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Call Auditor Jobs in Georgia (NOW HIRING)

BSI Prof Serv EHS West

Position: Product Certification Auditor (AMR - Antimicrobial Resistance) Location : Spain ... call with our talent team) The advertised salary range reflects the level, scope and ...

BSI Group

Position: Product Certification Auditor (AMR - Antimicrobial Resistance) Location : Spain ... call with our talent team) The advertised salary range reflects the level, scope and ...

Staff Financial Group

Public Audit Senior

Atlanta, GA · On-site

... call of duty" if necessary. * Ability and desire to run client engagements from start to finish ... Apply basic accounting and auditing and tax knowledge to more complex and multiple projects. * Take ...

Coforge

Quality Process Analyst

Augusta, GA · On-site

Experience in banking, financial services, or call center environment. * Candidates should have previous experience auditing work for quality, identifying trends, performing root cause analysis, and ...

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Call Auditor information

See Georgia salary details

$25.8K

$61.3K

$99.2K

How much do call auditor jobs pay per year?

As of Aug 3, 2026, the average yearly pay for call auditor in Georgia is $61,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $83,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Call Auditor position, and why are they important?

To thrive as a Call Auditor, you need strong analytical and listening skills, familiarity with call quality assurance standards, and often a background in customer service or call center environments. Experience with call recording software, quality monitoring systems, and sometimes certifications like COPC or Six Sigma are valuable assets. Attention to detail, objectivity, and effective communication are essential soft skills for providing clear and actionable feedback. These capabilities are important for ensuring compliance, improving customer interactions, and supporting continual service improvement within organizations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, experience, and sometimes certifications, and may include performance bonuses or incentives.

What is a Call Auditor job?

A Call Auditor is responsible for reviewing and evaluating customer service calls to ensure quality, compliance, and adherence to company policies. They analyze interactions for accuracy, professionalism, and effectiveness in resolving customer inquiries. Call Auditors provide feedback to agents and management to improve performance and enhance customer satisfaction. Their role helps maintain service standards and identify areas for training or process improvements.

Is AI taking over audits?

For a call auditor, AI is increasingly used to automate routine tasks such as data analysis and transaction monitoring, improving efficiency and accuracy. However, human oversight remains essential for complex judgment, compliance, and decision-making aspects of audits. AI tools are viewed as complementary, not replacements, in the auditing process.

Is an auditor a high paying job?

Auditors can earn competitive salaries, especially with experience, certifications like CPA, and working in specialized industries. Entry-level positions typically pay less, but senior auditors and those in management roles tend to have higher compensation. Overall, auditing can be a well-paying career compared to many entry-level jobs.

What are some typical challenges encountered by Call Auditors, and how are they addressed?

Call Auditors often face challenges such as maintaining objectivity when evaluating diverse communication styles, managing a high volume of calls, and staying current with evolving company policies and compliance requirements. These challenges are typically addressed through ongoing training, calibration sessions with peers, and clear evaluation criteria to ensure consistency and fairness. Working closely with team leaders or quality managers also helps address any discrepancies and supports continuous improvement for both auditors and frontline staff. Regular feedback loops and open communication channels make it possible for Call Auditors to handle these challenges effectively and contribute to the overall quality assurance process.

What does a phone auditor do?

A phone auditor reviews and evaluates recorded customer service calls to ensure compliance with company policies, quality standards, and regulatory requirements. They analyze call recordings for accuracy, professionalism, and effectiveness, often using specialized software and maintaining detailed reports. This role helps improve customer interactions and maintain service quality.
What are the most commonly searched types of Call Auditor jobs in Georgia? The most popular types of Call Auditor jobs in Georgia are:
What are popular job titles related to Call Auditor jobs in Georgia? For Call Auditor jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Call Auditor jobs in Georgia look for? The top searched job categories for Call Auditor jobs in Georgia are:
What cities in Georgia are hiring for Call Auditor jobs? Cities in Georgia with the most Call Auditor job openings:
Call Auditor jobs near you
Infographic showing various Call Auditor job openings in Georgia as of July 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $61,330 per year, or $29.5 per hour.

Sr. Auditor/Risk Consultant

Northside Hospital Inc.

Atlanta, GA

$79K - $97K/yr

Full-time

Re-posted 5 days ago

Northside Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 442 frontline employees who took The Breakroom Quiz

343rd of 887 rated healthcare providers

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Conducts or assists with both internal and external financial, operational and year end audits. Responsibilities involve, but are not limited to, conducting audits, reviewing compliance with established policies and procedures, conducting research, compiling data, making reports and presentations, and assisting management with resolution of audit-related issues and projects.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Reviews and assesses effectiveness and efficiency of operational controls by conducting financial and operational audits in accordance with annual audit plan.
  • Compiles accurate and precise documentation of audit findings; submits recommendations for operational improvements as necessary and appropriate.
  • Reviews and assesses compliance with established policies and procedures by testing sample transactions.
  • Reviews methods of safeguarding assets from loss or theft; verifies existence of assets as appropriate.
  • Reviews and assists with resolving audit-related problems identified by management as requested.
  • Assists external auditors in the performance of interim and year-end audit work to facilitate the timely and efficient completion of the audit.
    • Qualifications

    REQUIRED:

  • Bachelors Degree in Accounting or comparable degree with a minimum of two years experience in internal auditing or public accounting.
  • Current CPA or CIA license or signed commitment at hiring to pass all parts within one year of employment subject to termination if those terms are not met.
  • Good analytical and communication skills.
  • Knowledge and experience in the utilization of computers and spreadsheet, flowchart, database, word processing, and graphic presentation software programs.

    • PREFERRED:

  • Solid understanding of basic accounting standards and controls.
  • Basic understanding of healthcare environment.
  • Overall understanding of auditing procedures.
    • Work Hours:8A-5PWeekend Requirements:NoOn-Call Requirements:NoEmployment Type: FULL_TIME

    What Northside Hospital employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Northside Hospital logo

    About Northside Hospital

    Sourced by ZipRecruiter

    * 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

    Year founded

    1970

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