.00 per year, paid bi-weekly
  • Health, dental, and vision insurance options
  • Paid time off and holidays
  • Opportunities for career growth and development
  • Supportive and collaborative work environment
About the Company

Woody Folsom Automotive Inc is a trusted name in the automotive industry, committed to providing exceptional service and quality vehicles to our customers. Located in Baxley, GA, we pride ourselves on fostering a positive workplace culture and delivering excellent customer experiences. Join our team and be part of a company that values integrity, teamwork, and customer satisfaction.

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