Business Intelligence Operation Manager Jobs (NOW HIRING)

Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.

One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.

How We Reward You

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%

Healthcare plans to support your needs

Virtual doctor visits

Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program

15% Associate Discount

Dave Ramsey's SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Company paid YMCA Family Membership

As a Manager, Business Intelligence, you will help develop and lead our newly established BI function - driving best practices, governance, and usability for enterprise-wide reporting. This is a critical role as we transition to a standardized and scalable BI solution. If you have experience standing up a BI function from scratch, a strong background in communication, data modeling, reporting, dashboard development, troubleshooting data issues, and a passion for turning data into actionable insights, we want to hear from you!

BI Platform Leadership & Development

• Working with the business, develop and implement a comprehensive BI strategy to evolve from basic reporting into a sophisticated analytics framework, aligning with broader organizational objectives.
• Collaborate and advocate for the business by harvesting analytics needs and empowering users with self-service reporting capabilities.
• Lead the implementation and adoption of Looker as our core BI tool, including working with the implementation partner to add operational data to the data warehouse, adding new data elements and metrics in Looker, and building new reporting.
• Design and deploy tailored reporting solutions and executive dashboards, to ensure consistency and accuracy of reports across the company.
• Design, maintain, and evolve the reporting components, definitions, and governance for business reporting.
• Develop and enforce standards for reporting to eliminate duplication and inconsistencies.

Reporting & Dashboards

• Establish a self-service BI platform, enabling departments to independently access and analyze data, reducing dependency on IT for report generation.
• Working with the business, develop, validate, and maintain standardized reports and dashboards for key business teams (Merchandising, Supply Chain, Operations, etc.).
• Build reporting templates and enable business super users to build templates and frameworks that can be leveraged across different teams.
• Ensure data accuracy, reliability, and consistency. Advocate for the integrity of the numbers and the systems/processes that exist to validate the numbers and data. Act as the administrator of the single version of the truth for the business.
• Define role-based access controls to manage data visibility for business users.
• Champion and promote the adoption of the platform across departments, ensuring it aligns with their data analysis needs.
• Collaborate with partners and stakeholders to define reporting requirements, automate workflows, and enhance data visualization capabilities.

Business Partnering & Support

• Collaborate with cross-functional teams to understand reporting needs and business processes.
• Develop training materials for all BI tools, and train and support business users on self-service reporting best practices.
• Work closely with IT, data engineers, and external consultants to optimize data pipelines and reporting performance.
• Partner with senior leadership to provide strategic insights and data-driven recommendations.
• Lead associates in a way that exemplifies the leadership principles taught in Rural King's Thrive Leadership Program.
• Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Yes

• 5+ years of experience in Business Intelligence, Data Analytics, or a related field.
• Experience working with business teams to translate business requirements into consumable analytics and dashboards.
• Strong ability to translate business needs into scalable BI solutions.
• Prior experience implementing a BI platform from the ground up - ideally in a retail or multi-unit business environment.
• Expertise with BI tools (Looker preferred, but experience with Tableau, Power BI, or similar tools is also valuable).
• Excellent communication skills (verbal, written & listening) with the ability to train, guide, and partner with non-technical business users.
• Strong knowledge of analytics, data modeling, and governance best practices.
• Experience working with cloud data platforms (Snowflake experience is a strong plus).
• Proficiency with Microsoft Office Suite or related software.
• Excellent customer service skills.
• Experience in working with complex data or documents, carefully examining details, and verifying information for completeness or correctness.
• Experience in coordinating and managing complex projects, ensuring smooth workflow and efficient resources to complete a project on time.
• Adaptable in response to changing priorities, unexpected challenges, and evolving business needs.
• Ability to prioritize tasks and allocate resources efficiently.
• Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.

• Ability to maintain a seated or standing position for extended durations.
• Close vision for computer-related activities.
• Capability to lift 15 pounds periodically.
• Able to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $115,000 - $140,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.