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Call Center Agency Jobs (NOW HIRING)

Burjline Builders

Call Center associate

Dallas, TX

$35K - $39K/yr

Call Centre Associate STP Ventures Ltd is seeking a dedicated and professional Call Centre ... As a leading outsourced customer acquisition agency specialising in high-impact campaigns, we pride ...

Qureos Inc

Call Center associate

Dallas, TX

$35K - $39K/yr

Call Centre Associate STP Ventures Ltd is seeking a dedicated and professional Call Centre ... As a leading outsourced customer acquisition agency specialising in high-impact campaigns, we pride ...

Sparkbit 360

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

As a full-service marketing and public relations agency, were dedicated to helping businesses like ... As a Call Center Representative, you will handle inbound and outbound calls, address customer ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... within each Agency's organization to improve and enhance business and technical operations and ... This role operates within a structured, high‑volume call center environment, following ...

Confident Staff Solutions

Call Center Agent

Columbus, GA

$13.50 - $17.75/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Confident Staff Solutions

Call Center Agent

Savannah, GA

$14 - $18.50/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Confident Staff Solutions

Call Center Agent

Macon, GA

$14.50 - $19/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Confident Staff Solutions

Call Center Agent

Augusta, GA

$14 - $18.50/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA

$14.75 - $19.25/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Waikiki Health

Call Center Associate

Honolulu, HI · On-site

$20/hr

Company Shirt The Call Center Associate (CCA) is part of the administrative call center team and ... Uses the agency ATHENA System and Electronic Medical Records (EMR) system to access patient data ...

Midland Health

Call Center Operator

Midland, TX

Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency ... Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette ...

Midland Health

Call Center Operator

Midland, TX

Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency ... Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette ...

Midland Health

Call Center Operator

Midland, TX · On-site

Answers phone, takes patient/nursing meal orders and adheres to HACCP and other regulatory agency ... Answers the Call Center phone, checks messages frequently, and displays proper phone etiquette ...

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How much do call center agency jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for call center agency in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Agent, and why are they important?

To thrive as a Call Center Agent, you need excellent verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills are usually required. Outstanding patience, active listening, and resilience help agents excel in handling diverse customer interactions. These skills are crucial for delivering efficient customer service, resolving issues effectively, and contributing to overall customer satisfaction.

What are some common challenges faced by agents working at a call center agency, and how are they typically addressed?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance metrics under time constraints. To support agents, agencies usually provide comprehensive training, access to knowledge bases, and regular coaching sessions. Team leaders are available to assist with escalations and feedback, and many centers foster a collaborative environment where agents can share tips and support each other. Regular breaks and wellness initiatives are also common to help reduce stress and maintain a positive work atmosphere.

What is a call center agency?

A call center agency is a company that provides outsourced customer service and support through phone, email, chat, or other communication channels. These agencies handle inbound and outbound calls on behalf of other businesses, helping them manage customer inquiries, technical support, telemarketing, and more. By partnering with a call center agency, businesses can improve customer satisfaction and streamline communications without needing to maintain their own in-house teams.

What jobs make $5000 a week without a degree?

High-paying jobs that can reach $5,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers with experience. These positions typically require strong skills, certifications, or licenses, and often involve commission, bonuses, or overtime to achieve high earnings.

What is the difference between Call Center Agency vs Customer Service Representative?

AspectCall Center AgencyCustomer Service Representative
CredentialsTypically requires basic communication skills, sometimes training or certification in customer serviceRequires strong communication skills, often training provided by employer
Work EnvironmentOperates in call centers, handling multiple clients' callsWorks directly with customers, often in retail or service settings
Employer & IndustryThird-party agencies serving various companiesCompany's in-house or outsourced customer support teams
Search & Comparison IntentUnderstanding agency roles vs direct employmentClarifying job responsibilities and work settings

In summary, a Call Center Agency provides outsourced call handling services for multiple clients, often employing agents trained to manage various customer inquiries. Customer Service Representatives typically work directly for a specific company, focusing on supporting that company's customers. Both roles require strong communication skills but differ mainly in employment structure and work environment.

More about Call Center Agency jobs
What states have the most Call Center Agency jobs? States with the most job openings for Call Center Agency jobs include:
What job categories do people searching Call Center Agency jobs look for? The top searched job categories for Call Center Agency jobs are:
Call Center Agency jobs near you
Infographic showing various Call Center Agency job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 15% Part Time, 1% Temporary, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center associate

Burjline Builders

Dallas, TX

$35K - $39K/yr

Other

Posted 24 days ago

Job description

Job Description: Call Centre Associate
STP Ventures Ltd is seeking a dedicated and professional Call Centre Associate to join our dynamic team in Dallas, Texas, United States. As a leading outsourced customer acquisition agency specialising in high-impact campaigns, we pride ourselves on connecting top-tier brands with their next loyal customers.
This is a Full-time position offering a competitive salary and the opportunity to be a crucial part of a growing organisation. The successful candidate will be the voice of our clients, playing a pivotal role in driving growth and ensuring an exceptional customer experience.
Job Overview
The Call Centre Associate will be responsible for managing customer communications on behalf of our clients. You will serve as the first point of contact for potential customers, handling inbound and outbound calls to generate leads, answer enquiries, and support overall customer acquisition efforts. We are looking for an articulate and enthusiastic individual with a passion for customer service and a drive to exceed targets.
Key Details:
  • Job Title: Call Centre Associate
  • Location: Dallas, Texas, United States
  • Employment Type: Full-time
  • Salary: $35,000 - $39,000 per annum

Responsibilities
  • Manage a high volume of inbound and outbound calls in a professional and timely manner.
  • Represent our clients by clearly and accurately communicating information about their products and services.
  • Identify customer needs, clarify information, and provide effective solutions to build rapport and trust.
  • Generate quality leads and support customer acquisition targets through persuasive communication.
  • Maintain and update customer records accurately in our internal database system after each interaction.
  • Meet and exceed personal and team performance targets and qualitative goals.
  • Adhere to all company policies and procedures to ensure a high standard of service.

Qualifications
  • Proven experience in a call centre, customer service, or sales-oriented role is highly desirable.
  • Exceptional verbal communication, interpersonal, and active listening skills.
  • A confident, clear, and professional telephone manner.
  • Strong data entry and computer proficiency.
  • Ability to work effectively in a fast-paced, target-driven environment.
  • A resilient, positive, and customer-focused attitude.
  • Excellent organisational and time-management skills.

Benefits
  • A competitive salary of $35,000 - $39,000 per annum.
  • Comprehensive training and ongoing professional development programmes.
  • Opportunities for career progression within a growing company.
  • A dynamic, supportive, and collaborative team culture.

Locations Dallas

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