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Contact and meet with clients to collect the necessary information to process their loan request. May involve taking loan applications, opening new accounts, and retrieving information on file from Docuview, and assessing any additional information needed and collecting it.
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Review with clients any necessary documents at time of loan application, adhering to any Republic compliance standards.
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Submit and process commercial loan requests in conjunction with our centralized credit/processing/underwriting area, maintaining contact and clear communication with processing / underwriting, the closing attorney as needed, our client and the Officer who initiated the loan.
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Learn the various types of commercial loans from owner occupied CRE, investment CRE, and C & I.
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Schedule and coordinate commercial loan closings with clients and when applicable buyers, realtors and closing attorneys and attend or close loans if necessary.
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Review settlement statements prior to closing and go over with client.
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Have a thorough understanding of Republic’s loan and deposit products and matrix guidelines.
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Handle client inquiries; help with problem solving, research, transfers, processing payments and customer service. Ensure first and second payments are being set up properly via ACH or billing to avoid 1st and 2nd payment defaults.
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Complete necessary servicing tasks (file maintenance, BOB maintenance, payoff requests etc).
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Work and renew all matured loans as well as annual reviews for business clients, as well as gathering of financial statements and covenant documentation, and look for other opportunities to cross sell
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Look for innovative ways to streamline the flow of work and better assist clients.
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Assist Management with preparation of sales and production reports.
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Prepare and submit Fee Waivers according to LO/Management requests.
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Prepare Summary of Terms and Commitment Letters for all officers as required within Bank policy.
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Learn all bank systems, including but not limited to the commercial Loan Operating System and Salesforce.