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Call Associate Jobs in Bloomington, IL (NOW HIRING)

Part-Time Sales Associate

Bloomington, IL · On-site

$13.25 - $18/hr

Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367 ...

Part-Time Sales Associate

Bloomington, IL · On-site

$13.25 - $18/hr

Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367 ...

Part-Time Sales Associate

Bloomington, IL · On-site

$13.25 - $18/hr

Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367 ...

Sales Representative

Bloomington, IL · On-site

$55K - $95K/yr

We are a people business at our core, treating both customers and associates with the same respect. * Cold Calling & Prospecting : Effectively cold call on potential customers in the territory to ...

Company Description Crossmark employs more 30,000 associates worldwide in offices in the U.S ... Call Wilna Alexis @ (469)814-1460 to setup an interview. Visit CROSSMARK.com/careers to learn more ...

Veterinarian

Normal, IL · On-site

$110K - $150K/yr

Kruger Animal Hospital has moved into a brand-new building and looking for a 4th associate to join ... Let us show you around to see why we call the area home. *Prosal Compensation with a base range of ...

Sales Consultant

Bloomington, IL · On-site

$17.20 - $25.80/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Join us in creating a better future- for our company, our customers, and the communities we call ...

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Join us in creating a better future- for our company, our customers, and the communities we call ...

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Showing results 21-40

Call Associate information

See Bloomington, IL salary details

$8

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$30

How much do call associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for call associate in Bloomington, IL is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.38 per hour, depending on experience, location, and employer.

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.
What cities near Bloomington, IL are hiring for Call Associate jobs? Cities near Bloomington, IL with the most Call Associate job openings:

Part-Time Sales Associate

Genesco

Bloomington, IL • On-site

$13.25 - $18/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago


Genesco rating

5.4

Company rating: 5.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

75th of 104 rated fashion retailers


Job description

Job Description

COMPANY OVERVIEW

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

For more information check out: www.journeys.com/careers

WHY WORK FOR JOURNEYS?

  • We celebrate and reward success!
  • Rapid promotion opportunities for top performers - we promote from within
  • We are a family with an Attitude That Cares
  • We encourage you to embrace your individuality
  • You get to work in a fun environment with the coolest people around
  • We conduct business with integrity and passion
  • Excellent benefits and employee discount
  • Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To provide a fun and memorable shopping experience at Journeys while assisting with basic store operations and achieving store and personal sales goals and standards of performance.

ESSENTIAL JOB FUNCTIONS

  • Meet and exceed store and personal sales goals and standards of performance
  • Perform all Operation/Loss Prevention procedures accurately according to policies
  • Maintain store appearance and stockroom organization
  • Effectively communicate all store needs to store management
  • Stay informed of current fashion trends
  • Complete all point of sale functions as required
  • Complete all assigned tasks and responsibilities promptly
  • Provide a fun, full service experience to all customers
  • Complete all required training
  • Understand the Journeys culture and demonstrate it to the team

Job Requirements

JOB REQUIREMENTS

  • Prior retail sales experience preferred
  • Ability to multi-task in a fast-paced environment
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Willingness to learn
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Stand for long periods of time
  • Must be at least 16 years of age*

* Age requirements for part-time employment may vary based on state

PAY AND BENEFITS

Check out the following website for more information on all our awesome benefits: www.journeys.com/careers

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.


What Genesco employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Genesco

Sourced by ZipRecruiter

Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1924

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