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Call Associate Jobs in Mississippi (NOW HIRING)

Reconditioning Associate

Clinton, MS · On-site

$15.71 - $21.93/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Reconditioning Associate

Jackson, MS · On-site

$15.71 - $21.93/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Reconditioning Associate

Jackson, MS · On-site

$15.71 - $21.93/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Reconditioning Associate

Ridgeland, MS · On-site

$15.71 - $21.93/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Reconditioning Associate

Brandon, MS · On-site

$15.71 - $21.93/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Reconditioning Associate

Madison, MS · On-site

$15.71 - $21.93/hr

Join us in creating a better future- for our company, our customers, and the communities we call ... Associates that are considered full-time hourly or commission/incentive eligible: * To earn up to ...

Sales Associate

Gulfport, MS · On-site

$14 - $19/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Sales Associate

Gulfport, MS

$14 - $19/hr

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com ...

Showing results 41-60

Call Associate information

What is a call associate?

Call Associates are professionals who handle inbound or outbound calls on behalf of a company, assisting customers with inquiries, complaints, or support needs. They are often the first point of contact between customers and a business, helping to resolve issues, provide information, or process transactions. Call Associates are expected to have strong communication skills, patience, and the ability to manage multiple tasks efficiently. Their role is crucial in maintaining customer satisfaction and representing the company's brand in every interaction.

What are the key skills and qualifications needed to thrive as a call associate?

To thrive as a Call Associate, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving, and a positive attitude are essential soft skills that distinguish top performers in this role. These competencies ensure effective customer interactions, quick issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by call associates and how can they be addressed?

Call Associates often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy in information delivery. To address these, many organizations provide comprehensive training in customer service skills, time management, and stress reduction techniques. Additionally, Call Associates are encouraged to utilize support from team leads or supervisors and to make use of internal knowledge bases to ensure they provide accurate and timely responses. Developing strong communication skills and resilience is key to thriving in this fast-paced environment.

What is the difference between Call Associate vs Customer Service Representative?

AspectCall AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, retailRetail, banking, tech support
Common Search & Comparison IntentCustomer support, inbound callsCustomer assistance, problem resolution

Both Call Associates and Customer Service Representatives handle customer interactions, but Call Associates typically focus on inbound calls in call centers, while Customer Service Reps may work in various settings including retail and banking. The roles overlap in providing support, but the specific environment and scope can differ.

What are the most commonly searched types of Call jobs in Mississippi?

The most popular types of Call jobs in Mississippi are:

What cities in Mississippi are hiring for Call Associate jobs?

Cities in Mississippi with the most Call Associate job openings:

Reconditioning Associate

Carmax

Clinton, MS • On-site

$15.71 - $21.93/hr

Full-time

PTO

Re-posted 24 days ago


CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 371 frontline employees who took The Breakroom Quiz

26th of 734 rated retailers


Job description

7210 - Jackson - 597 E Beasley Rd, Jackson, Mississippi, 39206

CarMax, the way your career should be! 

 

Position Overview

As a Reconditioning Associate, you’ll play a vital role in ensuring every vehicle meets CarMax’s quality standards for quality and presentation. This is more than just a job—it’s an opportunity to start a rewarding career with the nation’s largest retailer of used cars. You’ll gain hands-on experience in the automotive industry, learn from a best-in-class team, and help deliver exceptional customer experiences. At CarMax, we’re committed to innovation, integrity, and putting people first—making this the perfect place to grow your skills and build your future.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Log and track vehicle deliveries and inventory to maintain accurate records
  • Move and stage vehicles across the lot for optimal customer viewing
  • Ensure a clean, welcoming environment that reflects CarMax’s commitment to excellence
  • Perform reconditioning tasks such as cleaning, vacuuming, and detailing vehicles to meet quality standards
  • Collaborate with team members to deliver outstanding customer experiences
  • Learn and apply best practices in automotive care and inventory management
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

  • High level of motivation and a strong work ethic
  • Valid driver’s license with a clean driving record
  • Effective communication and teamwork skills to thrive in a collaborative environment
  • Ability to work outdoors in varying weather conditions
  • Flexibility to work evenings and weekends as needed

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$15.71 - $21.93

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. 
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.  If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. 

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.


What CarMax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


CarMax logo

About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US