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Call Associate Jobs in Bloomington, IL (NOW HIRING)

American Traveler

Travel Echo Technologist

Normal, IL · On-site

Included in a call rotation with team members during the week and on weekends * Holiday coverage on a PRN basis Requirements * Associate's Degree in Sonography required * Current BLS certification ...

NVA

Veterinarian

Normal, IL · On-site

$110K - $150K/yr

Kruger Animal Hospital has moved into a brand-new building and looking for a 4th associate to join ... Let us show you around to see why we call the area home. *Prosal Compensation with a base range of ...

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Call Associate information

See Bloomington, IL salary details

$8

$18

$30

How much do call associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call associate in Bloomington, IL is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.38 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What cities near Bloomington, IL are hiring for Call Associate jobs?

Cities near Bloomington, IL with the most Call Associate job openings:

Call Associate jobs near you

Travel Echo Technologist

American Traveler

Normal, IL • On-site

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

American Traveler is seeking a travel Echo Technologist for a travel job in Normal, Illinois.

Job Description & Requirements
  • Specialty: Echo Technologist
  • Discipline: Allied Health Professional
  • Start Date: 09/28/2026
  • Duration: 13 weeks
  • 40 hours per week
  • Shift: 8 hours, days
  • Employment Type: Travel
Assignment Overview
  • Shift: Days, 5x8hrs
  • Hours: 40 hrs/wk
  • Start Date: Sep 28, 2026
  • Length: 13 weeks
  • Openings: 1
Description

American Traveler is hiring an Echo Technologist / Cardiac Sonographer for a Cardiology unit requiring an Associate's Degree in Sonography and RCIS certification.

Details
  • Cardiology department setting performing echocardiography and cardiac diagnostic testing
  • Performs full range of echo studies including exercise stress, dobutamine stress, standard, pediatric, and transesophageal echoes
  • Documents studies and charges in Epic and completes preliminary reports in Xcelera for physician review
  • Day shift schedule Monday-Friday 7:30 AM to 4:00 PM
  • Included in a call rotation with team members during the week and on weekends
  • Holiday coverage on a PRN basis
Requirements
  • Associate's Degree in Sonography required
  • Current BLS certification (AHA) required
  • Registered Cardiovascular Invasive Specialist (RCIS) certification through CCI required
  • License required if applicable
  • Epic charting experience required
Additional Information
  • Oversees technical procedures, patient care, and workflow in the echocardiography lab
  • Assists performing physicians and sonographers to ensure high quality echocardiographic exams
  • Reviews patient data for accuracy, quality, and completeness
  • Administers contrast when needed and not contraindicated
  • Cross-trains to other divisions of Cardiovascular Services
  • Team-oriented role focused on providing compassionate, high quality patient care
  • Must reside more than 50 miles from the facility to be eligible
  • RTO not to exceed 7 total days per 13-week contract

American Traveler Job ID #P-752144. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel Echo Technologist / Cardiac Sonographer - Echo/Cardiac

About American Traveler

With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers.

With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements.

American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment.

With our team behind you, you can relax and enjoy a rewarding travel career.

American Traveler logo

About American Traveler

Sourced by ZipRecruiter

With over 20 years of success in healthcare staffing, American Traveler has established a reputation for outstanding customer service. Our full-service agency has earned top ratings from healthcare professionals in every specialty and setting. We offer travel assignments in the most sought-after locations and facilities in the country. We staff major medical centers, prestigious university teaching facilities, Magnet facilities, regional community hospitals, outpatient centers, rehab centers, skilled nursing facilities and more. With our expert team behind you every step of the way, you can enjoy a rewarding travel career that exceeds your expectations. With over 20 years of experience, American Traveler has established a reputation for outstanding customer service. With our team behind you, you can relax and enjoy a rewarding travel career.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Boca Raton, FL, US

Year founded

1999

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