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Call Associate Jobs in Detroit, MI (NOW HIRING)

Driver/Warehouse Associate - B073

Canton, MI ยท On-site

$15.75 - $19/hr

Driver/Warehouse Associate Location: Canton OH | Schedule: Monday-Friday Day Shift + Rotating ... Interact and assist customers during delivery and at will call. * Assist in maintaining appearance ...

Sales Associate

Taylor, MI

$13 - $17.75/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Troy, MI

$13.25 - $18/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Guest Service Associate

Allen Park, MI ยท On-site

$15 - $20/hr

Greet all customers on phone and transfer call to appropriate department. * Perform housekeeping duties such as cleaning room suites. * Provide proper maintenance of rooms. Guest service associates ...

Sales Associate

Auburn Hills, MI ยท On-site

$13.25 - $18/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Ann Arbor, MI ยท On-site

$14 - $19/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Troy, MI ยท On-site

$13.25 - $18/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Taylor, MI

$13 - $17.75/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Auburn Hills, MI

$13.25 - $18/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Troy, MI ยท On-site

$13 - $17.75/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Dearborn, MI

$12.75 - $17.50/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Troy, MI ยท On-site

$13.25 - $18/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Dearborn, MI ยท On-site

$13 - $17.50/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Troy, MI

$13.25 - $18/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Troy, MI

$13 - $17.75/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Ann Arbor, MI ยท On-site

$14 - $19/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Showing results 41-60

Call Associate information

See Detroit, MI salary details

$9

$18

$31

How much do call associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for call associate in Detroit, MI is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.00 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are the most commonly searched types of Call jobs in Detroit, MI?

The most popular types of Call jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Call Associate jobs?

Cities near Detroit, MI with the most Call Associate job openings:

Driver/Warehouse Associate - B073

Mygrant

Canton, MI โ€ข On-site

$15.75 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Now Hiring: Driver/Warehouse Associate
Location: Canton OH | Schedule: Monday-Friday Day Shift + Rotating Saturdays
Drive with Purpose. Work with Pride.
At Mygrant Glass, we know that delivering the right product-on time, every time-starts with our team. We're looking for a reliable, hardworking Driver/Warehouse Associate to join our branch operations. In this hands-on role, you'll split your time between making safe, timely deliveries to customers and supporting warehouse operations to keep things running smoothly.
As a Driver/Warehouse Associate, you are the backbone of our business. You'll provide prompt, courteous service during deliveries, assist with customer pickups, and work in the warehouse to load/unload trucks, manage inventory, and keep the workspace clean and organized. Your role is essential to maintaining the outstanding service levels that keep Mygrant Glass a trusted name in the industry.
Mygrant Glass is seeking a reliable and hardworking individual to join our team as a Driver and Warehouse Associate. In this role, you will be responsible for safely delivering glass products to customers, ensuring timely and accurate deliveries. Additionally, you will assist in the warehouse with tasks such as loading and unloading trucks, inventory management, and maintaining a clean and organized workspace. The ideal candidate will have a valid driver's license, excellent driving skills, and the ability to lift heavy objects. Prior experience in a warehouse or delivery role is a plus.
Why Join Mygrant Glass?
We're the largest independent auto glass distributor in the United States-but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.
We offer:
  • Competitive hourly pay
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holiday pay
  • On-the-job training and advancement opportunities
  • Stable, Monday-Friday schedule with limited weekend hours
Driver/Warehouse Associate
Nonexempt
Reports To: Branch Manager
Schedule: M-F dayshift w/ rotating Saturdays
POSITION SUMMARY:
The driver/warehouse associate is the backbone of the automotive glass business and is responsible for the day-to-day operations of getting product to our customers. The driver/warehouse associate provides excellent customer service by making prompt and courteous deliveries of customer orders and assisting in will-call pickups. The driver/warehouse associate performs general delivery driver, warehouse duties, and customer assistance as needed.
ESSENTIAL JOB FUNCTIONS:
  • Unload inventory from incoming vehicles. Inspect inventory for damage. Process and stock inventory.
  • Pick correct product and quantities for orders. Load racks and trucks with glass.
  • Clean glass, assessing stock for damage. Affix proper labels to glass.
  • Timely follow delivery route and time schedules to deliver product and receive returns. Process/record payments and input data into ordering system.
  • Safely operate the delivery vehicle.
  • Receive and process return stock.
  • Complete logs and documentation.
  • Break down boxes, stock accessories, organize inventory as directed.
  • Interact and assist customers during delivery and at will call.
  • Assist in maintaining appearance of branch as needed. Clean warehouse, counter area, etc.
  • Perform other job tasks as assigned.
QUALIFICATIONS:
  • Pass an MVR check
  • Safely and competently operate fork lifts, reach trucks, pickers
  • Have 3-5 years of driving and delivery experience
  • Excellent communication and organizational skills
  • Strong interpersonal and problem-solving abilities
  • Be organized, detail orientated, accurate, and adaptable to warehouse environments
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively as part of a team, and or take direction in an ever-changing working conditi
EDUCATION AND LICENSING REQUIREMENTS:
  • High school diploma, GED, or equivalent
  • Valid driver's license
BENEFITS:
  • Health Insurance
  • Flexible Spending Plan
  • Health Savings Plan
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays
  • 401K/with matching
  • Overtime Pay (when offered)

PHYSICAL DEMANDS:
This position requires close visual acuity to perform activities such as: viewing a computer terminal/mobile device; visual inspection involving small defects, small parts; Ability to perceive the nature of sounds at normal speaking levels, and making fine discriminations in sound; Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must have finger grip strength to properly handle glass. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch occasionally during 8-10-hour work shift.
BASE SALARY:
The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual's experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.
OTHER:
Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.
This job description is subject to change at any time by Company.
We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or condition