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Call Center Weekends Jobs in Spokane, WA (NOW HIRING)

Call Center Representative

Spokane, WA · On-site

$19.39 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse ... Spokane, WA ** ** Full-Time | Monday-Friday | No Weekends or Holidays ** About Us Cardiac Study ...

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse ... Monday-Friday schedule - no weekends or holidays * Exposure to multi-specialty cardiology workflows

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse ... Monday-Friday schedule - no weekends or holidays * Exposure to multi-specialty cardiology workflows

Evening and weekend availability is required.Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Evening and weekend availability is required. Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Evening and weekend availability is required. Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Evening and weekend availability is required.Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

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Call Center Weekends information

See Spokane, WA salary details

$10

$18

$25

How much do call center weekends jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center weekends in Spokane, WA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.42 per hour, depending on experience, location, and employer.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What cities near Spokane, WA are hiring for Call Center Weekends jobs?

Cities near Spokane, WA with the most Call Center Weekends job openings:

Infographic showing various Call Center Weekends job openings in Spokane, WA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,671 per year, or $18.1 per hour.

Call Center Representative

Cardiac Study Center

Spokane, WA • On-site

$19.39 - $35.12/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Patient Services Representative (Call Center) – Cardiology Scheduling

Cardiac Study Center / Pulse Heart Institute
** Spokane, WA**
** Full-Time | Monday–Friday | No Weekends or Holidays**

About Us

Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years. In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institute—bringing together clinical excellence, innovation, research, and education to improve heart health in our communities.

We serve patients across general and specialty cardiology, including Heart Failure, Vascular, Electrophysiology & Device, and Nuclear Imaging.

Why You'll Love Working With Us
  • Monday–Friday schedule — no weekends or holidays
  • Exposure to multi-specialty cardiology workflows
  • Stable, mission-driven healthcare organization
  • Supportive leadership and collaborative team culture
  • Growth opportunities within scheduling, referral coordination, and broader healthcare operations
About the Role

As a Patient Services Representative (Call Center) , you serve as the first point of contact for many of our cardiology patients. Your work directly impacts patient access to care, provider workflow efficiency, and the overall experience of our clinics.

In this role, you will coordinate patient scheduling, respond to inquiries with professionalism and empathy, and ensure appointment accuracy based on provider preferences and clinical needs. You will play a critical part in maintaining efficient scheduling operations while upholding compliance standards and delivering exceptional service.

This is a high-volume, detail-oriented role ideal for individuals who thrive in structured environments and enjoy helping patients navigate their care.

Day-to-Day Responsibilities Scheduling & Access Coordination
  • Schedule new and returning cardiology patient appointments
  • Maintain provider schedules according to established guidelines and preferences
  • Ensure accuracy of patient demographics and appointment details
  • Reschedule appointments and manage cancellations as needed
Patient Communication
  • Answer inbound calls in a professional and patient-centered manner
  • Address patient questions or route inquiries to appropriate departments
  • Coordinate communication between patients, providers, and internal teams
Compliance & Documentation
  • Adhere to HIPAA and OSHA standards at all times
  • Maintain accurate documentation in EMR systems
  • Follow internal scheduling protocols and quality standards
Coverage Support
  • Provide cross-coverage support across clinic locations as needed
What You'll Need to Succeed Minimum Qualifications
  • 2 years of customer service experience
  • Strong verbal communication skills
  • Ability to manage multiple tasks in a fast-paced call environment
  • High attention to detail and organizational skills
Preferred Qualifications
  • 1 year of healthcare experience (preferred but not required)
  • Experience in medical scheduling or call center environments
  • Familiarity with EMR systems
Work Environment
  • Schedule: Full-time, 40 hours/week
  • ** Shift:** 8-hour shifts, Monday–Friday
  • ** Training:** 90-day in-person training period in Spokane, WA
Pay & Benefits

Cardiac Study Center / Pulse Heart Institute offers a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • Retirement benefits
  • Paid time off
  • Competitive compensation
  • Tuition Assistance

Pay Range: $19.39 – $35.12/hour

Compensation is determined based on experience, skill set, and relevant education or certifications, consistent with internal equity and pay transparency standards.

Join Our Team

If you're passionate about helping patients access timely cardiac care and thrive in a structured, team-driven environment, we'd love to hear from you.

Requisition ID: 00422