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Business Process Automation Jobs in Arizona (NOW HIRING)

Acunor Infotech

nCino Salesforce Developer

Phoenix, AZ · On-site

$55 - $73/hr

Support business process automation using Flow. Reporting & Support * Develop reports and dashboards. * Manage data quality, imports, exports, and cleanup activities. * Support business users and ...

First Citizens Bank

Senior Software Engineer

Phoenix, AZ · On-site

$119K - $146K/yr

Maintain current knowledge of relevant technologies and business processes, along with scripting languages in order to create and maintain new/current scripts utilized in RPA BOTs such as VB Scripts ...

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All JobsBusiness Process Automation JobsBusiness Process Automation Jobs in Arizona

Business Process Automation information

See Arizona salary details

$47.1K

$100.6K

$160.8K

How much do business process automation jobs pay per year?

As of Aug 17, 2026, the average yearly pay for business process automation in Arizona is $100,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $121,600.00 per year, depending on experience, location, and employer.

What is a business process automation?

A Business Process Automation (BPA) job focuses on using technology to streamline and optimize business processes by reducing manual effort, increasing efficiency, and minimizing errors. Professionals in this field analyze workflows, identify automation opportunities, and implement tools such as robotic process automation (RPA), artificial intelligence (AI), and workflow automation software. They collaborate with different departments to improve operational efficiency and ensure business goals are met. The role requires a mix of technical expertise, problem-solving skills, and process improvement knowledge to enhance productivity across an organization.

What does a business process automation do?

Professionals in Business Process Automation typically spend their days analyzing existing business workflows, identifying opportunities for efficiency gains, and designing automation solutions using specialized software platforms. They collaborate closely with stakeholders from IT, operations, and business units to gather requirements and ensure the seamless integration of automation tools. Regular tasks may include process documentation, system testing, troubleshooting automation issues, and training end-users on new systems. This role often involves managing multiple projects simultaneously and adapting to changing business needs, making a proactive and detail-oriented approach essential for success.

What are the key skills and qualifications needed to thrive in business process automation?

To thrive in Business Process Automation, you need strong analytical skills, process mapping expertise, and a background in business management or information technology. Familiarity with automation tools such as UiPath, Blue Prism, Automation Anywhere, or BPM software, as well as relevant certifications like Certified Business Process Professional (CBPP), is highly valued. Excellent problem-solving abilities, communication, and project management skills help set candidates apart in this dynamic field. These competencies enable professionals to design and implement effective automation solutions that drive organizational efficiency and continuous improvement.

What are the most commonly searched types of Business Process Automation jobs in Arizona?

The most popular types of Business Process Automation jobs in Arizona are:

What are popular job titles related to Business Process Automation jobs in Arizona?

For Business Process Automation jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Business Process Automation jobs in Arizona look for?

The top searched job categories for Business Process Automation jobs in Arizona are:

Business Process Automation jobs near you
Infographic showing various Business Process Automation job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $100,567 per year, or $48.3 per hour.

ServiceNow Business Analyst

Stellar IT Group

Chandler, AZ • On-site

Full-time

Re-posted 23 days ago

Job description

Overview:
Job Title: ServiceNow Business Analyst
Job Type: FTE
Location: Chandler, AZ (Hybrid)
Key Responsibilities:
  • Requirements Gathering & Analysis: Collaborate with business stakeholders to understand their needs and document detailed business requirements for ServiceNow solutions, including ITSM, ITOM, CSM, CMDB, and other ServiceNow modules.
  • Business Process Mapping: Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows that leverage ServiceNow functionality.
  • Solution Design: Work closely with ServiceNow developers and architects to design solutions that meet business requirements, ensuring the alignment of the ServiceNow platform with business objectives and ITIL best practices.
  • User Stories & Documentation: Develop detailed user stories, process flows, and use cases for ServiceNow configurations, customizations, and integrations.
  • Configuration Support: Assist in the configuration of ServiceNow applications, including setting up business rules, workflows, forms, reports, and dashboards to meet business requirements.
  • Testing & Quality Assurance: Coordinate user acceptance testing (UAT), ensuring that solutions are thoroughly tested and meet business expectations before deployment.
  • Stakeholder Communication: Maintain regular communication with business users and technical teams to ensure alignment on project goals, timelines, and deliverables.
  • Continuous Improvement: Identify opportunities for continuous improvement and optimization of ServiceNow processes and functionalities based on business feedback and performance metrics.
  • Training & Support: Provide training and support to end-users on new or enhanced ServiceNow features, ensuring a smooth transition and adoption of new solutions.
  • Change Management: Help support the change management process for ServiceNow upgrades and enhancements, ensuring proper communication and user readiness for changes.

Required Qualifications:
  • Experience: 5+ years of experience as a Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation.
  • ServiceNow Knowledge: Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB.
  • Business Analysis Skills: Strong ability to analyze business requirements, model processes, and translate them into technical specifications. Proficiency in creating user stories, workflows, and process documentation.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with both business and technical teams. Strong presentation and facilitation skills.
  • Stakeholder Management: Proven ability to work with various stakeholders, including business leaders, IT teams, and external vendors, to gather requirements, manage expectations, and deliver results.
  • Problem-Solving: Strong analytical and problem-solving skills with the ability to address complex business challenges and propose effective solutions.
  • ITIL Knowledge: A solid understanding of ITIL frameworks, particularly in the context of ServiceNow, is highly beneficial.
  • Certifications: ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (e.g., CBAP, IIBA) are highly desirable.

Preferred Qualifications:
  • Experience working in Agile/Scrum environments, including participation in sprint planning, retrospectives, and daily stand-ups
  • Knowledge of ServiceNow integrations (REST/SOAP) and data management
  • Familiarity with ServiceNow CSM features, including Case Management, Customer Portals, Knowledge Management, Omnichannel Engagement (email, chat, virtual agent), and experience configuring and optimizing customer service processes
  • Familiarity with advanced ServiceNow features like Flow Designer, Virtual Agent, or Performance Analytics
  • Experience with data migration and integration projects involving ServiceNow
  • Understanding of cloud technologies (AWS, Azure) and how they integrate with ServiceNow

Skills:
ServiceNow

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