Cafe Supervisor
Erwin, TN · On-site
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...
Cafe Supervisor
Erwin, TN · On-site
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...
Cafe Supervisor
Erwin, TN · On-site
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...
Cafe Supervisor
Erwin, TN · On-site
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...
Cafe Supervisor
Nashville, TN · On-site
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Café Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and café ...
Cafe Supervisor
Nashville, TN · On-site
General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Café Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and café ...
Cafe Team Member
Springfield, TN · On-site
$16/hr
Restock supplies, monitor inventory, and communicate needs to management * Collaborate with team members to ensure smooth, efficient cafe operations during peak hours Requirements: * Previous ...
Quick apply
Cafe Team Member
Springfield, TN · On-site
$16/hr
Restock supplies, monitor inventory, and communicate needs to management * Collaborate with team members to ensure smooth, efficient cafe operations during peak hours Requirements: * Previous ...
Cafe Team Member
Springfield, TN · On-site
$16/hr
Restock supplies, monitor inventory, and communicate needs to management * Collaborate with team members to ensure smooth, efficient cafe operations during peak hours Requirements: * Previous ...
Quick apply
Cafe Team Member
Springfield, TN · On-site
$16/hr
Restock supplies, monitor inventory, and communicate needs to management * Collaborate with team members to ensure smooth, efficient cafe operations during peak hours Requirements: * Previous ...
Cafe Team Member
Springfield, TN · On-site
$16/hr
Restock supplies, monitor inventory, and communicate needs to management * Collaborate with team members to ensure smooth, efficient cafe operations during peak hours Requirements: * Previous ...
Quick apply
Cafe Team Member
Springfield, TN · On-site
$16/hr
Restock supplies, monitor inventory, and communicate needs to management * Collaborate with team members to ensure smooth, efficient cafe operations during peak hours Requirements: * Previous ...
Assistant Manager - Café Operations La Madeleine | Mt. Juliet, TN We're looking for a motivated, hands-on Assistant Manager to join our leadership team at our Mt. Juliet café. This is a great ...
New
Quick apply
Assistant Manager - Café Operations La Madeleine | Mt. Juliet, TN We're looking for a motivated, hands-on Assistant Manager to join our leadership team at our Mt. Juliet café. This is a great ...
New
Assistant Manager - Café Operations La Madeleine | Mt. Juliet, TN We're looking for a motivated, hands-on Assistant Manager to join our leadership team at our Mt. Juliet café. This is a great ...
Assistant Manager - Café Operations La Madeleine | Mt. Juliet, TN We're looking for a motivated, hands-on Assistant Manager to join our leadership team at our Mt. Juliet café. This is a great ...
General Manager of The Cafe at Thistle Farms
Nashville, TN · On-site
$60K - $89K/yr
Vice President of Operations & Finance Pay Grade: 8-E Director/Senior-Level Support Pay Range: $60 ... The General Manager leads all Café operations, including supervision of the Head Chef, the front ...
General Manager of The Cafe at Thistle Farms
Nashville, TN · On-site
$60K - $89K/yr
Vice President of Operations & Finance Pay Grade: 8-E Director/Senior-Level Support Pay Range: $60 ... The General Manager leads all Café operations, including supervision of the Head Chef, the front ...
Cafe Team Member - Brentwood
Brentwood, TN · On-site
$18 - $20/hr
Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...
Cafe Team Member - Brentwood
Brentwood, TN · On-site
$18 - $20/hr
Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...
Cafe Team Member - Downtown Nashville
Nashville, TN · On-site
$17 - $20/hr
Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...
Cafe Team Member - Downtown Nashville
Nashville, TN · On-site
$17 - $20/hr
Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...
Cafe Team Member - West Nashville
Nashville, TN · On-site
$17 - $21/hr
Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...
Cafe Team Member - West Nashville
Nashville, TN · On-site
$17 - $21/hr
Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...
Cafe Team Member - Wedgewood-Houston
Nashville, TN · On-site
$17 - $21/hr
Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...
Cafe Team Member - Wedgewood-Houston
Nashville, TN · On-site
$17 - $21/hr
Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...
Assistant Cafe Manager
Nashville, TN · On-site
$23 - $25/hr
Work closely with your fellow team members to ensure smooth cafe operations and a positive work ... Previous management or supervisory experience in a retail or hospitality environment preferred.
Assistant Cafe Manager
Nashville, TN · On-site
$23 - $25/hr
Work closely with your fellow team members to ensure smooth cafe operations and a positive work ... Previous management or supervisory experience in a retail or hospitality environment preferred.
Assistant Cafe Manager
Nashville, TN · On-site
$23 - $25/hr
Work closely with your fellow team members to ensure smooth cafe operations and a positive work ... Previous management or supervisory experience in a retail or hospitality environment preferred.
Quick apply
Assistant Cafe Manager
Nashville, TN · On-site
$23 - $25/hr
Work closely with your fellow team members to ensure smooth cafe operations and a positive work ... Previous management or supervisory experience in a retail or hospitality environment preferred.
CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...
CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...
Cafe Manager
Cordova, TN · On-site
CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...
Cafe Manager
Cordova, TN · On-site
CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...
Cafe Manager
Chattanooga, TN · On-site
CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...
