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$19

$31

How much do broadband associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for broadband associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Broadband Associate vs Cable Technician?

AspectBroadband AssociateCable Technician
Required CredentialsHigh school diploma, technical training, certifications in networkingHigh school diploma, technical training, certifications in cable installation
Work EnvironmentOffice settings, customer sites, network facilitiesFieldwork, customer homes, commercial sites
Industry UsageTelecommunications, internet service providersCable TV, internet, telecommunications
Common Search/ComparisonYesYes

The Broadband Associate and Cable Technician roles share similar credentials and industry environments, often overlapping in telecommunications and internet service providers. While Broadband Associates focus on supporting network infrastructure and customer service, Cable Technicians primarily handle installation and repair of cable services. Both roles require technical skills and fieldwork, but their specific responsibilities differ based on the service type and work setting.

What are Broadband Associates?

Broadband Associates are professionals who assist customers with broadband internet services, including setup, troubleshooting, and ongoing support. They often work for internet service providers and help resolve connectivity issues, answer questions about service plans, and guide customers through installation or upgrades. Their role may also involve technical support, sales, and educating users on how to optimize their internet experience. Excellent communication and technical skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Broadband Associate, and why are they important?

To thrive as a Broadband Associate, you need a solid understanding of networking fundamentals, customer service, and troubleshooting, often supported by a high school diploma or relevant technical certification. Familiarity with broadband installation tools, customer management systems, and diagnostic software is typically required. Strong communication, problem-solving abilities, and patience help you excel in assisting customers and resolving technical issues. These skills and qualities are essential for ensuring reliable service delivery, high customer satisfaction, and efficient issue resolution in the broadband industry.

What are some common challenges faced by Broadband Associates, and how can they be addressed?

Broadband Associates often encounter challenges such as troubleshooting connectivity issues, managing multiple service requests simultaneously, and explaining technical concepts to customers with varying levels of understanding. To address these, it's helpful to develop strong problem-solving skills, stay up to date with the latest broadband technologies, and practice clear, patient communication. Many teams offer mentoring and regular training sessions to support associates in building these competencies and ensuring a smoother workflow.
What cities are hiring for Broadband Associate jobs? Cities with the most Broadband Associate job openings:
What are the most commonly searched types of Broadband jobs? The most popular types of Broadband jobs are:
What states have the most Broadband Associate jobs? States with the most job openings for Broadband Associate jobs include:
Infographic showing various Broadband Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.
Mobile Broadband Engineer (Site Surveys)

Mobile Broadband Engineer (Site Surveys)

ActioNet, Inc.

Cincinnati, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Description

ActioNet is seeking a Mobile Broadband Engineer to join our team in Multiple CONUS site. The Mobile Broadband Engineer, will assists in designs of mobile broadband/cellular-related services across BAN.

Understands requirements, follows standards for spectrum use, antennae placement, power requirements, back-haul connectivity. Ensures integrity and smooth operation of legacy and modernized communications networks, troubleshooting network problems and optimizing capacity. Installs and configures broadband systems and networks. Diagnoses and resolves technical issues related to broadband systems. Monitors and analyzes system performance. Performs regular maintenance on broadband systems to ensure longevity and optimal working condition. Coordinates with Network Engineers to optimize network capacity and performance. Tests new broadband technologies before they are rolled out. Documents installation, maintenance, and repair for future reference.

Ensures compliance with all relevant regulations and standards during design, installation, and maintenance of mobile broadband systems. Ensures compliance with safety procedures and standards. Has excellent problem-solving skills to resolve faults promptly and efficiently. 

Degree: Technical BA/BS degree;

Experience: 5 years with bachelor's degree;

Commensurate: High School diploma or associate degree plus a minimum of 7 years performing as a Broadband Engineer on large, complex networks;

Specific Skills: Proficient in MS Office Suite (Word, Excel, PowerPoint), MS Teams, and SharePoint; proficient in broadband system technologies; strong understanding of network protocol and infrastructure;

Certification(s): CCNA,JNCIA or equivalent; CompTIA Security+; 

Clearance: Active Secret


About ActioNet
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT solutions provider with 25+ years of stellar performance. Our expertise spans Agile Software Engineering, Cloud Solutions, Cybersecurity, and IT Managed Services.
With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 12 consecutive years (2014-2025).Why ActioNet?At ActioNet, our Passion for Quality is at the heart of everything we do:Commitment to Employees: A great place to work with ongoing investment in our people.
Commitment to Customers: Driving and sustaining service delivery excellence.Commitment to Community: Giving back and building a better world for future generations.
What's in It for You?
  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Time Off (PTO) & 11 Paid Holidays
  • Life and Disability Insurance
  • Education and Professional Training
  • Flexible Spending Accounts (FSA)
  • Employee Recognition and Referral Programs
  • Employee Assistance & Identity Theft Protection
ActioNet is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

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