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Brightstar Care Manager Jobs (NOW HIRING)

BrightStar Care

Registered Nurse Home care

Worcester, MA · On-site

$50 - $60/hr

Home Health or Private Duty Nursing Experience - Familiarity with BrightStar Care's business model is a plus As the Home Care Registered Nurse (RN), you will play a crucial role in managing the ...

BrightStar Care

Registered Nurse Home Care

Lowell, MA · On-site

Home Health or Private Duty Nursing Experience - Familiarity with BrightStar Care's business model is a plus As the Home Care Registered Nurse (RN), you will play a crucial role in managing the ...

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Brightstar Care Manager information

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$26K

$56.4K

$100.5K

How much do brightstar care manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for brightstar care manager in the United States is $56,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a Brightstar Care Manager?

A Brightstar Care Manager is a healthcare professional responsible for overseeing and coordinating individualized care plans for clients receiving services from Brightstar Care. They assess client needs, communicate with families and healthcare providers, and ensure quality and safety in the care delivered. Care Managers play a key role in supporting both clients and caregivers, helping to adjust care plans as needs change, and advocating for the best possible outcomes. Their goal is to make sure clients receive comprehensive, compassionate, and effective care tailored to their unique situations.

What is the difference between Brightstar Care Manager vs Home Health Coordinator?

AspectBrightstar Care ManagerHome Health Coordinator
CredentialsCPR certification, healthcare management experienceRN license or healthcare administration background
Work EnvironmentHome care agencies, community settingsHospitals, clinics, home health agencies
Employer & IndustryHome care providers, senior care servicesHospitals, outpatient care facilities
Primary FocusManaging home care staff and servicesCoordinating patient care plans at home

The Brightstar Care Manager primarily oversees home care staff and services within a home care agency, focusing on staff management and client satisfaction. In contrast, a Home Health Coordinator typically works within hospitals or clinics, coordinating patient care plans for home health services. Both roles require healthcare certifications and involve patient and staff interaction, but their work environments and specific responsibilities differ.

What are the key skills and qualifications needed to thrive as a Brightstar Care Manager, and why are they important?

To thrive as a Brightstar Care Manager, you need a background in healthcare management, knowledge of care coordination, and often a relevant degree such as nursing or healthcare administration. Familiarity with scheduling software, electronic health records (EHRs), and compliance management systems is typically required. Strong leadership, problem-solving abilities, and excellent interpersonal communication help distinguish top performers in this role. These skills ensure effective team management, regulatory compliance, and the delivery of high-quality care to clients.

What are some common challenges faced by a Brightstar Care Manager, and how can they be addressed?

Brightstar Care Managers often encounter challenges such as balancing the needs of multiple clients, coordinating care among a diverse team of healthcare professionals, and ensuring compliance with both company policies and healthcare regulations. Effective communication and strong organizational skills are essential to managing these responsibilities. Regular team meetings, leveraging scheduling software, and maintaining clear documentation can help Care Managers stay on top of their caseload and deliver high-quality care to clients.
What cities are hiring for Brightstar Care Manager jobs? Cities with the most Brightstar Care Manager job openings:
What are the most commonly searched types of Brightstar Care jobs? The most popular types of Brightstar Care jobs are:
What states have the most Brightstar Care Manager jobs? States with the most job openings for Brightstar Care Manager jobs include:
Brightstar Care Manager jobs near you
Customer/Client Care Manager ($25+ DOE)

Customer/Client Care Manager ($25+ DOE)

