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Cafe Operations Manager Jobs in Indiana (NOW HIRING)

Indianapolis Art Center

Barista - Broad Ripple

Indianapolis, IN · On-site

$13.75 - $15.75/hr

... café operations. This role is responsible for opening and closing procedures, maintaining ... Work with Guest Services Manager on improving guest relations by obtaining feedback, and discussing ...

Fooda

Hospitality Director

Indianapolis, IN · On-site

... of café operations, coffee shop operations, catering services, pantry replenishment and management, and designated special events at the corporate headquarters. This role ensures a seamless ...

Fooda

Hospitality Director

Indianapolis, IN · On-site

Manage applicable budgets, P&L responsibilities, and cost controls across café, coffee shop, catering, and pantry operations. * Monitor food costs, labor, inventory, waste, subsidies, utilization ...

Metz Culinary Management

Cook

Richmond, IN · On-site

$12.50 - $16.75/hr

Metz Culinary Management is growing and we have openings for Rock Star Cooks who shares our passion ... and café 'operations setting. Experience is a plus in a Food Service setting such as Hospital ...

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Cafe Operations Manager information

What does a cafe operations manager do?

A Cafe Operations Manager oversees the daily operations of a cafe, ensuring smooth service, quality customer experiences, and efficient workflow. Their responsibilities typically include managing staff, handling inventory and ordering supplies, maintaining health and safety standards, and addressing customer concerns. They also monitor financial performance, implement marketing strategies, and work to increase profitability. Ultimately, their goal is to create a welcoming environment while ensuring the business runs efficiently and meets its targets.

What are the key skills and qualifications needed to thrive as a cafe operations manager?

To thrive as a Cafe Operations Manager, you need expertise in food service management, inventory control, and staff supervision, often backed by experience or a hospitality-related qualification. Familiarity with point-of-sale (POS) systems, scheduling software, and basic food safety certifications is typically required. Exceptional leadership, customer service, and problem-solving skills help set strong managers apart. These abilities are crucial for ensuring efficient operations, satisfied customers, and a motivated team in a dynamic cafe environment.

What are some common challenges faced by a cafe operations manager, and how can they be addressed?

Cafe Operations Managers often encounter challenges such as balancing staff scheduling, maintaining inventory levels, and ensuring consistent customer service during peak hours. To address these, it's important to utilize effective scheduling software, build strong relationships with suppliers, and foster a positive team culture that encourages communication and accountability. Regular training sessions and clear operational procedures can also help maintain high standards and smooth daily operations.

What is the difference between Cafe Operations Manager vs Cafe Supervisor?

AspectCafe Operations ManagerCafe Supervisor
ResponsibilitiesOversees overall cafe operations, manages staff, handles budgets, and ensures customer satisfaction.Supervises daily staff activities, manages customer service, and ensures smooth daily operations.
Required CredentialsExperience in management, hospitality certifications often preferred.Experience in hospitality or food service, often no formal management certification required.
Work EnvironmentOffice-like setting within the cafe, strategic planning, staff management.Frontline environment, direct interaction with customers and staff.
Industry UsageCommonly used in larger cafes or chains with multiple locations.Used in small to medium cafes, more hands-on role.

The Cafe Operations Manager focuses on strategic oversight, staff management, and overall business performance, while the Cafe Supervisor handles daily operations and customer service. Both roles are essential but differ mainly in scope and level of responsibility.

What cities in Indiana are hiring for Cafe Operations Manager jobs?

Cities in Indiana with the most Cafe Operations Manager job openings:

Cafe Operations Manager jobs near you

General Manager-Airport

Indianapolis, IN • On-site

CC Holdings Restaurant Management Group
See more jobs at CC Holdings Restaurant Management Groupexternal

$65K - $70K/yr

Full-time

Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

Description

We are looking for qualified, friendly, motivated, and detail-oriented General Managers - true leaders - to join our highly skilled and fast-growing management team!

CC Holdings Restaurant Group offers:

  • Weekly pay
  • Bonus programs
  • PTO
  • Insurance contributions
  • 401(k)
  • Employee discounts
  • Growth opportunities

We are a locally owned and operated restaurant group with cafe locations throughout the Indianapolis area.

At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture:

  • Heartfelt
  • Efficient
  • Accountable
  • Respectful
  • Team-Oriented

We strive to build strong connections within the communities we serve while providing healthy food options, gourmet coffee, espresso drinks, and smoothies.


We believe that successful companies begin with strong leadership and exceptional employees.

Creating a culture of hospitality is our top priority. If you are looking for a rewarding opportunity and possess the qualities of a respected, accountable, and motivated leader, we encourage you to apply today.


Schedule & Location Details

This position is located at the Indianapolis International Airport and operates:

  • Monday through Sunday (Nights and Weekends)
  • 5:00 AM - 11 PM (Shifts Vary)

TARGET START DATE

The anticipated start date for this position can range from late late September through December, depending on hiring and onboarding timelines.

Requirements

Requirements
  • Proven ability to increase sales and drive business growth
  • Strong team building and leadership skills
  • Experience with employee scheduling and labor management
  • Knowledge of product ordering, inventory management, and setting pars
  • Experience with P&L reconciliation and cost control
  • Excellent customer service and hospitality skills
  • Promotes and embodies the company's "Heart Culture."
  • Provides an exceptional overall customer experience
  • Identifies operational challenges and coaches team members on solutions
  • Consistently delivers high levels of service and hospitality
  • Motivates team members to exceed customer expectations and sales goals
  • Assists the team in achieving positive sales and profit trends
  • Adheres to all company policies and procedures
  • Proficient in all cafe operations, including food preparation, smoothies, specialty drinks, and prep work
  • Demonstrates sound decision-making during uncertain or high-pressure situations
  • Excellent communication and active listening skills
  • Passionate and knowledgeable about food and hospitality
  • Responds to opportunities and operational needs with urgency
  • Technically proficient in Microsoft Office Suite
  • Capable of managing a team of 20+ employees
  • Experience overseeing daily operations
  • Ability to manage labor costs, food costs, and waste control
  • Ability to lead, coach, and develop a management team
  • Ensures food quality standards and positive guest experiences
Position Qualifications
  • Minimum of 5 years of experience in the food industry
  • Minimum of 5 years of management experience

Apply