Receptionist I
$14.75 - $19.50/hr
May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle ...
Receptionist I
$14.75 - $19.50/hr
May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle ...
Receptionist I
Kalamazoo, MI · On-site
$15 - $19.75/hr
May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle ...
Receptionist I
Kalamazoo, MI · On-site
$15 - $19.75/hr
May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle ...
Receptionist I
Kalamazoo, MI · On-site
$14.75 - $19.50/hr
May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle ...
Receptionist I
Kalamazoo, MI · On-site
$14.75 - $19.50/hr
May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle ...
Receptionist III
Detroit, MI · On-site
$14.50 - $19/hr
May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle ...
Receptionist III
Detroit, MI · On-site
$14.50 - $19/hr
May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle ...
Senior Process Improvement Analyst
Portage, MI · On-site
$65 - $73/hr
Lead business process mapping, modeling, and end-to-end process design initiatives using the ... services and workforce solutions across North America. We help clients get work done more ...
Quick apply
Senior Process Improvement Analyst
Portage, MI · On-site
$65 - $73/hr
Lead business process mapping, modeling, and end-to-end process design initiatives using the ... services and workforce solutions across North America. We help clients get work done more ...
Business Anlayst
Troy, MI · On-site
Title : Sr. Business Analyst Location : Troy, MI Duration : 6 Months Description : Starting remote ... processes, procedures and priorities. Proven understanding of web service APIs and XML messaging ...
Business Anlayst
Troy, MI · On-site
Title : Sr. Business Analyst Location : Troy, MI Duration : 6 Months Description : Starting remote ... processes, procedures and priorities. Proven understanding of web service APIs and XML messaging ...
Business Anlayst
Troy, MI · On-site
Title : Sr. Business Analyst Location : Troy, MI Duration : 6 Months Description : Starting remote ... processes, procedures and priorities. Proven understanding of web service APIs and XML messaging ...
Business Anlayst
Troy, MI · On-site
Title : Sr. Business Analyst Location : Troy, MI Duration : 6 Months Description : Starting remote ... processes, procedures and priorities. Proven understanding of web service APIs and XML messaging ...
Japanese Business Services Senior Consultant - Digital Transformation Services
Southfield, MI · On-site
$96K - $117K/yr
Lead business process improvement initiatives focused on operational efficiency, standardization, inventory optimization, and supply chain performance. * Support implementation of Plex ERP and ...
Japanese Business Services Senior Consultant - Digital Transformation Services
Southfield, MI · On-site
$96K - $117K/yr
Lead business process improvement initiatives focused on operational efficiency, standardization, inventory optimization, and supply chain performance. * Support implementation of Plex ERP and ...
Business Analyst
Troy, MI · On-site
... Servicing Team, as well as other Lines of Business across the Bank. * Elicits requirements using interviews, data analysis, workshops, use cases, scenarios, business process analysis and task and ...
Business Analyst
Troy, MI · On-site
... Servicing Team, as well as other Lines of Business across the Bank. * Elicits requirements using interviews, data analysis, workshops, use cases, scenarios, business process analysis and task and ...
... services. The role owns the end-to-end process improvement and change adoption portfolio, from ... Drive business analysis for digital and lab automation initiatives: * Elicit, synthesize, and ...
... services. The role owns the end-to-end process improvement and change adoption portfolio, from ... Drive business analysis for digital and lab automation initiatives: * Elicit, synthesize, and ...
... services. The role owns the end-to-end process improvement and change adoption portfolio, from ... Drive business analysis for digital and lab automation initiatives: * Elicit, synthesize ...
... services. The role owns the end-to-end process improvement and change adoption portfolio, from ... Drive business analysis for digital and lab automation initiatives: * Elicit, synthesize ...
... services. The role owns the end-to-end process improvement and change adoption portfolio, from ... Drive business analysis for digital and lab automation initiatives: * Elicit, synthesize ...
... services. The role owns the end-to-end process improvement and change adoption portfolio, from ... Drive business analysis for digital and lab automation initiatives: * Elicit, synthesize ...
Business Analyst
Lansing, MI · On-site
Must Have: * 8+ years of experience gathering requirements from users: * identifying impacted business processes * assessing business needs * identifying IT solution integration. * GAP analysis
Quick apply
Business Analyst
Lansing, MI · On-site
Must Have: * 8+ years of experience gathering requirements from users: * identifying impacted business processes * assessing business needs * identifying IT solution integration. * GAP analysis
About Virtualite Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We drive growth ...
Quick apply
About Virtualite Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We drive growth ...
Business Analyst
Lansing, MI · On-site
... IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are ... processes * assessing business needs * identifying IT solution integration. * GAP analysis * SWOT ...
