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Branch Operations Officer Jobs (NOW HIRING)

Preferred Bank

Assistant Ops Officer

Los Angeles, CA · On-site

$45K - $63K/yr

This position is responsible for supporting the Operations Officer for the performance of the branch operations staff and will act as the back-up to the Operations Officer when said position is away ...

Preferred Bank

Assistant Ops Officer

Tarzana, CA · On-site

$50K - $68K/yr

This position is responsible for supporting the Operations Officer for the performance of the branch operations staff and will act as the back-up to the Operations Officer when said position is away ...

cathaybank

Regional Operations Officer

Bellevue, WA · On-site

$26.44 - $31.25/hr

May assist in preparing reports for branch pre and post audit reviews. Provide training and ... Previous experience as an Operations Officer/Customer Service Manager preferred. Good understanding ...

cathaybank

Regional Operations Officer

Bellevue, WA · On-site

$26.44 - $31.25/hr

May assist in preparing reports for branch pre and post audit reviews. Provide training and ... Previous experience as an Operations Officer/Customer Service Manager preferred. Good understanding ...

cathaybank

Regional Operations Officer

Irvine, CA · On-site

$25 - $28.85/hr

May assist in preparing reports for branch pre and post audit reviews. Provide training and ... Previous experience as an Operations Officer/Customer Service Manager preferred. Good understanding ...

cathaybank

Regional Operations Officer

Irvine, CA · On-site

$25 - $28.85/hr

May assist in preparing reports for branch pre and post audit reviews. Provide training and ... Previous experience as an Operations Officer/Customer Service Manager preferred. Good understanding ...

DR Horton

Branch Operations Manager

Austin, TX · On-site

Support Loan Officers in non-captive production. * Pipeline Management: The Loan Operating System (LOS) makes available to Branch Operations Managers several reports that are extremely helpful in ...

DR Horton

Branch Operations Manager

Englewood, CO · On-site

Support Loan Officers in non-captive production. * Pipeline Management: The Loan Operating System (LOS) makes available to Branch Operations Managers several reports that are extremely helpful in ...

DHI Mortgage

Branch Operations Manager

Austin, TX

Support Loan Officers in non-captive production. * Pipeline Management: The Loan Operating System (LOS) makes available to Branch Operations Managers several reports that are extremely helpful in ...

DHI Mortgage

Branch Operations Manager

Englewood, CO · On-site

Support Loan Officers in non-captive production. * Pipeline Management: The Loan Operating System (LOS) makes available to Branch Operations Managers several reports that are extremely helpful in ...

Hope Bank

Deposit Operations Officer

Honolulu, HI

$23 - $27/hr

The Deposit Operations Officer is responsible for managing the day-to-day operations of a bank ... Branch operations exception/out of spec activity review, includes but not limited to Reg D ...

Cathay Bank

Regional Operations Officer

Bellevue, WA · On-site

$26.44 - $31.25/hr

May assist in preparing reports for branch pre and post audit reviews. Provide training and ... Previous experience as an Operations Officer/Customer Service Manager preferred. Good understanding ...

Cathay Bank

Regional Operations Officer

Irvine, CA · On-site

$25 - $28.85/hr

May assist in preparing reports for branch pre and post audit reviews. Provide training and ... Previous experience as an Operations Officer/Customer Service Manager preferred. Good understanding ...

Bank of Hope

Deposit Operations Officer

Honolulu, HI · On-site

$23 - $27/hr

The Deposit Operations Officer is responsible for managing the day-to-day operations of a bank ... Branch operations exception/out of spec activity review, includes but not limited to Reg D ...

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Branch Operations Officer information

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$31.5K

$77.3K

$136.5K

How much do branch operations officer jobs pay per year?

As of Jun 19, 2026, the average yearly pay for branch operations officer in the United States is $77,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What are Branch Operations Officers?

Branch Operations Officers are professionals responsible for overseeing the daily administrative and operational functions of a bank branch or financial institution. Their duties typically include managing staff, ensuring compliance with banking regulations, optimizing workflow, and addressing customer concerns. They play a key role in maintaining efficient branch operations, implementing policies, and supporting the branch manager in achieving business goals. Branch Operations Officers also handle cash management, audit procedures, and may assist in risk assessment and reporting.

What is a branch manager's salary?

A branch manager's salary varies depending on the industry, location, and experience, but typically ranges from $50,000 to $120,000 annually. In banking and financial services, for example, salaries often include bonuses and benefits, and strong leadership and customer service skills are important for success.

What is the lowest position at a bank?

The lowest position at a bank often is a bank teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles typically require minimal experience and serve as a starting point for career advancement within banking operations.

Is operations a high paying job?

