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Business Process Manager Jobs in Needham, MA (NOW HIRING)

Pwc

SAP Business Process & IT Controls Manager

Boston, MA · On-site

$99K - $232K/yr

Industry/Sector Not Applicable Specialism SAP Management Level Manager & Summary The Opportunity As a SAP Business Process & IT Controls Manager, you will specialize in consulting services for a ...

Unicon Pharma Inc.

Process Analyst

Waltham, MA · On-site

$55 - $61/hr

Bachelor's degree in a related field Business administration, facility management, hospitality management, or similar. Proven experience in business process analysis, design, development, and ...

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Business Process Manager information

See Needham, MA salary details

$63.7K

$137.1K

$198.3K

How much do business process manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for business process manager in Needham, MA is $137,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $169,400.00 per year, depending on experience, location, and employer.

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
More about Business Process Manager jobs
What job categories do people searching Business Process Manager jobs in Needham, MA look for? The top searched job categories for Business Process Manager jobs in Needham, MA are:
What cities near Needham, MA are hiring for Business Process Manager jobs? Cities near Needham, MA with the most Business Process Manager job openings:
Business Process Manager jobs near you
Infographic showing various Business Process Manager job openings in Needham, MA as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $137,145 per year, or $65.9 per hour.

Business Process Analyst - Manufacturing & Sourcing Operations

Bostondynamics

Waltham, MA • On-site

$89K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

The Business Process Analyst for Manufacturing & Sourcing Operations is responsible for analyzing, designing, and optimizing end-to-end business processes to ensure corporate strategy is translated into coordinated, cross-functional execution. This role specifically addresses the critical need to bridge the gap between Manufacturing and Sourcing operations and the IT organization. The Analyst serves as a process architect and systems thinker, focused on uncovering bottlenecks, improving handoffs, identifying automation opportunities, and driving operational discipline across the supply chain.

The BPA serves as a process architect and systems thinker, focused on improving service delivery, reducing friction at cross-functional handoffs, enabling scalability, and enforcing operational rigor across the post-sales lifecycle. This role sits within Business Operations and partners closely with Global Services & Support leadership while working horizontally across the organization.

Key Responsibilities:

  • Process Design & Optimization

    • Own the end-to-end design, documentation, and governance of assigned business processes, including change control and ongoing optimization (e.g., lead to cash, procure to pay, plan to produce, and record to report).

    • Modernize and automate highly manual and outdated supply chain processes to increase scalability and reduce lead times.

    • Identify inefficiencies, friction points, and redundancies across workflows; recommend and drive process improvements, particularly at cross-functional handoffs.

    • Facilitate alignment and decision-making when tradeoffs arise, balancing speed, scalability, and control.

    • Ensure processes support internal controls, audit readiness, and operational rigor.

    • Lead the recovery and stabilization efforts following the recent MRP migration to restore operational efficiency and data integrity.

    • Drive continuous improvement initiatives beyond IT systems, identifying and implementing operational efficiencies to streamline day-to-day manufacturing and sourcing workflows.

  • Cross-Functional Collaboration

    • Partner with cross-functional stakeholders to align processes with business objectives.

    • Serve as the primary bridge between business stakeholders and IT to identify and drive critical improvements to the ERP system, ensuring functional requirements translate into effective technical solutions.

  • Systems Evolution

    • Own the business intake and prioritization of system enhancements in partnership with IT.

    • Translate process requirements into clear, actionable system requirements that meet company standards.

    • Collaborate with the BizOps Insights team to define, track, and operationalize key metrics that inform optimization and accountability.

    • Oversee user acceptance testing and support enablement efforts to ensure successful adoption of new processes and tools.

  • Change Management & Governance

    • Drive structured change management when introducing new processes or tools.

    • Establish and enforce process governance standards to maintain operational discipline and audit readiness.

Qualifications:

  • Bachelor's degree in business, operations, or a related field.

  • Experience owning or materially contributing to enterprise-scale process design and/or system implementations.

  • Experience operating in a scaled, audit-aware, or regulated environment.

  • Strong working knowledge of CRMs, MES, ERPs, MRPs, MAPs, and related enterprise systems.

  • Demonstrated ability to work through ambiguity, manage competing priorities, and drive alignment across teams.

  • Exceptional communication, organization, and attention to detail.

  • Lean manufacturing exposure desired

The base pay range for this position is between $89,000 to $110,878 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.

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