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Cable Technical Operations Manager Jobs (NOW HIRING)

AVI Systems

Technical Operations Manager

Phoenix, AZ · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

Socket.dev

Technical Operations Manager

Cleveland, OH · On-site

Responsibilities Howmet Aerospace is searching for a Technical Operations Manager, FSW to join our Howmet Wheel Systems (HWS) business unit in Cleveland, OH. Howmet Aerospace (NYSE: HWM) creates ...

New

Howmet

Technical Operations Manager

Cleveland, OH · On-site

Currency Code US Dollar , Responsibilities Howmet Aerospace is searching for a Technical Operations Manager, FSW to join our Howmet Wheel Systems (HWS) business unit in Cleveland, OH. Howmet ...

Cerus

Technical Operations Manager CMC

Concord, CA · On-site

$160K - $175K/yr

Position Summary Cerus is seeking an experienced Technical Operations Manager with expertise across Chemistry, Manufacturing, and Controls (CMC) activities supporting commercial and development-stage ...

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Cable Technical Operations Manager information

See salary details

$35.5K

$91.3K

$144.5K

How much do cable technical operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for cable technical operations manager in the United States is $91,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What does a cable technical operations manager do?

A Cable Technical Operations Manager oversees the daily technical operations of a cable services company, ensuring the installation, maintenance, and repair of cable television, internet, and phone services are performed efficiently and meet quality standards. They manage teams of field technicians, coordinate with other departments, and handle customer service issues related to technical operations. Additionally, they are responsible for implementing safety protocols, optimizing operational processes, and ensuring compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a cable technical operations manager?

To thrive as a Cable Technical Operations Manager, you need strong knowledge of cable systems, network infrastructure, and operational management, typically supported by a bachelor’s degree in engineering or a related field and relevant industry experience. Familiarity with tools such as network management software, fiber optic testing equipment, and certifications like SCTE or Cisco are commonly required. Leadership, problem-solving, and effective communication are vital soft skills for managing teams and resolving service issues efficiently. These skills and qualifications are essential to ensure reliable cable services, optimize operations, and maintain high customer satisfaction in a competitive environment.

What are some common challenges a cable technical operations manager faces when coordinating field teams and maintaining service quality?

Cable Technical Operations Managers often encounter challenges such as ensuring timely response to service outages, managing a geographically dispersed team, and maintaining consistent service quality across different regions. Balancing the need for rapid troubleshooting with adherence to safety and regulatory standards is key, as is coordinating schedules to minimize downtime and customer disruption. Effective communication and resource allocation are crucial for managing these challenges, as the manager serves as a bridge between technical staff, customer service, and executive leadership.

What is the difference between Cable Technical Operations Manager vs Cable Field Technician?

AspectCable Technical Operations ManagerCable Field Technician
CredentialsRelevant technical certifications, management experienceTechnical certifications, on-site training
Work EnvironmentOffice-based, supervisory roles, planningOn-site, fieldwork, installation and repair
Industry UsageOversees operations, manages teamsPerforms technical tasks, installs equipment

The Cable Technical Operations Manager focuses on overseeing cable network operations and managing teams, often working in an office setting. In contrast, the Cable Field Technician handles on-site installation and repairs. Both roles require technical knowledge, but their responsibilities and work environments differ significantly.

What are popular job titles related to Cable Technical Operations Manager jobs?

For Cable Technical Operations Manager jobs, the most frequently searched job titles are:

Infographic showing various Cable Technical Operations Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $91,282 per year, or $43.9 per hour.

Technical Operations Manager

Phoenix, AZ • On-site

AVI Systems
Technology, Communication and Media • 51 - 200 employees
Learn more about AVI Systemsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Own and manage the fiscal year operating plan, including workforce planning, fixed assets, and training investments.

  • Review contract documents with relevant teams to confirm scope, feasibility, schedules, and margin targets before order processing.

  • Assign project managers and coordinate resource scheduling to meet quality, service, and profitability objectives.

Job description

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces - and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.
The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business unit. This role provides leadership and direction for Technical Operations teams, ensuring consistent execution of delivery standards, effective resource planning, and alignment with organizational priorities.
The TOM is responsible for driving operational performance through project delivery, quality assurance, productivity, margin management, and talent development. They partner closely with Sales, Regional/Area Managed Services, and Operations leadership to support revenue growth, improve customer outcomes, and ensure scalable, repeatable project delivery. All decisions are made within approved business plans, budgets, policies, and procedures, while actively modeling and reinforcing the company's core values.
What you will be doing:
  • Own and manage the fiscal year operating plan, including workforce (FTE) planning, fixed assets, and training investments required to support current and future business needs.
  • Accountable for overall departmental financial performance, achieving or exceeding budgeted revenue, gross margin, and net income targets
  • Review contract documents in collaboration with Sales, Engineering, Delivery, and customers prior to order processing to confirm scope, technical feasibility, schedules, and margin targets can be successfully delivered.
  • Assign project managers and/or delivery leaders and coordinate the scheduling of resources to meet quality, service, and profitability objectives
  • Partner with Sales through joint customer engagement to promote engineering services, implementation, and managed service offerings that support business growth.
  • Foster a high-performance culture by setting clear expectations, coaching team members, recognizing achievement, and addressing performance or conduct issues as needed.
  • Ensure technical services personnel receive appropriate training aligned to individual development plans and performance goals to maintain expertise in supported products and solutions.

What you'll bring to assure your success:
  • Proven experience leading a professional service, project delivery, or operations teams within a project based or services driven environment.
  • Proven ability to oversee large teams, offering guidance, managing performance, and supporting talent growth.
  • Demonstrated experience with Profit & Loss accountability, including ownership of operating budgets, forecasting, revenue production, cost control, and margin performance
  • Understanding of key operational and financial metrics, including utilization, productivity, labor efficiency, margins, and overall business unit performance.
  • Experience working directly with customers and guiding technical teams through design, integration, project delivery, and ongoing service engagements.
  • Sound judgment, strong communication skills, and the ability to balance customer requirements, operational constraints, and financial objectives.
  • CTS, CTS-I, CTS-D or additionally preferred certifications of PMI, PMP or ITIL certifications are key to this position.

Why Should You Apply?
At FORTÉ, your work matters, and it's easy to see the impact you make. That's because we're 100% employee-owned, and everyone here has a stake in how we show up - for each other, our customers, and the future we're building. You'll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best - and build what's next.
The benefits of ownership
At FORTÉ, you're not just covered - you're supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.
Here's a look at what we offer:
  • Healthcare, vision & dental coverage to keep you and your family well
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
  • Employer-paid life and disability insurance for added peace of mind
  • 401(k) with company match to invest in your future
  • Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
  • Tuition reimbursement and ongoing learning opportunities to support your growth
  • Employer-paid employee assistance program to care for your physical, mental, and financial health
  • Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.

Apply