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RHG SoHo at Arlo SoHo | New York, NY

RHG SoHo, located within Arlo SoHo, is seeking an experienced, energetic, and hospitality-driven Food & Beverage Manager to join our leadership team. This role is ideal for a hands-on leader who thrives in a fast-paced, multi-outlet hotel environment and is passionate about delivering exceptional guest experiences while driving strong operational and financial performance.

The Food & Beverage Manager will support the day-to-day operations of multiple F&B concepts throughout the property, including restaurant, cocktail bar, rooftop, café/market, in-room dining, and events/banquets. The ideal candidate is a strong floor leader who can balance guest engagement, team development, operational execution, and financial accountability.

• Lead daily Food & Beverage operations across multiple outlets while maintaining RHG SoHo and Arlo SoHo service and hospitality standards.
• Maintain a strong leadership presence on the floor and actively engage with guests and team members.
• Support restaurant, bar, rooftop, café, banquet/event, and in-room dining operations based on business needs.
• Ensure consistent execution of service standards, food and beverage quality, cleanliness, and presentation.
• Coach, train, motivate, and develop hourly team members while promoting a positive and accountable workplace culture.
• Assist with hiring, onboarding, training, scheduling, and performance management.
• Conduct pre-shift meetings and communicate daily priorities, events, VIPs, menu updates, and operational expectations.
• Monitor labor levels and adjust staffing based on forecasted and real-time business demand.
• Support departmental labor and productivity goals while maintaining appropriate service levels.
• Monitor beverage, food, operating supply, and other controllable costs.
• Assist with inventory management, purchasing, receiving, and cost-control initiatives.
• Identify opportunities to increase revenue, improve average check, drive outlet traffic, and enhance profitability.
• Partner with the Director of Food & Beverage on P&L performance, forecasting, budgeting, and operational initiatives.
• Work closely with Culinary, Banquets, Sales, Marketing, Front Office, Housekeeping, Engineering, and other hotel departments.
• Oversee special events, activations, buyouts, and high-volume rooftop or nightlife operations.
• Resolve guest concerns professionally and proactively while creating opportunities to build guest loyalty.
• Maintain compliance with NYC Department of Health regulations, responsible alcohol service requirements, safety standards, and company policies.
• Ensure all outlets are properly prepared, organized, stocked, and positioned for successful service.
• Act as Manager on Duty for Food & Beverage operations when required.

• 2+ years of Food & Beverage management experience in a restaurant, hotel, nightlife, rooftop, or similarly high-volume environment.
• Previous experience managing multiple F&B outlets is strongly preferred.
• Luxury, lifestyle, or boutique hotel experience is a plus.
• Strong understanding of restaurant and bar operations.
• Experience managing high-volume service and large teams.
• Working knowledge of labor management, COGS, inventory, purchasing, and basic P&L principles.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to coach teams while holding employees accountable to performance and service standards.
• Comfortable working in a dynamic operation where priorities can shift quickly.
• Strong guest-recovery and conflict-resolution skills.
• Knowledge of POS, reservation, scheduling, and inventory-management systems preferred.
• NYC Food Protection Certificate preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.

We are looking for someone who is more than an administrator. The ideal Food & Beverage Manager is visible, engaged, accountable, and passionate about hospitality.

You should be comfortable moving from a busy restaurant service to a rooftop event, supporting a cocktail bar during peak volume, coaching a team member, resolving a guest concern, reviewing labor, and identifying a revenue opportunity—all within the same shift.

You lead by example, create energy on the floor, develop strong teams, and understand that successful hospitality requires balancing people, product, guest experience, and profitability.

Success in this role means:

• Consistently strong guest experiences
• Engaged and well-trained teams
• High operational standards across every outlet
• Effective labor and cost management
• Increased outlet traffic and revenue
• Strong communication between departments
• Successful execution of events and activations
• Accountability and consistency in daily operations

RHG SoHo at Arlo SoHo provides an exciting opportunity for an ambitious hospitality leader to gain extensive multi-outlet experience within a dynamic lifestyle hotel environment and continue developing toward senior Food & Beverage leadership.