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Business Process Associate Jobs in Erie, PA (NOW HIRING)

TJX Companies

Temporary Merchandising Associate

Erie, PA

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

70120 - Merchandise Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

70120 - Merchandise Associate

Erie, PA

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Temporary Merchandising Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Marshalls

70120 - Merchandise Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... processes and prepares merchandise for the sales floor following company procedures and standards ... Possesses excellent customer service skills Able to work a flexible schedule to support business ...

Tjx

Temporary Merchandising Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

70120 - Merchandise Associate

Erie, PA

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Marshalls

Temporary Merchandising Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... processes and prepares merchandise for the sales floor following company procedures and standards ... Possesses excellent customer service skills Able to work a flexible schedule to support business ...

TJX Companies

Temporary Merchandising Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

70120 - Merchandise Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Five Below

Sales Associate

Erie, PA

$13.50 - $18.50/hr

... of the business, which will require day, evening, weekends and may include overnight shifts and ... process, please submit a request and let us know the nature of your request and your contact ...

Ross Stores

Early Morning Stock Associate

Erie, PA

$14.50 - $18.50/hr

Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Early Morning Stock Associate

Erie, PA · On-site

$14.50 - $18.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Five Below

Sales Associate

Erie, PA · On-site

$13.50 - $18.50/hr

... of the business, which will require day, evening, weekends and may include overnight shifts and ... process, please submit a request and let us know the nature of your request and your contact ...

Tjx

Retail Sales Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Day/Evening Merchandise Associate

Erie, PA · On-site

$13.25 - $13.75/hr

... business. * Role models established customer experience practices with internal and external ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Posted today

Ross Stores, Inc

Early Morning Stock Associate

Erie, PA · On-site

$14.50 - $18.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

Ross Stores

Early Morning Stock Associate

Erie, PA · On-site

$14.50 - $18.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent

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Showing results 41-60

All JobsBusiness Process Associate JobsBusiness Process Associate Jobs in Erie, PA

Business Process Associate information

See Erie, PA salary details

$18

$28

$32

How much do business process associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for business process associate in Erie, PA is $28.27, according to ZipRecruiter salary data. Most workers in this role earn between $26.30 and $31.44 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

More about Business Process Associate jobs

What are the most commonly searched types of Business Process jobs in Erie, PA?

The most popular types of Business Process jobs in Erie, PA are:

What are popular job titles related to Business Process Associate jobs in Erie, PA?

For Business Process Associate jobs in Erie, PA, the most frequently searched job titles are:

What job categories do people searching Business Process Associate jobs in Erie, PA look for?

The top searched job categories for Business Process Associate jobs in Erie, PA are:

What cities near Erie, PA are hiring for Business Process Associate jobs?

Cities near Erie, PA with the most Business Process Associate job openings:

Business Process Associate jobs near you
Infographic showing various Business Process Associate job openings in Erie, PA as of June 2026, with employment types broken down into 59% Full Time, 36% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,804 per year, or $28.3 per hour.

Customer Service Representative - Technical

Disabled Veteran Solutions

Erie, PA • On-site

$18.92/hr

Full-time

Re-posted yesterday

Job description

Customer Service Representative - Technical
Disabled Veteran Solutions (DVS)
Pay: $18.92/hour
Status: Full-Time Regular (36-40 hours/week)
Location: Remote, must reside in PA, TX, or VA.
About Disabled Veteran Solutions
Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business (SDVOSB) providing high-quality Business Process Outsourcing (BPO) services. We are committed to excellence, accountability, and service-both to our clients and to the employees who power our success. At DVS, we value professionalism, reliability, and a customer-first mindset.
Position Overview
The Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions. This role supports a high-volume tolling services program and requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate, empathetic support.
Successful candidates are dependable, tech-savvy, customer-focused, and able to thrive in a structured, performance-driven call center environment.
Key Responsibilities
Customer interactions may include, but are not limited to:
  • Reviewing and updating toll account information
  • Processing tolls, violations, and related inquiries
  • Resolving toll charge disputes
  • Assisting with congestion pricing questions
  • Guiding customers through application status checks and walkthroughs

Additional responsibilities include:
  • Managing a high volume of inbound inquiries in a timely and professional manner
  • Working suspended customer accounts to bring them current while educating customers on best practices to maintain account standing
  • Identifying different account types (e.g., residency-based, DMV-related) and ensuring proper routing or resolution
  • Creating, documenting, and reviewing service requests accurately
  • Collaborating with internal departments to ensure customer issues are fully resolved
  • Delivering consistently high-quality customer service across all interactions
Training & Attendance Requirements (Mandatory)
Training and nesting (a supervised transition period into live customer interactions) are 100% mandatory. Attendance is critical to success in this role.
  • No time off, late arrivals, or early departures are permitted during training or nesting
  • Failure to meet attendance requirements during training may result in termination
  • Two assessments must be passed during and at the conclusion of training to meet employment requirements

Training Schedule:
  • Training Start: 9/11/2026
  • Training Hours: 8:30 AM - 5:00 PM EST, Monday-Friday
  • Training Duration: Approximately 3 weeks

Webcam usage is required during training and production. Associates may be asked to be on camera for coaching sessions or team meetings.
Work Schedule & Availability
  • Open availability required Monday-Sunday
  • Scheduled 5 days per week
  • Every other Saturday required (counted as one of the 5 scheduled days)

Production Hours:
  • Monday-Friday: Between 7:00 AM - 7:30 PM EST
  • Saturday & Sunday: Between 8:00 AM - 2:30 PM EST You WILL be scheduled every other Saturday

Schedules are based on business needs and may change weekly. Shifts may vary day-to-day. If assigned the last shift of the evening, extended hours may be required based on call volume.
Overtime is paid for hours worked over 40 in a workweek.
Compensation & Benefits
  • $18.92/hour - Paid Weekly
  • Paid training at the applicable hourly rate
  • Benefits after 90 Day Probationary period is completed
Equipment & Technical Requirements
  • A Company-issued computer and headset will be provided for performing job functions.

Candidates must have:
  • Reliable, high-speed internet (hard-wired via Ethernet through DSL or Fiber only; Wi-Fi, in home hotspots, and satellite internet are not permitted)
  • A private, dedicated workspace suitable for remote work

Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session.
Minimum Qualifications
  • High school diploma or GED required
  • Minimum of 6 months customer service experience (call center experience preferred)
  • Strong verbal and written communication skills, MUST be able to read, write, speak and understand English language fluently
  • Basic to advanced computer proficiency and ability to navigate multiple systems required
  • Ability to troubleshoot common technical issues
  • Ability to pass background check and drug screening (no cost to candidate)
  • Professional, dependable, and able to adhere to strict attendance and scheduling requirements
Additional Employment Information
  • This is a full-time position; part-time roles are not available
  • Schedules are assigned based on program needs
  • Lunch and break schedules are assigned and must be adhered to
Ready to Apply?
If you meet the qualifications listed above, you're dependable, customer-focused, and ready to succeed in a structured, remote call center environment, we encourage you to apply today. Join Disabled Veteran Solutions and be part of a mission-driven organization committed to excellence, service, and professional growth.
A pre-employment drug screening and criminal background check are required prior to employment.

Apply