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$34.5K

$63.3K

$88.5K

How much do broadmoor hotel jobs pay per year?

As of Sep 2, 2026, the average yearly pay for broadmoor hotel in the United States is $63,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What is the Broadmoor Hotel?

The Broadmoor Hotel is a historic luxury resort located in Colorado Springs, Colorado. Established in 1918, it is renowned for its elegant accommodations, world-class golf courses, fine dining, and extensive amenities. The resort spans over 5,000 acres and offers a variety of outdoor activities, including hiking, tennis, and spa services. The Broadmoor is also known for hosting conferences, weddings, and other special events, making it a premier destination for both leisure and business travelers.

What are the key skills and qualifications needed to thrive as a hospitality professional at the Broadmoor Hotel?

To thrive as a hospitality professional at the Broadmoor Hotel, you need strong customer service skills, attention to detail, and relevant experience or education in hospitality or hotel management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Excellent communication, teamwork, and problem-solving abilities help individuals deliver exceptional guest experiences and resolve issues efficiently. These competencies are essential for maintaining the hotel's high standards, ensuring guest satisfaction, and supporting smooth daily operations.

What are some common challenges employees face when working at a luxury hotel like the Broadmoor, and how can they prepare for them?

Employees at luxury hotels such as The Broadmoor often encounter high guest expectations for service and attention to detail. Handling demanding guests, maintaining professionalism during busy periods, and adapting to frequent changes in guest needs are common challenges. Preparing by developing strong communication skills, staying organized, and embracing teamwork can help staff excel. The Broadmoor also provides training and support to ensure employees are well-equipped to deliver exceptional experiences.

What is the difference between Broadmoor Hotel vs Hotel Concierge?

AspectBroadmoor HotelHotel Concierge
CredentialsHigh school diploma, hospitality experienceHigh school diploma, customer service skills, sometimes certifications
Work EnvironmentLuxury hotel setting, hospitality industryLuxury hotel, customer service-focused environment
Employer & Industry UsageHospitality, luxury resortsHotels, resorts, hospitality industry
Common Search/ComparisonYesYes

The Broadmoor Hotel and Hotel Concierge roles both operate within the luxury hospitality industry, requiring customer service skills and experience in hotel settings. While the Broadmoor Hotel is a specific luxury resort, a Hotel Concierge is a job position found in various hotels, including the Broadmoor. Concierges focus on guest services, reservations, and local recommendations, whereas the Broadmoor Hotel encompasses a broader range of hospitality roles. Both roles are essential for delivering high-end guest experiences in luxury environments.

More about Broadmoor Hotel jobs

What states have the most Broadmoor Hotel jobs?

States with the most job openings for Broadmoor Hotel jobs include:

What job categories do people searching Broadmoor Hotel jobs look for?

The top searched job categories for Broadmoor Hotel jobs are:

Broadmoor Hotel jobs near you
Infographic showing various Broadmoor Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $63,308 per year, or $30.4 per hour.

Guest Services - Host/Hostess

The Broadmoor Hotel

Colorado Springs, CO • On-site

$16.50 - $19/hr

Full-time

Medical, Dental, Retirement

Posted 21 days ago

The Broadmoor rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Job Title: Guest Services - Host/Hostess
Job Pay Range: $16.50-$19.00 per hour inclusive of hourly pay rate + gratuity*
*$16.50-$19.00 per hour based on $16.50 per hour base wage + gratuity paid per shift; historically, this position averages gratuity earnings of $2.00-$3.00 per hour. Total gratuity will fluctuate per shift.
Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Guest Services team, you will be coordinating front of the hotel operations, working closely with Door staff, Bell staff, Key Control, Shuttle Drivers and other Departments to ensure excellent service. This role will also be available to answer guest questions and direct them to the correct location or person to take care of their needs.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.
What you will be doing:
Smile and welcome guests with a positive attitude that supports the philosophy of The Broadmoor Hotel.
    • Smile and welcome guests with a positive attitude that supports the philosophy of The BroAdmoor Hotel.
    • Keep consistent records of the activities taking place at the Guest Services desk.
    • Greet Guests checking-in, in the absence of a Bell Attendant
    • Direct Bell Attendant activities, including fronts, lasts, room moves etc.
    • Assist Bell staff in handling and storing luggage.
    • Answer guest questions accurately. Possess an ample knowledge of the Hotel and surroundings.
    • Answer phones using proper phone etiquette and promptly.
    • Assist Supervisors with varied tasks associated with the Department, including bag drops/pulls, transportation and deliveries
    • Coordinates deliveries to guest's rooms or other Departments when necessary.
    • Maintain a neat area and a well-stocked Bell Desk.
    • Make dining reservations for on property restaurants and provide directions as needed.
    • Proficient utilizing of the computer to find and use guest/Hotel information.
    • Attend daily pre-shift meetings.
    • Maintain confidentiality of any guest information.
    • Greet and assist guests as a Door Host/Hostess.
    • Check out with supervisor at end of shift.
    • Willingness to work in a fast-paced, team-oriented environment
    • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
    • Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:
  • High school diploma or General Education Degree (GED); or related experience and/or training. Equivalent combination of education and experience will be considered.
  • Ideal candidate will have previous experience with providing exceptional customer service
  • Valid Drivers License preferred
    • Any employee driving a Broadmoor vehicle must be 18 years or older
  • The employee is occasionally required to lift/pull/push up to 100 pounds.
  • Enthusiastic, friendly, and energetic team member who works well with others
  • Strong interpersonal communication skills

*Reasonable accommodations will be made for individuals with disabilities*
Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
  • Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
  • Career Development - We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.

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