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Call Auditor Jobs in Georgia (NOW HIRING)

BSI Prof Serv EHS West

Position: Product Certification Auditor (AMR - Antimicrobial Resistance) Location : Spain ... call with our talent team) The advertised salary range reflects the level, scope and ...

BSI Group

Position: Product Certification Auditor (AMR - Antimicrobial Resistance) Location : Spain ... call with our talent team) The advertised salary range reflects the level, scope and ...

New Castle Hotels

Night Auditor Clerk

Jekyll Island, GA · On-site

$12.25 - $16.25/hr

Night Auditor How can there be a better job than helping the road weary traveler check into a fresh ... Anticipate problems and call management as needed. It is possible that at your hotel you are the ...

My Place Hotels

Night Audit

Lithia Springs, GA · On-site

$13 - $15/hr

Join the dynamic guest service team at My Place Hotel as a Night Auditor! In this key role, you'll ... Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary ...

My Place Hotels

Night Audit

Lithia Springs, GA · On-site

$13.75 - $18.50/hr

Join the dynamic guest service team at My Place Hotel as a Night Auditor! In this key role, you'll ... Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary ...

Staff Financial Group

Public Audit Senior

Atlanta, GA · On-site

... call of duty" if necessary. * Ability and desire to run client engagements from start to finish ... Apply basic accounting and auditing and tax knowledge to more complex and multiple projects. * Take ...

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Call Auditor information

See Georgia salary details

$25.8K

$61.3K

$99.2K

How much do call auditor jobs pay per year?

As of Aug 24, 2026, the average yearly pay for call auditor in Georgia is $61,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $83,200.00 per year, depending on experience, location, and employer.

What is a call auditor?

A Call Auditor is responsible for reviewing and evaluating customer service calls to ensure quality, compliance, and adherence to company policies. They analyze interactions for accuracy, professionalism, and effectiveness in resolving customer inquiries. Call Auditors provide feedback to agents and management to improve performance and enhance customer satisfaction. Their role helps maintain service standards and identify areas for training or process improvements.

What are the key skills and qualifications needed to thrive as a call auditor?

To thrive as a Call Auditor, you need strong analytical and listening skills, familiarity with call quality assurance standards, and often a background in customer service or call center environments. Experience with call recording software, quality monitoring systems, and sometimes certifications like COPC or Six Sigma are valuable assets. Attention to detail, objectivity, and effective communication are essential soft skills for providing clear and actionable feedback. These capabilities are important for ensuring compliance, improving customer interactions, and supporting continual service improvement within organizations.

What are some typical challenges encountered by call auditors, and how are they addressed?

Call Auditors often face challenges such as maintaining objectivity when evaluating diverse communication styles, managing a high volume of calls, and staying current with evolving company policies and compliance requirements. These challenges are typically addressed through ongoing training, calibration sessions with peers, and clear evaluation criteria to ensure consistency and fairness. Working closely with team leaders or quality managers also helps address any discrepancies and supports continuous improvement for both auditors and frontline staff. Regular feedback loops and open communication channels make it possible for Call Auditors to handle these challenges effectively and contribute to the overall quality assurance process.

What are the most commonly searched types of Call Auditor jobs in Georgia?

The most popular types of Call Auditor jobs in Georgia are:

What are popular job titles related to Call Auditor jobs in Georgia?

For Call Auditor jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Call Auditor jobs in Georgia look for?

The top searched job categories for Call Auditor jobs in Georgia are:

What cities in Georgia are hiring for Call Auditor jobs?

Cities in Georgia with the most Call Auditor job openings:

Call Auditor jobs near you
Infographic showing various Call Auditor job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, 14% Part Time, 10% Contract, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,330 per year, or $29.5 per hour.

Pro Fee Auditor

Northside Hospital Inc.

Atlanta, GA

Full-time

Re-posted 10 days ago

Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 443 frontline employees who took The Breakroom Quiz

304th of 893 rated healthcare providers

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

This position provides the opportunity to be responsible for reviewing medical record documentation making sure that the CPT, ICD-10 and HCPCS codes and modifiers are correct for the selected claims. The Auditor will follow Northside policy and procedure for annual audit schedules for both physicians and practices. The Auditor is responsible for completing professional reports of their findings and delivering those results to physicians and leadership.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Interprets and reviews medical record documentation to make sure the accurate ICD-10, CPT, HCPCS and assigned based on provider documentation.
  • Expertise in auditing using both the 1995 and 1997 E/M CMS Guidelines
  • Provides education to providers, practice staff, and coders as needed based on audit results.
  • Demonstrates knowledge of sequencing diagnoses and procedures as outlined in the Official Coding Guidelines, CPT, HCPCS Level II and CMS guidelines.
  • Demonstrate expert job knowledge and applies current coding and billing regulations, policies, processes, and procedures with effective decision-making and problem solving skills.
  • Maintains an accuracy rate of 90% or above for all work Quality Assurance reviews.
  • Complete assigned work in a timely manner and maintain departmental production standards.
  • Maintain open communication with Auditing Supervisor.
  • Proficient in public speaking, presentations, and educational activities Advanced knowledge of medical terminology, CPT and ICD-9-CM and HCPCS coding, Medicare, Medicaid  and commercial insurance procedures
  • Ability to communicate both verbally and in writing with co-workers as well as physicians. Demonstrated ability to explain complicated coding and compliance concepts.
  • Knowledge of Medicare and Medicaid policies required.
  • Must maintain a professional appearance and demeanor while working with physicians
  • High degree of accuracy and attention to detail Ability to work well under little guidance 
  • Objective and detailed approach to problem solving
  • Good investigative and organizational skills
  • Extensive experience and knowledge of inpatient and outpatient coding, billing and documentation requirements in large hospital systems
  • Advanced knowledge of medical records procedures and of federal and state laws governing medical records privacy and release of information
  • Skill in exercising initiative, judgment, and decision-making to achieve organizational objectives Skill in establishing and maintaining effective working relationships with physicians and staff
  • Ability to maintain confidentiality of sensitive information
  • Assist the Revenue Cycle Support Coordinator in setting prices for services and performing market rate studies
  • Assists Coordinators in Decision Support with other projects involving an analysis of patient charges and chart documentation using various clinical and financial systems to improve clinical benchmarking and revenue cycle activities
  • Critical thinking and problem solving skills are essential along with the ability to work independently, and with minimal supervision. Must be self-motivated and able to use electronic resources
Qualifications

REQUIRED:

  • B.S. degree in Nursing, Health Information Management, Healthcare Administration, Business Administration. Relevant years of work experience in the range of 8 - 10 years may be substituted for a B.S. degree.
  • Must have a coding or nursing credential (RHIA, RHIT, CPC, CCS, RN) or a financial background.
  • Must have minimum of 1 year hospital and/or physician practice coding experience.
  • Demonstrated communication skills and an ability to work independently and deal effectively with various types of personnel.
  • Knowledge of Microsoft Office products.

    • PREFERRED:

  • Certified Professional Medical Auditor (CPMA).
  • Three to five years' experience in a hospital and/or physician practice setting.
    • Work Hours (EX:7AM-7PM):8-5Weekend Requirements:NoOn-Call Requirements:NoEmployment Type: FULL_TIME

    What Northside Hospital employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Northside Hospital logo

    About Northside Hospital

    Sourced by ZipRecruiter

    * 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

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