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Brightspeed

Fiber Service Technician-Mobile

Mebane, NC · On-site

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states ...

Brightspeed

Fiber Service Technician-Mobile

Mebane, NC · On-site

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states ...

Brightspeed

Fiber Service Technician-Mobile

Mebane, NC · On-site

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states ...

Brightspeed

Fiber Service Technician-Mobile

Mebane, NC · On-site

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states ...

Brightspeed

Fiber Service Technician-Mobile

Mebane, NC · On-site

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states ...

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How much do brightspeed jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for brightspeed in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Brightspeed?

A Brightspeed job typically refers to a position at Brightspeed, a telecommunications company that provides high-speed internet and communication services. Roles at Brightspeed can vary across departments such as customer support, engineering, sales, and network operations. Employees may be responsible for tasks like maintaining network infrastructure, assisting customers, or developing new technologies. The company focuses on expanding broadband access and enhancing service reliability in underserved areas. If you're interested in a career with Brightspeed, check their website for current job openings.

What are the key skills and qualifications needed to thrive in a Brightspeed position?

To thrive in a Brightspeed role—such as customer service representative or network technician at Brightspeed, a telecommunications company—you need a strong understanding of telecommunications systems, broadband services, and customer support practices, typically supported by industry experience or relevant certifications. Familiarity with CRM software, troubleshooting tools, and possibly certifications like CompTIA Network+ or Cisco CCNA may be advantageous depending on the specific position. Excellent communication, problem-solving abilities, and adaptability are essential soft skills that help in addressing diverse customer needs and working effectively in a fast-paced team environment. These skills and qualifications ensure efficient service delivery, high customer satisfaction, and ongoing operational success within the telecom sector.

What advancement opportunities are available for employees at Brightspeed?

Brightspeed values internal growth and often provides employees with clear pathways for career progression in both technical and customer-focused roles. Team members may advance to supervisory, management, or specialized technical positions as they gain experience and demonstrate strong performance. The company supports ongoing training, mentorship programs, and professional development to help employees expand their skills. Proactively taking on new responsibilities and participating in continuous learning can help accelerate your career growth within Brightspeed.

What cities are hiring for Brightspeed jobs?

Cities with the most Brightspeed job openings:

What states have the most Brightspeed jobs?

States with the most job openings for Brightspeed jobs include:

What job categories do people searching Brightspeed jobs look for?

The top searched job categories for Brightspeed jobs are:

Infographic showing various Brightspeed job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Fiber Service Technician-Mobile

Cincinnati, OH • On-site

Brightspeed
Telecommunications • 1 - 10 employees
Learn more about Brightspeedexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Brightspeed rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Company Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality...designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Fiber Service Technician-Mobile
Job Description
Brightspeed is looking for a Fiber Service Technician-Mobile to join our team! As a Fiber Service Technician-Mobile, you will primarily be performing fiber installation tasks related to connecting customers to our flagship fiber product. In this important role you will be required to travel into markets to assist in order completion, work varying shifts that include mandatory overtime, weekends, and holidays.
As a Fiber Service Technician-Mobile your responsibilities will include:
  • Mobility. Travel (in-state and out-of-state) is required for this position and will be frequent as we align our workforce with where the order volume is highest.
  • Installing fiber based high-speed internet for consumer customers.
  • Performing maintenance and repair on outside plant facilities where necessary to facilitate installation.
  • Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
  • Managing a weekly per diem in support of travel expenses
  • Observing all safety rules and regulations
  • Assisting other technical personnel in the performance of their duties when requested
  • Actively supporting sales and marketing related activities
  • Directing customer facing work and sales referrals

Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
  • Ability to travel
  • High School diploma or equivalent experience
  • Ability to distinguish colors on facilities
  • Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
  • Ability to successfully complete service tech boot camp training,
  • Basic computer skills including MS Office applications
  • Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
  • Ability to work aloft (e.g. ladder)
  • Ability to work outside in all weather conditions and at various hours of the day/night
  • A valid driver's license and satisfactory driving record
  • Positive and professional appearance and demeanor when communicating the company's products and services to our customers
  • Accountability/dependability (on time and on load when scheduled and serve on call as needed)
  • Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
  • Active Listening (ability to take input from customers, supervisors and co-workers to problem solve and improve skills)
  • Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
  • Active Learning (curious seeker of added information and actively works to improve skills and knowledge)

BONUS POINTS FOR:
  • Previous experience in travel type positions
  • Prior experience as a customer facing telecom operations technician
  • Basic electricity training/certification or documented equivalent work experience
  • ADSL installation/repair experience (self/full installs)
  • A+/Net + Certified Required Soft Skills

#LI-RW1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
  • Brightspeed's Privacy Notice for California Residents
  • Brightspeed's Privacy Notice

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