BrightStar Care

Eagle, AK • On-site

Full-time

Medical, PTO

Posted 8 days ago

Job description

Customer/Client Care Manager - Healthcare Scheduling & Client Services
BrightStar Care of Anchorage
Eagle River, AK
Full-Time | On-Site
If you're an experienced scheduler, office coordinator, staffing coordinator, healthcare administrator, or customer service professional who enjoys helping people and keeping things running smoothly, we'd love to meet you.
BrightStar Care of Anchorage is looking for a full-time Customer Care Manager to join our Eagle River office.
This position is at the center of our daily operations. You'll work closely with our caregivers, clients, families, and clinical team to schedule care, keep communication flowing, and help ensure every client receives the exceptional service BrightStar Care is known for.
Some days you'll be coordinating schedules. Other days you'll be welcoming a new client, supporting a caregiver, updating documentation, or helping coordinate schedule changes. Every day brings something a little different, and that's one of the things our team enjoys most about this role.
We're looking for someone who enjoys being part of a team, takes pride in their work, and is looking for a stable, full-time position where they can grow over time.
What We Offer
At BrightStar Care, we believe taking care of our employees is just as important as taking care of our clients.
Our benefits include:
  • Competitive pay based on experience
  • Medical benefits for full-time employees
  • PTO after 90 days
  • Weekly pay with direct deposit
  • Paid training and continuing education
  • Supportive leadership and RN oversight
  • Employee referral bonus
  • Opportunities for advancement. We promote from within!
  • Mobile scheduling and documentation tools
  • HomeCare Pulse Employer of Choice
  • Enterprise Champion for Quality - 8 YEARS RUNNING!
  • Joint Commission Accredited

Every BrightStar Care location is independently owned and operated.
What You'll Do
As our Customer Care Manager, you'll help keep our office running smoothly while supporting both our clients and caregivers.
Responsibilities include:
  • Coordinate caregiver schedules to ensure clients receive the care they need
  • Build positive working relationships with clients, families, and caregivers
  • Serve as one of the primary points of contact for client communication and customer service
  • Assist with new client intake, onboarding, and service coordination
  • Work closely with our Director of Nursing and office team
  • Help coordinate schedule changes and staffing needs throughout the day
  • Follow up with clients and caregivers to support quality care and customer satisfaction
  • Maintain accurate documentation and office records
  • Support a positive, collaborative office environment
You'll Probably Enjoy This Job If You...
  • Enjoy staying organized and keeping things on track
  • Like helping people and being part of a team
  • Communicate well and build positive relationships
  • Are comfortable juggling several tasks throughout the day
  • Stay calm and flexible when priorities change
  • Notice the little details
  • Enjoy learning new technology and systems
  • Take pride in following through on your commitments
  • Are looking for a stable, full-time position where you can build a long-term career
Qualifications
  • High school diploma or GED required
  • Two or more years of experience in healthcare, staffing, scheduling, customer service, office administration, or a related field preferred
  • Home care, healthcare, or medical office experience is strongly preferred
  • Strong computer skills, including Outlook, Word, and Excel
  • Excellent communication and customer service skills
  • Ability to manage multiple priorities in a busy office
  • CPR certification (or ability to obtain)
  • Valid driver's license and reliable transportation
Who We Are
At BrightStar Care, we're committed to providing A Higher Standard of Care - not only to our clients, but to one another.
Our team believes in treating people with kindness and respect, doing what we say we'll do, working together, and always looking for ways to improve. We work hard, support each other, celebrate successes, and genuinely enjoy being part of a team that makes a difference in the lives of others.
If that sounds like the kind of workplace you're looking for, we'd love to hear from you.
Apply Today
Join BrightStar Care of Anchorage and help us continue providing A Higher Standard of Care.
BrightStar Care of Anchorage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. Qualified applicants of all races, colors, religions, national origins, ages, sexes, sexual orientations, gender identities, veteran status, disabilities, and all other protected classes are encouraged to apply.
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About BrightStar Care

Sourced by ZipRecruiter

At BrightStar Care, we believe that caring is more than just a job- it's a way of life. That's why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one's unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.

Industry

Outpatient health care, health care and social assistance, fitness and sports centers and home health care services

Company size

10,000+ Employees

Headquarters location

Gurnee, IL, US

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