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Call Center Agent Jobs in Spokane, WA (NOW HIRING)

Sound Telecom

Part-Time Call Center Agent

Spokane, WA · On-site

$21/hr

Part-Time Call Center Agent Company: Sound Telecom l Location: Spokane, WA (In-Office) Pay: $18-$21/hr l Hours: Part-Time, Requires 1 weekend day (Sat/Sun) and Holidays Sound Telecom is hiring ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | MondayFriday | No Weekends or Holidays About Us Cardiac Study ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | Monday-Friday | No Weekends or Holidays About Us Cardiac ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.39 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | Monday-Friday | No Weekends or Holidays About Us Cardiac ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | Monday-Friday | No Weekends or Holidays About Us Cardiac ...

Luxury Bath Technologies

Call Center Manager

Cheney, WA · On-site

$50K/yr

Call Center Manager Luxury Bath of Spokane Location: Spokane, WA Compensation: $50,000 annually + performance bonusesAbout Us Creating a fresh solution to bath remodeling, Luxury Bath of Spokane ...

Luxury Bath Technologies

Call Center Manager

Spokane, WA · On-site

$50K/yr

Call Center Manager Luxury Bath of Spokane Location: Spokane, WA Compensation: $50,000 annually + performance bonusesAbout Us Creating a fresh solution to bath remodeling, Luxury Bath of Spokane ...

PRISM Vision Group

Call Center Representative

Spokane, WA · On-site

$18 - $33.08/hr

Call Center Representative This onsite role is located at Spokane Eye Clinic, Spokane, WA, which is part of Prism Vision Group. Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call ...

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Call Center Agent information

See Spokane, WA salary details

$10

$17

$25

How much do call center agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for call center agent in Spokane, WA is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What is a call center agent?

A call center agent accepts incoming calls or makes outgoing calls for a business in a call center. These calls may be for a variety of situations, such as customer service, sales calls, product instructions, and billing inquiries. You may be responsible for taking orders, handling customer complaints, and answering questions from callers. In sales jobs, your duties may also include setting appointments and making product sales. Many call center agents are promoted to inside sales or other jobs after excelling at their work in the call center.

What are the key skills and qualifications needed to thrive as a call center agent?

To thrive as a Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is essential. Patience, active listening, and resilience under pressure are standout soft skills for this role. These skills ensure efficient issue resolution, customer satisfaction, and high-quality service in a fast-paced environment.

What are some common challenges faced by call center agents and how can they be managed effectively?

Call center agents often encounter challenges such as handling high call volumes, managing difficult or emotional customers, and adhering to strict performance metrics. Effective time management, active listening, and maintaining a positive attitude can help agents manage stress and deliver quality service. Most call centers provide training, supportive supervisors, and access to knowledge bases, which can assist agents in resolving issues efficiently and maintaining job satisfaction.

What is the difference between Call Center Agent vs Customer Service Representative?

AspectCall Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space, handling inbound/outbound callsOffice or remote settings, handling customer inquiries via phone, email, or chat
Employer & Industry UsageTelecommunications, retail, finance, healthcareRetail, banking, tech companies, service providers
Common Search & ComparisonOften compared for similar roles in customer support

Both Call Center Agents and Customer Service Representatives handle customer inquiries and require similar credentials. The main difference lies in their work environment and communication channels, with Call Center Agents primarily working in call centers handling calls, while Customer Service Reps may work in various settings and handle multiple communication methods.

More about Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Spokane, WA?

The most popular types of Call Center Agent jobs in Spokane, WA are:

What are popular job titles related to Call Center Agent jobs in Spokane, WA?

For Call Center Agent jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Call Center Agent jobs in Spokane, WA look for?

The top searched job categories for Call Center Agent jobs in Spokane, WA are:

Call Center Agent jobs near you
Infographic showing various Call Center Agent job openings in Spokane, WA as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,208 per year, or $17.4 per hour.

Part-Time Call Center Agent

Spokane, WA • On-site

Sound Telecom
Telecommunications • 51 - 200 employees
Learn more about Sound Telecomexternal

$21/hr

Other

Posted 17 days ago

Job description

Part-Time Call Center Agent

Company: Sound Telecom l Location: Spokane, WA (In-Office)

Pay: $18-$21/hr l Hours: Part-Time, Requires 1 weekend day (Sat/Sun) and Holidays

Sound Telecom is hiring Part-Time Call Center Agents to assist callers during critical moments – from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.

What You'll Do:

  • Handle incoming calls with a warm, helpful attitude.
  • Take accurate messages, transfer calls, and/or relay key information.
  • Use our call processing system to prioritize customer needs efficiently.

What We're Looking For:

  • Friendly, upbeat, and professional communication skills.
  • Strong English spelling and grammar.
  • Basic computer proficiency and typing speed of 35+ WPM.
  • Reliable attendance and strong work ethic.

Pay: Earn a premium rate of $21/hour by maintaining perfect attendance. This includes punctuality at the shift start, timely returns from breaks, and full shift completion. The base rate without perfect attendance is $18/hour.

Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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