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Business Process Outsourcing Project Manager Jobs

RIT Solutions, Inc.

RPA Project Manager

Jacksonville, FL · On-site

$91K - $108K/yr

... business process owners to evaluate and optimize workflows. Qualifications : Required : • 2+ ... or outsourced delivery model. • Ability to manage ambiguity, drive clarity, and make data ...

System One

Business Process Professional III

Tulsa, OK · Remote

$92K - $138K/yr

Implement process or technology improvements through project management activities. * Research and ... outsourced services and workforce solutions across North America. We help clients get work done ...

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Business Process Outsourcing Project Manager information

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$58.5K

$125.9K

$182K

How much do business process outsourcing project manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for business process outsourcing project manager in the United States is $125,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $155,500.00 per year, depending on experience, location, and employer.

What is a business process outsourcing project manager?

A Business Process Outsourcing (BPO) Project Manager is responsible for overseeing and coordinating projects in which a company contracts specific business processes to third-party service providers. They manage project timelines, budgets, and communication between the client and outsourcing teams to ensure successful delivery and quality standards. Their role often involves process improvement, risk management, and ensuring that the outsourced services align with the company’s objectives. BPO Project Managers play a critical role in optimizing efficiency and reducing costs for organizations through effective outsourcing strategies.

How does a business process outsourcing project manager typically collaborate with client stakeholders and outsourced teams to ensure project success?

A Business Process Outsourcing (BPO) Project Manager acts as a key liaison between client stakeholders and outsourced teams, ensuring that project objectives and expectations are clearly communicated and met. This collaboration often involves regular status meetings, progress reporting, and proactive issue resolution to align both parties on timelines, deliverables, and quality standards. Project Managers also facilitate knowledge transfer, coordinate cross-functional resources, and address cultural or operational differences between teams. Effective communication and relationship-building skills are essential to navigate these collaborative dynamics and drive project success.

What are the key skills and qualifications needed to thrive as a business process outsourcing project manager, and why are they important?

To thrive as a Business Process Outsourcing Project Manager, you need strong project management expertise, process optimization knowledge, and a background in business administration, typically supported by a relevant degree and certifications like PMP or Six Sigma. Familiarity with project management tools (e.g., MS Project, Jira), CRM systems, and workflow automation platforms is common in this role. Exceptional communication, leadership, and problem-solving skills help you manage cross-functional teams and client relationships effectively. These skills are crucial for driving efficiency, ensuring project success, and maintaining high client satisfaction in a dynamic outsourcing environment.

What is the difference between Business Process Outsourcing Project Manager vs Business Analyst?

AspectBusiness Process Outsourcing Project ManagerBusiness Analyst
Primary RoleOversees BPO projects, manages client relationships, ensures project deliveryAnalyzes business needs, documents requirements, recommends solutions
Required SkillsProject management, communication, stakeholder managementAnalytical skills, process modeling, requirements gathering
Work EnvironmentClient sites, BPO provider offices, remoteCorporate offices, client sites, remote
CertificationsPMP, Six Sigma, relevant project management certificationsCBAP, CCBA, business analysis certifications

The Business Process Outsourcing Project Manager focuses on managing BPO projects, ensuring timely delivery and client satisfaction, while the Business Analyst concentrates on analyzing business processes and defining requirements. Both roles require strong communication skills and relevant certifications, but their core responsibilities differ significantly in scope and focus.

What states have the most Business Process Outsourcing Project Manager jobs?

States with the most job openings for Business Process Outsourcing Project Manager jobs include:

What are popular job titles related to Business Process Outsourcing Project Manager jobs?

For Business Process Outsourcing Project Manager jobs, the most frequently searched job titles are:

Sales Onboarding Consultant

Indianapolis, IN • On-site

Virtualite Business Process Outsourcing Services
See more jobs at Virtualite Business Process Outsourcing Servicesexternal

$65K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

About Virtualite
Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We are currently hiring a sales onboarding consultant to join our team. You'll work with leads and qualified prospect, finalize service selections, and transition new clients into active accounts.
In This Role:
• Lead onboarding conversations to confirm service scope, expectations, and timelines
• Present Virtualite's services & solutions and close new client agreements
• Guide new clients through the onboarding and activation process
• Identify early expansion or upsell opportunities during onboarding
• Maintain accurate records of opportunities, conversions, and onboarding status in CRM tools
• Collaborate closely with internal teams to support long-term client success
We are looking for:
• Experience in sales, onboarding, or client facing roles is a plus but not required
• Great closing, communication, and follow-up skills
• Ability to build confidence and trust with prospective clients
• Organized, detail-oriented, and comfortable managing multiple client conversations
• Experience in BPO, SaaS, or professional services is a plus
What we offer:
• Competitive compensation with performance-based incentives
• Benefits including medical, dental, vision, 401k, and paid time off
• Supportive leadership and collaborative team culture
• Ongoing training and development

Apply