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Cafe Operations Manager Jobs in Tennessee (NOW HIRING)

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe ...

General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Café Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and café ...

Point-of-Sale Management: Operate the point-of-sale register, manage transactions accurately, and ... Work closely with your fellow team members to ensure smooth café operations and a positive work ...

Work closely with your fellow team members to ensure smooth cafe operations and a positive work ... Previous management or supervisory experience in a retail or hospitality environment. * Strong ...

Work closely with your fellow team members to ensure smooth cafe operations and a positive work ... Previous management or supervisory experience in a retail or hospitality environment. * Strong ...

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on ...

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Cafe Operations Manager information

What are the key skills and qualifications needed to thrive as a Cafe Operations Manager, and why are they important?

To thrive as a Cafe Operations Manager, you need expertise in food service management, inventory control, and staff supervision, often backed by experience or a hospitality-related qualification. Familiarity with point-of-sale (POS) systems, scheduling software, and basic food safety certifications is typically required. Exceptional leadership, customer service, and problem-solving skills help set strong managers apart. These abilities are crucial for ensuring efficient operations, satisfied customers, and a motivated team in a dynamic cafe environment.

What does a Cafe Operations Manager do?

A Cafe Operations Manager oversees the daily operations of a cafe, ensuring smooth service, quality customer experiences, and efficient workflow. Their responsibilities typically include managing staff, handling inventory and ordering supplies, maintaining health and safety standards, and addressing customer concerns. They also monitor financial performance, implement marketing strategies, and work to increase profitability. Ultimately, their goal is to create a welcoming environment while ensuring the business runs efficiently and meets its targets.

What are some common challenges faced by a Cafe Operations Manager, and how can they be addressed?

Cafe Operations Managers often encounter challenges such as balancing staff scheduling, maintaining inventory levels, and ensuring consistent customer service during peak hours. To address these, it's important to utilize effective scheduling software, build strong relationships with suppliers, and foster a positive team culture that encourages communication and accountability. Regular training sessions and clear operational procedures can also help maintain high standards and smooth daily operations.

What is the difference between Cafe Operations Manager vs Cafe Supervisor?

AspectCafe Operations ManagerCafe Supervisor
ResponsibilitiesOversees overall cafe operations, manages staff, handles budgets, and ensures customer satisfaction.Supervises daily staff activities, manages customer service, and ensures smooth daily operations.
Required CredentialsExperience in management, hospitality certifications often preferred.Experience in hospitality or food service, often no formal management certification required.
Work EnvironmentOffice-like setting within the cafe, strategic planning, staff management.Frontline environment, direct interaction with customers and staff.
Industry UsageCommonly used in larger cafes or chains with multiple locations.Used in small to medium cafes, more hands-on role.

The Cafe Operations Manager focuses on strategic oversight, staff management, and overall business performance, while the Cafe Supervisor handles daily operations and customer service. Both roles are essential but differ mainly in scope and level of responsibility.

What are popular job titles related to Cafe Operations Manager jobs in Tennessee? For Cafe Operations Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Cafe Operations Manager jobs in Tennessee look for? The top searched job categories for Cafe Operations Manager jobs in Tennessee are:
Infographic showing various Cafe Operations Manager job openings in Tennessee as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

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Re-posted 17 days ago


Job description

Cafe Supervisor

Title:Cafe Supervisor

Reports to:General Manager/Manager

Department:Operations

FLSA Status:Non-exempt


Position Summary:

The Cafe Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and cafe standards are consistently met. The Cafe Supervisor assists the cafe manager with daily operating procedures, such as maintaining cafe operations, ensuring product quality, maximizing financial contributions, and supervising the development of Team Members.

Responsibilities:

  • Ensures that Au Bon Pain's guest-first philosophy is practiced by every team member on assigned shift; responds to guest needs as required and coaches and directs the team to perform their duties to exceed guest expectations.Resolves guest issues that may arise to maintain Au Bon Pain's quality standards.

  • Provides training, coaching and direction to team members on assigned shift; ensures everyone works as a team to maintain consistency of the cafe operations and to maximize the guest experience. Creates an environment of dignity and respect for all team members and fosters an atmosphere of positive morale.

  • Manages all cash handling procedures during assigned shift; maintains the integrity of all safe, register drawers and deposit transactions to ensure adherence to Au Bon Pain's cash handling policies. Ensures all team members are trained on cash procedures to reduce the potential for errors; reports any variance to policy to the General Manager or Area Director.

  • Maintains adequate production levels during assigned shift by verifying the accuracy of entries into the food cost management system; maintains appropriate levels of product during assigned shift to ensure guest satisfaction and adherence to production levels.Verifies the accuracy of deliveries and ensures team members are effectively utilizing portion control guidelines and recipe standards.

  • Effectively runs designated shift and performs any and all duties to ensure the smooth operation of the cafe and that consistent standards are adhered to. May assist in working stations as necessary to ensure guest needs are met.

  • Other duties as assigned.

Minimum Qualifications:

  • A High School Diploma or equivalent is required; a college degree is highly desirable.

  • A minimum of one year of experience in a crew lead position in a restaurant/retail/customer service environment is required, with a proven ability to train and direct others.

  • A combination of practical experience and/or education will be considered as an alternative.

  • This person must have ServSafe certification or the ability to become certified within the first 90 days of employment.

  • Must possess basic knowledge of data entry, spreadsheet manipulation, and corresponding through email.

Physical Requirements:

  • Ability to maintain a stationary position (e.g. standing) for extended periods of time - constantly

  • Ability to move around the cafe to attend to needs of customers and staff - constantly

  • Ability to move, lift and handle equipment, supplies and other objects weighing up to 50 pounds - frequently

  • Ability to position self to move items weighing up to 50 pounds from floor to shelves and to cabinets above and below counter height - frequently

  • Ability to shift position in multiple directions and orientations to work all stations on the food preparation line (e.g. bending and twisting) - frequently

  • Ability to position self to reach items under counter height - frequently

  • Ability to tolerate exposure to commercial cleaning solvents - frequently