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Call Associate Jobs in Chicago, IL (NOW HIRING)

QFS Services, Inc.

Warehouse Associate

Woodridge, IL · On-site

$18/hr

Associate can report any hazards and concerns to the Illinois Department of Labor by call the Department's Day and Temporary Labor Services Act toll-free hotline at 1-877-314-7052 or email at DOL.

gpac

Associate Veterinarian

Wheeling, IL · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Rolling Meadows, IL · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Mount Prospect, IL · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Elmhurst, IL · On-site

$115K - $150K/yr

I am seeking an Associate Veterinarian for a full-service pet hospital. This practice is rated as ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Palatine, IL · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Prospect Heights, IL · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Arlington Heights, IL · On-site

$125K - $160K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Valparaiso, IN · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Hebron, IN · On-site

$115K - $150K/yr

Associate Veterinarian I am seeking an Associate Veterinarian for a full-service pet hospital. This ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Crown Point, IN · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Hobart, IN · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Buffalo Grove, IL · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Portage, IN · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Merrillville, IN · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

gpac

Associate Veterinarian

Elk Grove Village, IL · On-site

$115K - $150K/yr

Associate Veterinarian Position I am seeking an Associate Veterinarian for a full-service pet ... com, or call me, Wanda at (605) 937-5532 to confidentially discuss details. All qualified ...

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Showing results 41-60

All JobsCall Associate JobsCall Associate Jobs in Chicago, IL

Call Associate information

See Chicago, IL salary details

$9

$19

$32

How much do call associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call associate in Chicago, IL is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.82 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are the most commonly searched types of Call jobs in Chicago, IL?

The most popular types of Call jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Call Associate jobs?

Cities near Chicago, IL with the most Call Associate job openings:

Call Associate jobs near you

Health & Benefits - Call Center Agent / Customer Service Representative / Support Specialist (Rem...

Inspira Financial

Oak Brook, IL • On-site

$15.75 - $20.25/hr

Full-time

Medical, Retirement

Re-posted yesterday

Inspira Financial rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

The Support Specialist is responsible for responding directly to accountholder or member inquiries who reach our contact center. The role provides valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), COBRA (H&B)) or Automatic Rollover/Direct Rollover plans (R&W).The Support Specialist handles a daily high call volume and also assumes the primary responsibility of interacting with all the necessary internal Inspira departments to resolve accountholder requests or answer any inquiries related to their account activity. The role is expected to develop, strengthen, and maintain a positive relationship with our accountholders and firm associates.


Duties & Responsibilities:

  • Respond and resolve accountholder inquiries who reach our contact center;help accountholders understand how their Inspira Financial accounts work; provide friendly and helpful service, making sure the caller feels supported; explain how the benefits and policies work, so accountholders know how to get the most out of their individual plans. Provide the highest level of service to each caller, treating them with empathy, understanding, and respect.
  • Ensure all work is compliant with internal quality assurance standards and technical policies and programs
  • Consult with accountholders to support easy navigation of the available online tools and apps, for actions like checking an account balance, distributions, and submitting claims.
  • Accountable for resolving issues without management intervention to remove barriers for the accountholder.
  • May receive additional call type skills after initial training and may be cross trained to other contact channels (such as chat, email or text) on a later date according to business need
  • Accountable to protect sensitive member information with discretion and adhere to all compliance rules and regulations
  • Responsible for all levels of member engagement, while prioritizing effectively meeting member service goals / deadlines.
  • Other duties as assigned

Education & Experience:

  • High School Diploma or equivalent required
  • Bachelor's degree preferred
  • 0-2 years of experience in customer service/call center required
  • 1+ years of experience in financial services industry preferred

Skills & Abilities:

  • Familiarity with health reimbursement accounts such as Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), and COBRA (H&B) preferred OR Familiarity with retirement accounts and IRS rules and regulations (R&W) preferred
  • Familiarity with Salesforce/Service Cloud preferred
  • Bilingual language skills preferred
  • Energetic client service focused who is both accountable and reliable
  • Ability to learn and retain information while using a digital workflow to navigate the interaction and tools
  • Ability to connect with accountholders on a human level and assist them as needed with patience and empathy
  • Ability towork in a fast-paced, high-volume environment, taking up to 50 calls per day
  • Possesses strong written, keyboarding, and verbal communication skills
  • Ability to apply relationship building skills to internal and external clients
  • Strong computer aptitude, keyboarding skills of 50+ WPM; proficient in Microsoft suite of products
  • Strong problem-solving skills and ability to multi-task, and ability to navigate several systems simultaneously to support servicing the accountholder.
  • Proactive approach to resolving issues.
  • Active Listening Skills
  • Detail-oriented, organized, and dependable
  • Possess a cheerful attitude and be able to perform well in a collaborative team environment

Other Requirements:

  • Ability to work overtime when needed
  • Prolonged periods of sitting at a desk and working on a computer

What Inspira Financial employees say

Pay

Benefits

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