The salary for a Branch Operations Officer varies depending on the industry, location, and level of experience. Generally, it offers a competitive salary with opportunities for bonuses and benefits, especially in larger organizations or financial institutions. Advancement and additional certifications can also influence earning potential.

What are the key skills and qualifications needed to thrive as a Branch Operations Officer, and why are they important?

To thrive as a Branch Operations Officer, you need a solid background in banking operations, regulatory compliance, and financial management, usually supported by a degree in finance, business, or a related field. Familiarity with core banking systems, transaction processing platforms, and risk management tools is essential. Strong attention to detail, leadership, and excellent problem-solving and communication skills help you effectively oversee branch procedures and staff. These skills and qualities are vital to ensure operational efficiency, minimize risks, and maintain customer satisfaction within a branch environment.

What are some common challenges faced by a Branch Operations Officer, and how can they effectively address them?

Branch Operations Officers often encounter challenges such as managing high transaction volumes, ensuring strict compliance with regulations, and balancing customer service with operational efficiency. To address these, it's important to stay organized, foster clear communication with team members, and remain up-to-date on regulatory changes. Building strong relationships with both frontline staff and management helps to quickly resolve issues and maintain smooth branch operations. Proactively identifying process improvements can also enhance productivity and minimize errors.

What is the difference between Branch Operations Officer vs Branch Manager?

AspectBranch Operations OfficerBranch Manager
Primary RoleSupports daily branch operations, ensures compliance, and assists in process improvements.Leads the branch, manages staff, and drives sales and customer service goals.
Required CredentialsTypically requires banking certifications or relevant experience; educational background varies.Often requires managerial experience and relevant banking certifications.
Work EnvironmentOffice setting within a bank branch, focusing on operational tasks.Office environment with leadership responsibilities and direct customer interaction.
Employer & Industry UsageCommonly used in banking and financial institutions for operational support roles.Used across banking sectors for leadership and management roles.

The main difference is that a Branch Operations Officer focuses on supporting and maintaining branch operations, while a Branch Manager oversees the entire branch, including staff management and sales. Both roles require banking knowledge, but the Branch Manager has more leadership responsibilities.

What's the highest paid position at a bank?

The highest paid positions at a bank are typically executive roles such as Chief Executive Officer (CEO) or Chief Financial Officer (CFO), which can earn multi-million dollar salaries including bonuses and stock options. These roles require extensive experience, leadership skills, and often advanced degrees like an MBA or CFA certification.
What states have the most Branch Operations Officer jobs? States with the most job openings for Branch Operations Officer jobs include:
Branch Operations Officer jobs near you

Branch Operations Specialist

FIRST NATIONAL BANK OF SCOTIA

Scotia, NY • On-site

$21/hr

Other

Posted 6 days ago

Job description

Description

The position of Branch Operations Specialist is responsible for assisting and supporting the Branch Operations Officer.

This position is also responsible for managing the branch during the absence of the Branch Officer while focusing on customer retention and developing new relationships.

Requirements

  • To provide an exceptional service experience, every time!
  • Must have excellent communication and telephone skills.
  • Provide positive leadership, training and supervision to personnel within the assigned branch.
  • Ensure service standards are met within assigned branch and the bank.
  • Ensure compliance with Bank policies and procedures.
  • Protect the interest of the Bank and minimize loss through adherence to security measures and other policies and procedures.
  • Inspect interior and exterior of branch daily to ensure a safe and well-maintained facility.
  • Coach and train branch personnel to achieve incentive goals and increase referral activity.
  • Assist in attaining established bank and branch goals through active participation in incentive and referral programs.
  • Coach employees in assigned region regularly to achieve goals.
  • During the absence of the Branch Officer, perform direct supervisory duties of branch staff.
  • Perform all duties within the branch as needed.
  • Provide input and assist the Branch Officer in preparation of employee performance appraisals.
  • Prepare loan packages for Branch Officer, Regional Manager or Loan Committee review and close loans upon approval.
  • Prepare and conduct, or delegate branch weekly sales meetings.
  • Review and approve employee incentive forms quarterly.
  • Assist the Branch Officer in preparation of quarterly branch narrative.
  • Attend meetings as required.
  • Perform Notary Public duties, as licensed.
  • Represents the Bank in community and civic functions.
  • In instances where no bank officers are present, authorize transactions and sign cashier's checks in excess of normal dollar limits.
  • Perform proper branch opening and closing procedures. Respond to alarms as needed.
  • Assist other branches in assigned region as needed.
  • This is a full time position performed in a regular office environment, Monday through Saturday, Retail Branch Banking hours. Travel is required.
  • Other duties as assigned: Duties, responsibilities and activities may change at any time with or without notice, deemed necessary by Management.

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