ZipRecruiter

Log In

1

Cbp Technician Jobs (NOW HIRING)

Pae

Corrosion Control Technician

Homestead, FL · On-site

$38.93/hr

The CBP Aircraft Corrosion Control Technician is a hands-on technician who is responsible for the day-to-day operation of the corrosion control facility. The technician is to ensure that correct ...

Amentum

Corrosion Control Technician

Homestead, FL · On-site

$38.93/hr

The CBP Aircraft Corrosion Control Technician is a hands-on technician who is responsible for the day-to-day operation of the corrosion control facility. The technician is to ensure that correct ...

SAIC

Field Service Technician

TX · Remote

$40K - $80K/yr

Adhere to all CBP and SAIC IT Security, physical security, and operations security policies ... Service Technician or Equipment Installation Technician highly preferred. * Must be currently ...

Amentum

Avionics Technician

San Angelo, TX · On-site

$42.41/hr

Must be able to obtain and maintain a CBP Background Investigation Suitability clearance. Note: US Citizenship is required to obtain the clearance. * Must have a valid motor vehicle driver's license.

Pae

Avionics Technician

San Angelo, TX · On-site

$42.41/hr

Must be able to obtain and maintain a CBP Background Investigation Suitability clearance. Note: US Citizenship is required to obtain the clearance. * Must have a valid motor vehicle driver's license.

next page

Showing results 1-20

All JobsCbp Technician Jobs

CBP Technician information

See salary details

$26K

$54.6K

$93K

How much do cbp technician jobs pay per year?

As of Aug 1, 2026, the average yearly pay for cbp technician in the United States is $54,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cbp Technician position, and why are they important?

To excel as a CBP Technician, you need knowledge of administrative procedures, data entry, and familiarity with customs and border protection regulations, typically with a high school diploma or some college coursework. Proficiency with law enforcement databases, document management systems, and security screening tools is often required, along with any relevant federal training certifications. Strong attention to detail, organizational skills, and the ability to communicate clearly are critical soft skills in this position. These qualities ensure efficient processing of border security documentation, accurate recordkeeping, and effective collaboration with both officers and the public.

Do CBP technicians carry guns?

CBP technicians typically do not carry firearms as part of their standard duties, which focus on technical support and equipment maintenance. However, they may work in environments where security protocols require awareness of firearm policies, and some roles within the broader Customs and Border Protection agency involve firearm training and responsibilities. Certification and training are often necessary for roles that do involve firearms or security duties.

What is a CBP Technician job?

A CBP Technician is a support role within U.S. Customs and Border Protection (CBP) responsible for assisting with inspections, cargo processing, and administrative tasks. They help ensure compliance with customs laws by verifying documentation, collecting duties, and assisting officers in securing U.S. borders. CBP Technicians typically work at ports of entry, airports, or border crossings. The role requires attention to detail, strong communication skills, and the ability to work in fast-paced environments.

What are some common challenges faced by CBP Technicians in their daily duties?

CBP Technicians frequently manage a high volume of sensitive documentation and must balance accuracy with efficiency while processing forms and data. The fast-paced and security-focused environment can require quick problem-solving, especially when handling time-sensitive requests or assisting officers during peak periods. Technicians also need to stay up-to-date with changes in protocols and technology, which can be demanding. However, these challenges are offset by strong teamwork and comprehensive training, providing ample support and opportunities for professional growth within the agency.

What does a CBP technician do?

A CBP technician supports Customs and Border Protection operations by maintaining and repairing security equipment, such as surveillance systems, communication devices, and access controls. They often work in technical environments, require knowledge of electronics or IT, and may need certifications related to security systems or electronics maintenance.

Is it hard to get hired by CBP?

Becoming a CBP technician involves a competitive hiring process that includes a written exam, background check, medical examination, and training. Candidates with relevant experience, security clearance, and strong attention to detail tend to have better chances of being hired.

Are CBP techs getting paid?

CBP technicians are paid a salary that varies based on experience, location, and federal pay scales. They typically receive benefits such as health insurance, retirement plans, and paid leave as part of their federal employment package.
More about CBP Technician jobs
What cities are hiring for Cbp Technician jobs? Cities with the most Cbp Technician job openings:
What are the most commonly searched types of Cbp Technician jobs? The most popular types of Cbp Technician jobs are:
What states have the most Cbp Technician jobs? States with the most job openings for Cbp Technician jobs include:
What job categories do people searching Cbp Technician jobs look for? The top searched job categories for Cbp Technician jobs are:
CBP Technician jobs near you
Infographic showing various Cbp Technician job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, and 97% Full Time. Highlights an 100% Physical job distribution, with an average salary of $54,605 per year, or $26.3 per hour.

CBP Technology Service Desk

Home - ARETEC

Ashburn, VA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

About Aretec

At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, datadriven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and highimpact solutions that support mission success.

Position Summary

Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). The position provides firstlevel technical and functional support for CBP externalfacing systems, including the Automated Commercial Environment (ACE). The ideal candidate demonstrates strong customer service skills and comfort supporting external stakeholders in a missioncritical environment.

What You'll Do

  • Serve as the Tier 1 customer support Point of Contact for external CBP customers, including PGAs and Trade users, via the external 866 support line.
  • Respond to incoming incidents, service requests, and inquiries via phone, live agent chat, selfservice tickets, and email.
  • Provide support for ACErelated inquiries, including trade facilitation, compliance, and enforcement topics.
  • Deliver 24x7x365 bilingual (English/Spanish) support for ACErelated Trade inquiries.
  • Accurately log and document all incidents and service requests in ServiceNow, including actions taken and information required for nextlevel support.
  • Perform initial investigation, triage, troubleshooting, resolution, and escalation for externalfacing CBP applications.
  • Escalate incidents to Tier 2 or Tier 3 support teams using ticket transfer and warmcall transfer methods.
  • Monitor ticket status and proactively communicate updates and resolution progress to external customers.
  • Handle sensitive or VIP customer contacts with timely, accurate escalation and followup.
  • Support both Internal and External Tier 1 operations as required; 23% of Task 2 effort is allocated to External support in accordance with contract requirements.

Required Qualifications

  • High school diploma or equivalent.
  • Minimum 1 year of experience providing IT help desk, service desk, or technical customer support.
  • Working knowledge of Windows operating systems, Microsoft Office, and webbased applications.
  • Strong customer service and communication skills, both verbal and written.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • Bilingual English/Spanish proficiency strongly preferred.
  • CompTIA A+ or similar entrylevel IT certification.
  • HDI Customer Service Representative (CSR) certification.
  • Experience supporting the Automated Commercial Environment (ACE).
  • Experience assisting Trade or Participating Government Agency (PGA) customers.
  • Prior federal government or CBP help desk experience.

Why Join Aretec

  • Support CBP's external mission partners and national trade operations.
  • Gain experience supporting enterprisescale federal and tradefacing systems.
  • Work in a highimpact, customerfacing environment supporting border and trade missions.
  • Competitive compensation and benefits, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Paid Time Off and Holidays
  • Training and Certification Support

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

Apply