Quick apply
Business Analyst
Lansing, MI · On-site
... IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are ... processes * assessing business needs * identifying IT solution integration. * GAP analysis * SWOT ...
Regional Sales Engagement Specialist
Detroit, MI · On-site
$75K - $88K/yr
About Virtualite Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We drive growth ...
Regional Sales Engagement Specialist
Detroit, MI · On-site
$75K - $88K/yr
About Virtualite Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We drive growth ...
Experience managing client-facing operations within a Business Process Services (BPS), shared services, or outsourced operations environment preferred. * Proven ability to lead operational ...
Experience managing client-facing operations within a Business Process Services (BPS), shared services, or outsourced operations environment preferred. * Proven ability to lead operational ...
Experience managing client-facing operations within a Business Process Services (BPS), shared services, or outsourced operations environment preferred. * Proven ability to lead operational ...
Experience managing client-facing operations within a Business Process Services (BPS), shared services, or outsourced operations environment preferred. * Proven ability to lead operational ...
Business Analyst
Lansing, MI · On-site
Support Salesforce integrations involving REST APIs, SQL Server, Oracle, Azure services, microservices, and legacy systems. 2. Requirements Analysis & Business Process Reengineering Lead requirements ...
Business Analyst
Lansing, MI · On-site
Support Salesforce integrations involving REST APIs, SQL Server, Oracle, Azure services, microservices, and legacy systems. 2. Requirements Analysis & Business Process Reengineering Lead requirements ...
Business Analyst 4
Lansing, MI · On-site
Candidates should have a minimum of 6-8 years general BA experience and a minimum of 6-7 years conducting business process review and requirements elicitation and documentation * Bachelor's Degree
Quick apply
Business Analyst 4
Lansing, MI · On-site
Candidates should have a minimum of 6-8 years general BA experience and a minimum of 6-7 years conducting business process review and requirements elicitation and documentation * Bachelor's Degree
Business Process Services information
What is the difference between Business Process Services vs Customer Service Representative?
| Aspect | Business Process Services | Customer Service Representative |
|---|---|---|
| Credentials | Varies; often includes business or industry-specific certifications | High school diploma or equivalent; customer service training |
| Work Environment | Call centers, back-office operations, outsourcing firms | Call centers, retail, or service desks |
| Employer & Industry | Businesses outsourcing processes across industries | Companies providing direct customer support |
| Search & Comparison Intent | Understanding BPO roles vs customer support jobs | Job responsibilities and skills comparison |
Business Process Services (BPS) involves outsourcing entire business functions like finance, HR, or IT to specialized providers, focusing on efficiency and cost reduction. Customer Service Representatives handle direct interactions with customers, addressing inquiries and resolving issues. While both roles involve communication skills, BPS is broader, often involving process management, whereas customer service is more focused on customer interactions.
What is the role of business process services?
Business process services involve managing and optimizing specific company functions such as finance, human resources, or customer support to improve efficiency and reduce costs. Professionals in this field analyze workflows, implement automation tools, and ensure compliance with industry standards. Strong organizational skills and knowledge of process management tools are essential for success.
What cities in Michigan are hiring for Business Process Services jobs?
Cities in Michigan with the most Business Process Services job openings:
$14.75 - $19.50/hr
Full-time
Posted 21 days ago
Canon Business Process Services rating
6.1
Based on 41 frontline employees who took The Breakroom Quiz
35th of 72 rated call and contact centers
Job description
Overview
Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.
Responsibilities- Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
- Greet outside visitors in a professional manner
- May sign for incoming and outgoing packages; route to appropriate party
- Use internal paging system
- Call for car service or messenger as requested by client
- May perform filing, typing and other administrative duties as requested by client
- Assist various departments with mass mailings
- May receive and route faxes
- May schedule conference room based on client requests and order catering as needed
- Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
- High school Diploma or equivalent
- 2 years direct experience as a receptionist
- Some prior experience working in a professional office environment, preferred
- Able to operate various office equipment
- Basic computer skills required (Word, PowerPoint)
- Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.)
- Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines
PHYSICAL DEMANDS
- Physical activity required including bending, reaching, prolonged periods of sitting
- May lift and/or move up to 10 lbs
What We Offer:
- Competitive pay & benefits!
- Comprehensive training and development programs that prepare employees to advance from within.
- A company focused on creating a positive work and client environment.
- Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Employment Type: OTHERWhat Canon Business Process Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Canon Business Process Services
Sourced by ZipRecruiter
Industry
Strategic planning consulting services and software development
Company size
10,000+ Employees
Headquarters location
New York, NY, US