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Call Manager Jobs in Mississippi (NOW HIRING)

MDS Communications

Call Center Representative

Jackson, MS · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Jackson, MS · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Agent

Jackson, MS · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Trax Tires

MANAGER

Horn Lake, MS

... call Manage Public Relations - get involved with local community Required Experience: Prior Service Manager or Writer experience desired Strong focus on customer satisfaction, sales building, team ...

Epperly Tire

MANAGER

Horn Lake, MS

... call Manage Public Relations - get involved with local community Required Experience: Prior Service Manager or Writer experience desired Strong focus on customer satisfaction, sales building, team ...

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Showing results 1-20

All JobsCall JobsCall Manager JobsCall Manager Jobs in Mississippi

Call Manager information

See Mississippi salary details

$27.9K

$60.5K

$103.7K

How much do call manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call manager in Mississippi is $60,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are the most commonly searched types of Call jobs in Mississippi?

The most popular types of Call jobs in Mississippi are:

What are popular job titles related to Call Manager jobs in Mississippi?

For Call Manager jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Mississippi look for?

The top searched job categories for Call Manager jobs in Mississippi are:

What cities in Mississippi are hiring for Call Manager jobs?

Cities in Mississippi with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Mississippi as of July 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $60,455 per year, or $29.1 per hour.

Call Center Representative

Island View Casino Resort

Gulfport, MS • On-site

$16 - $20/hr

Other

Re-posted 4 days ago

Job description

Description
The Call Center Representative is responsible for providing superior service to both the internal and external guests. In this role you will be responsible for expediting all incoming calls in a timely and accurate manner, respond to guest questions, as well as handling guest requests for services by following the prescribed script while handling the calls.
Utilizes several computer programs simultaneously to obtain all of the information required to effectively service the guests. Processes online reservations for hotel rooms Receives internal and external phone calls to answer questions, process reservations, transfer telephone calls and provide general information. Utilizes computer systems to access information and effectively process dinner reservations using established departmental procedures.
*** IF YOU ARE HAVING TROUBLE LOGGING IN TO YOUR ISLANDVIEWCASINO.COM ACCOUNT, PLEASE CONTACT TECHNICAL SUPPORT 1-888-772-9773.
Position Requirements
Must be able to use all equipment associated with the position, including but not limited to, computer keyboard, Cisco Call Manager software, paging system and two-way radios. Cross training to achieve proficiency in both PBX and Reservations System is required. Must adhere to all departmental and company policies and procedures and should be prepared to work a flexible schedule.
Full-Time/Part-Time
Part-Time
Pay Rate
14.00
Position
Call Center Representative
Location
Island View Casino Resort
This position is currently accepting applications.
Island View Casino Resort logo

About Island View Casino Resort

Sourced by ZipRecruiter

The culture of the Island View Casino is to treat our team members as our central focus. We are recruiting top candidates who are defined as employees with the highest degree of integrity, have outgoing personalities, and the willingness to become team members. We are seeking customer oriented individuals who will surpass guest and co workers' expectations and are looking for a winning hand at employment. We offer a stable, friendly work environment with competitive pay, benefits and that extra flair of excitement that will keep the thrills coming. See below for your role of a lifetime.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Gulfport, MS, US

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