Bureau Manager Jobs (NOW HIRING)

Pay Schedule XII, Grade 3M, Regular Schedule: 35 hours per week. A vacancy exists in the Department of Public Works, Bureau of Utilities, Administration. This job announcement may close at any time with little or no notice.

Applicants are advised to apply promptly. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s) or license(s) to your application. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties Serves as the second-in-command for the Bureau of Utilities, providing executive-level leadership, operational oversight, and strategic support to ensure efficient delivery of utility services. Acts on behalf of the Bureau Chief as needed and leads performance management, process improvement, and organizational initiatives across the Bureau. Examples of Essential Duties Serve as principal advisor and deputy to the Bureau Chief on operational, administrative, and strategic matters.

Act on behalf of the Bureau Chief in their absence, including decision-making authority and executive representation. Direct and oversee daily Bureau operations to ensure efficient, effective, and compliant utility services. Identify, develop, and implement process improvements to enhance operational efficiency and service delivery.

Assist in development and administration of Bureau policies, procedures, goals, and strategic initiatives. Coordinate activities across divisions, bureaus, departments, contractors, and external stakeholders. Monitor operational performance metrics and recommend improvements based on data analysis and best practices.

Support budget planning, resource allocation, and fiscal oversight activities. Ensure compliance with applicable county, state, and federal regulations, policies, and safety standards. Respond to escalated operational issues, emergencies, and customer service concerns as needed.

Promote a culture of accountability, collaboration, professionalism, and continuous improvement. Serve as the primary point of contact and coordination lead between the Bureau Chief, senior management, and operational staff during emergencies, critical incidents, and other time-sensitive situations affecting Bureau operations. Oversee contract management activities throughout the full contract lifecycle, including procurement coordination, contract administration, vendor performance monitoring, compliance oversight, and ongoing operational management of contracted services.

Spearhead process and system improvement initiatives by evaluating operational workflows, identifying efficiencies, and implementing innovative solutions to enhance service delivery, accountability, and organizational performance. Examples of Other Duties: Performs other related duties as required. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class.

They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Minimum Qualifications Training and Experience: Possession of a high school diploma, plus twelve years' subprofessional engineering experience. (Additional qualifying education may be substituted on a year-for-year basis up to a maximum of four years for the required experience.) OR Possession of a certificate of Registration as a Professional Engineer in the State of Maryland

Knowledge, Skills and Abilities Candidates should have a thorough knowledge of the principles and practices of asset management. Knowledge of asset management software preferred. Ability to plan, coordinate, and manage an engineering program.

Ability to supervise professional engineering, subprofessional engineering, technical, and clerical staff. Ability to communicate effectively with internal staff and external vendors. Proof of License and Certificates: Possession of a valid driver's license equivalent to a noncommercial, class C Maryland driver's license may be required for some positions at the time of appointment.

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc.

(www.WES.org). Mail or deliver documents to: ATTN: Assistant Bureau Chief Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 You MUST attach your transcript(s) or license(s) to your application

EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Physical and Environmental Conditions: The work of this classification is essentially sedentary, with occasional walking, standing, and other limited physical activities.

Duties may include field inspections and travel to various work sites. Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.