ZipRecruiter

Log In

1

Call Center Agents Jobs (NOW HIRING)

Malone

Call Center Agents - El Paso, TX

El Paso, TX · On-site

$18/hr

Malone Workforce Solutions is hiring Call Center Agents for an exciting Open Enrollment Project in El Paso, TX ! Join a supportive team dedicated to helping individuals understand and enroll in their ...

ARCA RECYCLING INC

Call Center Agent

Las Vegas, NV · On-site

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create appointments for them, while maintaining a strong emphasis on providing a positive first impression with ...

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create appointments for them, while maintaining a strong emphasis on providing a positive first impression with ...

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. Essential ...

TJO 10 X 10 MANAGEMENT, L.P.

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL ...

ttg Talent Solutions

OTC Call Center Lead

Doral, FL

$19 - $20/hr

This position provides hands-on guidance to call center agents while helping ensure inbound and outbound calls are handled efficiently, customers receive accurate information regarding product orders ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsCall Center Agents Jobs

Call Center Agents information

See salary details

$10

$17

$25

How much do call center agents jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call center agents in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What cities are hiring for Call Center Agents jobs?

Cities with the most Call Center Agents job openings:

What states have the most Call Center Agents jobs?

States with the most job openings for Call Center Agents jobs include:

What are popular job titles related to Call Center Agents jobs?

For Call Center Agents jobs, the most frequently searched job titles are:

Infographic showing various Call Center Agents job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Supervisor

Minneapolis, MN • On-site

Cedar Riverside People'
See more jobs at Cedar Riverside People'external

$25 - $28/hr

Full-time

Re-posted 5 days ago

Job description

About the Role:

The Call Center Supervisor plays a pivotal role in overseeing daily operations within a busy call center environment to ensure exceptional customer service and achievement of performance targets. This position is responsible for managing a team of call center agents, providing guidance, coaching, and support to optimize their productivity and professional development. The supervisor monitors call center metrics closely, analyzing data to identify trends and implement strategies that improve efficiency and customer satisfaction. Additionally, the role involves coordinating outbound calling campaigns and collaborating with sales teams to drive center sales objectives. Ultimately, the Call Center Supervisor ensures that operational goals are met while fostering a positive and motivating work environment.

Minimum Qualifications:

  • Proven experience working in a call center environment, preferably in a supervisory or team lead role.
  • Strong oral and verbal communication skills with the ability to effectively interact with customers and team members.
  • Demonstrated knowledge of call center metrics and performance management.
  • Ability to manage outbound calling campaigns and understand sales processes within a call center.
  • Proficiency in call center management software and related technology.

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Communications, or a related field.
  • Experience with CRM systems and workforce management tools.
  • Background in sales or customer service within a call center setting.
  • Certification in call center management or leadership training.
  • Bilingual abilities to support diverse customer bases.

Responsibilities:

  • Supervise and support call center agents during inbound and outbound calls to maintain high-quality customer interactions.
  • Monitor key performance indicators such as call volume, average handle time, and customer satisfaction scores to ensure targets are met.
  • Conduct regular coaching sessions and performance reviews to develop team members’ skills and address any performance issues.
  • Coordinate outbound calling initiatives to maximize sales opportunities and meet revenue goals.
  • Collaborate with management to develop and implement process improvements and training programs.
  • Manage scheduling and staffing to ensure adequate coverage during peak call times.
  • Handle escalated customer issues and provide timely resolutions to maintain service excellence.

Skills:

The required skills such as call center management and understanding of call center metrics are essential for monitoring team performance and driving continuous improvement. Oral and verbal communication skills are used daily to provide clear instructions, deliver feedback, and resolve customer issues effectively. Experience with outbound calling and center sales enables the supervisor to lead sales initiatives and motivate agents to meet targets. Familiarity with the call center environment allows the supervisor to anticipate operational challenges and implement efficient workflows. Preferred skills like CRM proficiency and bilingual communication enhance the supervisor’s ability to manage customer relationships and support a diverse team, contributing to overall success.


08:00 am to 05:00 pm
40 hours per week