Business Operations Strategy Associate Jobs in Boston, MA

Overview
This is a hands-on, analytically rigorous role supporting Suffolk's innovation and technology strategy across both the Suffolk enterprise and Suffolk Technologies. Reporting to the Senior Manager, Technology Strategy and working closely with the Chief Technology Officer and VP of Transformation, the Associate will support strategic initiatives that sit at the intersection of construction, technology, AI, and venture capital.
The Associate will contribute to enterprise initiatives such as Jobsite of the Future and the AI Studio, supporting assigned workstreams, conducting research and analysis, and helping prepare the materials that inform senior leadership decisions.
This role is designed for an early-to mid-career professional who is eager to learn, comfortable with ambiguity, and excited to build a foundation across corporate strategy, emerging technology, and venture capital. The Associate will manage discrete workstreams independently while receiving direction and coaching from the Senior Manager and CTO.
This role requires an on-site presence 4 days a week in our amazing Boston office - which offers free parking, a free on-site gym and cafeteria and other perks that make for a great culture and unique employee experience!
Responsibilities

• Track and maintain program workplans, milestones, and dependencies across key technology initiatives (e.g. Jobsite of the Future, AI Studio, 100 Mag, Everyday AI, etc.) to keep execution on schedule.

• Manage governance cadences, including preparing agenda packages, capturing decision logs, and tracking cross-functional action items to completion.

• Support cross-functional technology programs from strategy through execution by coordinating workplans, milestones, governance, dependencies, and success metrics, while tracking risks and preparing updates to keep senior stakeholders informed and aligned.

• Draft recommendations and help frame trade-offs for leaders on key initiatives.

• Conduct market research, competitive scans, and technology landscape assessments to evaluate emerging contech, proptech, and AI solutions.

• Perform quantitative and qualitative analysis to support the development of business cases, trade-off frameworks, and ROI models for new technology investments.

• Draft executive-ready presentations, briefing materials, and dashboards that synthesize complex technical and operational updates for senior leadership.

• Synthesize input from cross-functional teams into clear, structured narratives and visual decks for governance and review meetings.

• Partner with stakeholders across construction operations, technology, and Suffolk Technologies to gather operational requirements and support smooth project rollouts.

• Identify operational bottlenecks or delivery risks within assigned workstreams and proactively flag them to the Manager with proposed solutions.

Qualifications

• 2-5 years of experience in technology program management, business operations, tech implementation, or innovation delivery.

• Bachelor's degree in Business, Finance, Technology, Engineering, or a related field; MBA or advanced degree a plus- but not required.

• Genuine curiosity about and working knowledge of AI, digital transformation, and emerging technologies.

• Experience in construction, real estate, venture capital, or AI / technology a plus- but not required.

• Strong analytical and problem-solving skills with a hypothesis-driven mindset.

• Excellent written and verbal communication skills, including experience preparing materials for senior audiences.

• Comfort working with AI-powered tools and data platforms.

• Strong proficiency in Microsoft 365, particularly Excel and PowerPoint, with the ability to leverage generative AI tools (e.g., ChatGPT, Claude, Codex, and Microsoft Copilot).

• Ability to manage multiple workstreams and operate effectively in ambiguous, fast-moving environments.

• Entrepreneurial mindset and a willingness to "roll up your sleeves" to get the job done.

If you're excited about reshaping the future of the built environment through cutting-edge technology and innovation, we'd love to hear from you.
Working Conditions
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
EEO Statement
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
Compensation Information
Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk's total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.
About Suffolk
About Suffolk
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.
Suffolk - America's Contractor - is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of "Top CM-at-Risk Contractors." For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That's why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.
Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.