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Bridgestone Retail Operations Jobs in Michigan (NOW HIRING)

Bridgestone Americas, Inc

Store Manager

Allen Park, MI · On-site

$64K - $109K/yr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...

Bridgestone Americas, Inc.

$13.86 - $20.79/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...

Bridgestone Americas, Inc.

Store Manager

Grand Rapids, MI · On-site

$61.30 - $104.20/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...

Bridgestone Americas, Inc.

Store Manager

Allen Park, MI · On-site

$64K - $109K/yr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...

Bridgestone Americas

$19.25 - $28.93/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...

Bridgestone Americas, Inc.

Store Manager

Lansing, MI · On-site

$61K - $104K/yr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...

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Bridgestone Retail Operations information

What is Bridgestone Retail Operations?

Bridgestone Retail Operations (BSRO) is a subsidiary of Bridgestone Americas, responsible for operating one of the largest networks of company-owned automotive service centers in the United States. These centers, which include brands like Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus, and Wheel Works, provide a range of services such as tire sales, maintenance, and automotive repairs. BSRO focuses on delivering quality customer service and reliable products to help keep vehicles running smoothly and safely.

What are the key skills and qualifications needed to thrive in Bridgestone Retail Operations, and why are they important?

To thrive in Bridgestone Retail Operations, you need a strong background in retail management, automotive service knowledge, and customer service, often supported by experience or formal training in these areas. Familiarity with point-of-sale (POS) systems, inventory management software, and possibly ASE certification for technical roles is highly valuable. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for effectively leading teams and delivering exceptional customer experiences. These competencies ensure efficient store operations, high customer satisfaction, and the achievement of business goals in a competitive retail environment.

What are some common challenges faced by employees in Bridgestone Retail Operations, and how can they be addressed?

Employees in Bridgestone Retail Operations often encounter challenges such as balancing fast-paced customer service demands with technical automotive work and staying updated on new tire and vehicle technologies. Team members regularly collaborate with technicians, sales staff, and management to ensure smooth workflow and high-quality service. Open communication and ongoing training help address these challenges, enabling staff to deliver excellent customer experiences while keeping up with industry advancements. Embracing teamwork and taking advantage of Bridgestone’s professional development programs can help employees thrive and advance within the company.

What is the difference between Bridgestone Retail Operations vs Tire Technician?

AspectBridgestone Retail OperationsTire Technician
CredentialsHigh school diploma, retail/customer service experienceHigh school diploma, ASE certification preferred
Work EnvironmentRetail store, customer-facingGarage or service bay, hands-on
Employer & IndustryBridgestone retail stores, tire and auto service industryAuto repair shops, tire service providers

Bridgestone Retail Operations roles focus on retail management, customer service, and sales, while Tire Technicians primarily perform tire installation, repairs, and maintenance. Both roles require knowledge of tires and automotive services but differ in responsibilities and work environment.

What are popular job titles related to Bridgestone Retail Operations jobs in Michigan?

For Bridgestone Retail Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Bridgestone Retail Operations jobs in Michigan look for?

The top searched job categories for Bridgestone Retail Operations jobs in Michigan are:

What cities in Michigan are hiring for Bridgestone Retail Operations jobs?

Cities in Michigan with the most Bridgestone Retail Operations job openings:

Bridgestone Retail Operations jobs near you
Infographic showing various Bridgestone Retail Operations job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Sales and Service Technician

Bridgestone Americas, Inc.

Novi, MI • On-site

$18.40 - $27.49/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Bridgestone Americas rating

7.3

Company rating: 7.3 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

323rd of 545 rated manufacturers

Job description

Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Job Category
Retail
Position Summary
The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.
Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.Pay Range: $18.40 - $27.49
Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.
Responsibilities
Hybrid Role
  • Customer service, sales, customer issue resolution- 75%.
  • Basic vehicle service tasks, oil, tires, fluids- 25%.
  • Store operations, opening/closing, inventory, displays- as needed basis.

Growth and career development role
  • May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
  • Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications
  • High School Diploma or equivalent.
  • Valid automobile driver's license.
  • Customer service and career growth mindset.
  • Ability to learn and perform basic vehicle service tasks.
  • Ability to learn and operate store systems.

PREFERRED QUALIFICATIONS
  • 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
  • Previous consumer retail sales experience.
  • Previous automotive experience a plus.
  • Previous management/supervisory experience a plus.

OUR CREW KNOWS BENEFITS
  • Medical, Dental and Vision - Starting day 1 for all our teammates
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU
  • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
  • Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • An effective and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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