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Business Operations Program Manager Jobs in Garner, NC

LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ... Responsible for the operational administration of the program which includes but not limited to ...

Program Manager

Durham, NC · On-site

$18 - $20.25/hr

LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ... Responsible for the operational administration of the program which includes but not limited to ...

This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager ...

About the Role We are seeking a ACT Program Manager who focuses on the client journey into and out ... Provides direct operational oversight and support to assigned regional ACT teams related to access ...

... business requirements in the present day corporate scenario and aspire to provide world-class ... Description : Program Manager to manage the planning and implementation of the DHHS DSOHF ...

Technical Program Manager

Raleigh, NC

$125K - $162K/yr

... operational readiness, and enterprise transformation initiatives. * Manage the end-to-end planning ... Partner closely with Information Security, IT, Customer Success, Engineering, Product, and business ...

The Program Manager will ensure the group home/program is managed so that it meets COA standards of ... operational administration of the program which includes but not limited to maintaining annual ...

PROGRAM MANAGER

Raleigh, NC · On-site

$20 - $22/hr

The Program Manager will ensure the group home/program is managed so that it meets COA standards of ... operational administration of the program which includes but not limited to maintaining annual ...

Program Manager

Raleigh, NC · On-site

$20 - $22.50/hr

The role involves managing program operations, such as keeping appropriate on-site hours, handling petty cash, and reporting maintenance issues to Habitat. These duties are not limited to those ...

Showing results 21-40

Business Operations Program Manager information

See Garner, NC salary details

$31.6K

$79.8K

$139.1K

How much do business operations program manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for business operations program manager in Garner, NC is $79,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $97,600.00 per year, depending on experience, location, and employer.

What does a business operations program manager do?

A Business Operations Program Manager oversees and coordinates various projects and processes that ensure a company's operations run smoothly and efficiently. They are responsible for planning, implementing, and optimizing programs that align with business goals, often working cross-functionally with multiple departments. Their tasks may include process improvement, project management, data analysis, and resource allocation. They play a vital role in identifying operational challenges, developing solutions, and ensuring successful program execution within budget and timeline constraints.

What are the key skills and qualifications needed to thrive as a business operations program manager?

To thrive as a Business Operations Program Manager, you need strong project management, analytical, and organizational skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Microsoft Project), data analysis platforms (such as Excel or Tableau), and often PMP or similar certifications is highly valuable. Exceptional communication, problem-solving abilities, and leadership are crucial soft skills to navigate cross-functional teams and drive operational efficiencies. These capabilities ensure effective program delivery, streamlined operations, and alignment with organizational goals.

How does a business operations program manager typically collaborate with cross-functional teams to drive project success?

Business Operations Program Managers frequently serve as a bridge between departments such as finance, marketing, product, and IT. They coordinate with stakeholders to align project goals, manage timelines, and resolve roadblocks, ensuring that everyone is working towards shared objectives. Regular meetings, progress updates, and clear communication are essential, and strong relationship-building skills help facilitate smooth collaboration. This cross-functional approach not only streamlines operations but also provides valuable exposure to different business areas, supporting professional growth.

What is the difference between Business Operations Program Manager vs Business Analyst?

AspectBusiness Operations Program ManagerBusiness Analyst
Required CredentialsBachelor's degree; often PMP or related certificationsBachelor's degree; often certifications like CBAP or PMI-PBA
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, requirements gathering
Employer & Industry UsageCorporate, tech, finance sectors focusing on operations and projectsBusiness consulting, IT, finance, and corporate sectors

The Business Operations Program Manager focuses on managing large-scale projects and strategic initiatives within organizations, overseeing cross-functional teams. In contrast, a Business Analyst primarily analyzes business processes, gathers requirements, and supports project implementation. While both roles require strong analytical skills and stakeholder communication, the Program Manager emphasizes project leadership, whereas the Business Analyst concentrates on detailed analysis and documentation.

What job categories do people searching Business Operations Program Manager jobs in Garner, NC look for?

The top searched job categories for Business Operations Program Manager jobs in Garner, NC are:

What cities near Garner, NC are hiring for Business Operations Program Manager jobs?

Cities near Garner, NC with the most Business Operations Program Manager job openings:

Full-time

Re-posted 10 days ago


Job description

Job Summary:
Leader Communications Inc. (LCI) is seeking a Program Manager to provide executive leadership across various IT service functions in a federal environment. The role involves overseeing contract compliance, managing teams, and ensuring continuous service improvement while maintaining security standards.
Responsibilities:
• Oversee the entire program for the contract and all associated teams.
• Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to.
• Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR.
• Provide administrative directions to subordinate leads and task managers.
• Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance.
• Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support.
• Lead performance oversight of high-volume contact center and service desk operations.
• Manage risk, contingency planning, surge staffing, and COOP readiness.
• Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements.
• Oversee AI-enabled service enhancements and continuous service improvement initiatives.
• Leads executive-level operational reviews and performance briefings.
Qualifications:
Required:
• Fifteen (15) years of management experience or equivalent combination of education and experience.
• Must have ITIL Certification.
• Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with 10,000 or more users.
• Experience overseeing high-volume, multi-channel support operations.
• Experience with formal Tier 1 and Tier 2 escalation processes.
• Experience with strict Service Level Agreement (SLA) performance requirements.
• Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment.
• Bachelor's degree in the related subject area.
• Experience with FedRAMP cloud environments.
• Knowledge-Centered Service (KCS).
• Executive communication skills.
• Contract governance leadership skills.
• Risk management skills.
• Operational analytics skills.
• Strategic workforce planning skills.
• Excellent written and verbal communication skills acquired via customer service work.
• Administrative and project management skills.
• Skilled with Microsoft Project Professional for project management needs.
• Skilled with Microsoft SharePoint for documentation version control and repository needs.
• Ability to attain and maintain a valid U.S. Government Public Trust security clearance.
Preferred:
• 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred.
Company:
Leader Communications Incorporated (LCI) is an award-winning, ISO 9001:2008 and ISO 20000 certified, Capability Maturity Model Integrated (CMMI®) Level 3 rated, EXIN accredited ITIL® training partner, Service-Disabled Veteran-Owned Small Business (SDVOSB), committed to providing the highest level of professional services and cost-effective solutions for today’s challenging requirements. Founded in 1998, the company is headquartered in Oklahoma City, USA, with a team of 201-500 employees. The company is currently Growth Stage.