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Cafe Operations Manager Jobs in Indiana (NOW HIRING)

Metz Culinary Management

Cook

Richmond, IN · On-site

$12.50 - $16.75/hr

Metz Culinary Management is growing and we have openings for Rock Star Cooks who shares our passion ... and café 'operations setting. Experience is a plus in a Food Service setting such as Hospital ...

Indianapolis Art Center

Barista - Broad Ripple

Indianapolis, IN · On-site

$13.75 - $15.75/hr

... café operations. This role is responsible for opening and closing procedures, maintaining ... Work with Guest Services Manager on improving guest relations by obtaining feedback, and discussing ...

Metz Culinary Management

Cook

Fort Wayne, IN · On-site

$12.75 - $17.25/hr

Metz Culinary Management is growing and we have openings for Rock Star Cooks who shares our passion ... and café 'operations setting. Experience is a plus in a Food Service setting such as Hospital ...

Tropical Smoothie Cafe

General Manager

Indianapolis, IN · On-site

The General Manager is responsible for leading the FOH and BOH operations of the Cafe. The GM will spend significant time performing & assisting with managerial duties, as well as some back of house ...

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Cafe Operations Manager information

What are the key skills and qualifications needed to thrive as a Cafe Operations Manager, and why are they important?

To thrive as a Cafe Operations Manager, you need expertise in food service management, inventory control, and staff supervision, often backed by experience or a hospitality-related qualification. Familiarity with point-of-sale (POS) systems, scheduling software, and basic food safety certifications is typically required. Exceptional leadership, customer service, and problem-solving skills help set strong managers apart. These abilities are crucial for ensuring efficient operations, satisfied customers, and a motivated team in a dynamic cafe environment.

What does a Cafe Operations Manager do?

A Cafe Operations Manager oversees the daily operations of a cafe, ensuring smooth service, quality customer experiences, and efficient workflow. Their responsibilities typically include managing staff, handling inventory and ordering supplies, maintaining health and safety standards, and addressing customer concerns. They also monitor financial performance, implement marketing strategies, and work to increase profitability. Ultimately, their goal is to create a welcoming environment while ensuring the business runs efficiently and meets its targets.

What are some common challenges faced by a Cafe Operations Manager, and how can they be addressed?

Cafe Operations Managers often encounter challenges such as balancing staff scheduling, maintaining inventory levels, and ensuring consistent customer service during peak hours. To address these, it's important to utilize effective scheduling software, build strong relationships with suppliers, and foster a positive team culture that encourages communication and accountability. Regular training sessions and clear operational procedures can also help maintain high standards and smooth daily operations.

What is the difference between Cafe Operations Manager vs Cafe Supervisor?

AspectCafe Operations ManagerCafe Supervisor
ResponsibilitiesOversees overall cafe operations, manages staff, handles budgets, and ensures customer satisfaction.Supervises daily staff activities, manages customer service, and ensures smooth daily operations.
Required CredentialsExperience in management, hospitality certifications often preferred.Experience in hospitality or food service, often no formal management certification required.
Work EnvironmentOffice-like setting within the cafe, strategic planning, staff management.Frontline environment, direct interaction with customers and staff.
Industry UsageCommonly used in larger cafes or chains with multiple locations.Used in small to medium cafes, more hands-on role.

The Cafe Operations Manager focuses on strategic oversight, staff management, and overall business performance, while the Cafe Supervisor handles daily operations and customer service. Both roles are essential but differ mainly in scope and level of responsibility.

What are popular job titles related to Cafe Operations Manager jobs in Indiana? For Cafe Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Cafe Operations Manager jobs in Indiana look for? The top searched job categories for Cafe Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Cafe Operations Manager jobs? Cities in Indiana with the most Cafe Operations Manager job openings:
Cafe Operations Manager jobs near you
LEASE OPERATIONS MANAGER

LEASE OPERATIONS MANAGER

Gene B. Glick Company, Inc.

Indianapolis, IN • On-site

Full-time

Posted 18 days ago

Gene B. Glick rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

32nd of 160 rated real estate companies

Job description

Overview
The Lease Operations Manager is responsible for leading a centralized team that manages the end-to-end lease administration process across the portfolio. This role oversees tenancy application processing, lease renewals, and affordable housing certifications ensuring accuracy, compliance, and efficiency across all workflows. This role leads lease administration programs and systems, analyzes performance data, and identifies opportunities to optimize performance and meet occupancy goals. This role establishes consistent, compliant, and efficient practices.
Responsibilities
  • Develop and optimize lease administration strategies for the portfolio to achieve occupancy, compliance, and retention goals.
  • Manage the processing of rental applications for the portfolio, ensuring completeness, accuracy, and timely approvals.
  • Manage lease renewals, including review of terms, execution workflows, and adherence to company timelines.
  • Manage the processing of all affordable housing certifications across the portfolio and ensure all certification activities comply with LIHTC, HUD, and other applicable regulatory requirements.
  • Oversee screening, project and program eligibility, approval and denial decisions, unit assignment, and waiting list management.
  • Maintain tenant files and standardized documentation across the portfolio. Build and maintain standard operating procedures, policies, resources, and checklists to minimize errors and achieve audit standards.
  • Monitor documentation quality and audit readiness; conduct quality assurance reviews; analyze performance trends and implement corrective actions as needed.
  • Lead continuous improvement initiatives to streamline workflows, maximize efficiency, and optimize cycle times. Implement solutions to improve turnaround times and team capacity.
  • Monitor and report on key performance indicators (KPIs). Develop recurring reporting for portfolio leasing health, pipeline, conversion, application throughput, renewal performance, and recertification timeliness.
  • Identify and recommend new strategies and software to continuously improve processes, enhance workflow efficiency, reduce cycle times, increase conversion, increase file quality, and elevate customer experience.
  • Conduct acquisition due diligence, assess procedures, and onboard new properties.
  • Manage lease administration programs, software, and systems and analyze data to maximize efficiency. Manage projects and implement tactics to achieve business goals.
  • Lead, coach, and develop team members; establish clear performance expectations and coaching plans.
  • Create training materials, job aids, and quality monitoring routines to ensure optimal team member performance.

Qualifications
  • Bachelor's degree or equivalent combination of education and experience in marketing.
  • 5+ years of multifamily lease administration experience with market rate and affordable communities, including portfolio or centralized responsibilities.
  • Strong working knowledge of Fair Housing, PBRA, LIHTC, and leasing compliance.
  • Proficiency with property management and customer relationship management software; Yardi, Rent Café, CRM IQ preferred.
  • Ability to analyze data, manage KPIs, and drive operational improvements.
  • Strong communication and leadership skills.
  • Proficient in Microsoft Office, including Excel, Word, SharePoint, and PowerPoint.
  • Some travel is required.
  • Ability to communicate effectively verbally and in writing.
  • Ability to read and comprehend English.
  • Fluent in Spanish is a plus.

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