Cafe Manager
Chattanooga, TN · On-site
CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...
Cafe Operations Manager information
What does a cafe operations manager do?
A Cafe Operations Manager oversees the daily operations of a cafe, ensuring smooth service, quality customer experiences, and efficient workflow. Their responsibilities typically include managing staff, handling inventory and ordering supplies, maintaining health and safety standards, and addressing customer concerns. They also monitor financial performance, implement marketing strategies, and work to increase profitability. Ultimately, their goal is to create a welcoming environment while ensuring the business runs efficiently and meets its targets.
What are the key skills and qualifications needed to thrive as a cafe operations manager?
To thrive as a Cafe Operations Manager, you need expertise in food service management, inventory control, and staff supervision, often backed by experience or a hospitality-related qualification. Familiarity with point-of-sale (POS) systems, scheduling software, and basic food safety certifications is typically required. Exceptional leadership, customer service, and problem-solving skills help set strong managers apart. These abilities are crucial for ensuring efficient operations, satisfied customers, and a motivated team in a dynamic cafe environment.
What are some common challenges faced by a cafe operations manager, and how can they be addressed?
Cafe Operations Managers often encounter challenges such as balancing staff scheduling, maintaining inventory levels, and ensuring consistent customer service during peak hours. To address these, it's important to utilize effective scheduling software, build strong relationships with suppliers, and foster a positive team culture that encourages communication and accountability. Regular training sessions and clear operational procedures can also help maintain high standards and smooth daily operations.
What is the difference between Cafe Operations Manager vs Cafe Supervisor?
| Aspect | Cafe Operations Manager | Cafe Supervisor |
|---|---|---|
| Responsibilities | Oversees overall cafe operations, manages staff, handles budgets, and ensures customer satisfaction. | Supervises daily staff activities, manages customer service, and ensures smooth daily operations. |
| Required Credentials | Experience in management, hospitality certifications often preferred. | Experience in hospitality or food service, often no formal management certification required. |
| Work Environment | Office-like setting within the cafe, strategic planning, staff management. | Frontline environment, direct interaction with customers and staff. |
| Industry Usage | Commonly used in larger cafes or chains with multiple locations. | Used in small to medium cafes, more hands-on role. |
The Cafe Operations Manager focuses on strategic oversight, staff management, and overall business performance, while the Cafe Supervisor handles daily operations and customer service. Both roles are essential but differ mainly in scope and level of responsibility.
Full-time
Re-posted 26 days ago
Job description
Cafe Supervisor
Title:Cafe Supervisor
Reports to:General Manager/Manager
Department:Operations
FLSA Status:Non-exempt
Position Summary:
The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe standards are consistently met. The Cafe Supervisor assists the cafe manager with daily operating procedures, such as maintaining cafe operations, ensuring product quality, maximizing financial contributions, and supervising the development of Team Members.
Responsibilities:
Ensures that Au Bon Pain's guest-first philosophy is practiced by every team member on assigned shift; responds to guest needs as required and coaches and directs the team to perform their duties to exceed guest expectations.Resolves guest issues that may arise to maintain Au Bon Pain's quality standards.
Provides training, coaching and direction to team members on assigned shift; ensures everyone works as a team to maintain consistency of the cafe operations and to maximize the guest experience. Creates an environment of dignity and respect for all team members and fosters an atmosphere of positive morale.
Manages all cash handling procedures during assigned shift; maintains the integrity of all safe, register drawers and deposit transactions to ensure adherence to Au Bon Pain's cash handling policies. Ensures all team members are trained on cash procedures to reduce the potential for errors; reports any variance to policy to the General Manager or Area Director.
Maintains adequate production levels during assigned shift by verifying the accuracy of entries into the food cost management system; maintains appropriate levels of product during assigned shift to ensure guest satisfaction and adherence to production levels.Verifies the accuracy of deliveries and ensures team members are effectively utilizing portion control guidelines and recipe standards.
Effectively runs designated shift and performs any and all duties to ensure the smooth operation of the cafe and that consistent standards are adhered to. May assist in working stations as necessary to ensure guest needs are met.
Other duties as assigned.
Minimum Qualifications:
A High School Diploma or equivalent is required; a college degree is highly desirable.
A minimum of one year of experience in a crew lead position in a restaurant/retail/customer service environment is required, with a proven ability to train and direct others.
A combination of practical experience and/or education will be considered as an alternative.
This person must have ServSafe certification or the ability to become certified within the first 90 days of employment.
Must possess basic knowledge of data entry, spreadsheet manipulation, and corresponding through email.
Physical Requirements:
Ability to maintain a stationary position (e.g. standing) for extended periods of time - constantly
Ability to move around the cafe to attend to needs of customers and staff - constantly
Ability to move, lift and handle equipment, supplies and other objects weighing up to 50 pounds - frequently
Ability to position self to move items weighing up to 50 pounds from floor to shelves and to cabinets above and below counter height - frequently
Ability to shift position in multiple directions and orientations to work all stations on the food preparation line (e.g. bending and twisting) - frequently
Ability to position self to reach items under counter height - frequently
Ability to tolerate exposure to commercial cleaning solvents - frequently