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Call Center Associate Jobs in Collins, GA (NOW HIRING)

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Call Center Associate information

See Collins, GA salary details

$7

$13

$16

How much do call center associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call center associate in Collins, GA is $13.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What cities near Collins, GA are hiring for Call Center Associate jobs?

Cities near Collins, GA with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Collins, GA as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $28,359 per year, or $13.6 per hour.

Sous Chef - Catering

Georgia Southern University

Statesboro, GA • On-site

$19.15 - $21.55/hr

Full-time

Posted 14 days ago


Georgia Southern University rating

7.1

Company rating: 7.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

409th of 618 rated colleges and universities


Job description

About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington, D.C., Puerto Rico, and more than 100 countries.
With four vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah, the Liberty Campus in Hinesville, and the East Georgia Campus in Swainsboro - Georgia Southern offers a dynamic environment that encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned specialized accreditation from numerous professional and academic associations that set standards in their respective fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive, student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally recognized for the caliber of its academic programs and student experience. Georgia Southern University has also been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Statesboro Campus - Statesboro, GA
Department Information
Eagle Dining Services
Job Summary
Oversee daily operations and ensure quality presentation of all food served to meet Eagle Dining Service standards. Ensure proper training of all culinary team members
Responsibilities
  • Prepare daily production list and verify that culinary staff follow all recipes and portion control
  • Ensure all culinary production areas are clean and organized; ensure adherence to sanitation rules and regulations
  • Assist in planning food production levels and staffing needs
  • Ensure all dishes are prepared correctly and meals get to diners in a timely manner; help develop recipes, plan menus and prepare food in collaboration with other chefs and workers in the kitchen
  • Use artistic skill in plating food in an appetizing manner

Required Qualifications
Educational Requirements
  • High School Diploma or equivalent

Required Experience
  • Three (3) years of related work experience OR one (1) year of related work experience with an Associate's Degree

Proposed Salary
$19.15 - $21.55 per hour
This is a non-exempt position paid on a biweekly basis.
Required Documents to Attach
  • Resume
  • Cover Letter
  • Two (2) Professional References

Knowledge, Skills, & Abilities
ABILITIES
  • Consistently exhibit engaging customer service
  • Ability to support various constituencies served by the University
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Ability to lead and collaborate well in a team environment

KNOWLEDGE
  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
  • Knowledge of safe food handling techniques and tools, basic cooking techniques such as sautéing, broiling, frying, and grilling, seasoning methods and portion control
  • Knowledge and ability to comply with food safety rules and equipment, sanitation and health standards

SKILLS
  • Effective communication (verbal and written), organizational and human relations skills

Apply Before Date
September 10, 2026
Application review may begin on August 6, 2026.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu .
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Other Information
  • Must be able to perform duties and responsibilities with or without reasonable accommodation
  • Work generally performed in an office environment
  • Workweek may occasionally extend beyond 40 hours
  • Travel may be required

Background Check
  • Standard

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