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Branch Operations Officer Jobs (NOW HIRING)

Hope Bank

Deposit Operations Officer

Honolulu, HI

$23 - $27/hr

The Deposit Operations Officer is responsible for managing the day-to-day operations of a bank ... Branch operations exception/out of spec activity review, includes but not limited to Reg D ...

Ocean Bank

VP; Branch Manager

Miami Lakes, FL

The VP; Branch Manager in the Miami Lakes Branch is responsible for managing the operations of the branch with the assistance of an Operations Officer, overseeing the lending and deposit gatherings ...

Crane 1

Branch Operations Manager

Detroit, MI · On-site

$80K - $95K/yr

Provides leadership in a safe work environment by functioning as the branch safety officer ... Branch Operations Manager Requirements * KNOWLEDGE: A minimum of (5) years of proven experience or ...

Ocean Bank

VP; Branch Manager

Boca Raton, FL

The VP; Branch Manager in the Boca Branch is responsible for managing the operations of the branch with the assistance of an Operations Officer, overseeing the lending and deposit gatherings for the ...

Bank of Hope

Deposit Operations Officer

Honolulu, HI · On-site

$23 - $27/hr

The Deposit Operations Officer is responsible for managing the day-to-day operations of a bank ... Branch operations exception/out of spec activity review, includes but not limited to Reg D ...

Crane 1 Services

Be Seen First

Branch Operations Manager

Detroit, MI · On-site

$80K - $95K/yr

Provides leadership in a safe work environment by functioning as the branch safety officer ... Branch Operations Manager Requirements KNOWLEDGE: A minimum of (5) years of proven experience or ...

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Branch Operations Officer information

See salary details

$31.5K

$77.3K

$136.5K

How much do branch operations officer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for branch operations officer in the United States is $77,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a branch operations officer?

Branch Operations Officers are professionals responsible for overseeing the daily administrative and operational functions of a bank branch or financial institution. Their duties typically include managing staff, ensuring compliance with banking regulations, optimizing workflow, and addressing customer concerns. They play a key role in maintaining efficient branch operations, implementing policies, and supporting the branch manager in achieving business goals. Branch Operations Officers also handle cash management, audit procedures, and may assist in risk assessment and reporting.

What are the key skills and qualifications needed to thrive as a branch operations officer?

To thrive as a Branch Operations Officer, you need a solid background in banking operations, regulatory compliance, and financial management, usually supported by a degree in finance, business, or a related field. Familiarity with core banking systems, transaction processing platforms, and risk management tools is essential. Strong attention to detail, leadership, and excellent problem-solving and communication skills help you effectively oversee branch procedures and staff. These skills and qualities are vital to ensure operational efficiency, minimize risks, and maintain customer satisfaction within a branch environment.

What are some common challenges faced by a branch operations officer, and how can they effectively address them?

Branch Operations Officers often encounter challenges such as managing high transaction volumes, ensuring strict compliance with regulations, and balancing customer service with operational efficiency. To address these, it's important to stay organized, foster clear communication with team members, and remain up-to-date on regulatory changes. Building strong relationships with both frontline staff and management helps to quickly resolve issues and maintain smooth branch operations. Proactively identifying process improvements can also enhance productivity and minimize errors.

What is the difference between Branch Operations Officer vs Branch Manager?

AspectBranch Operations OfficerBranch Manager
Primary RoleSupports daily branch operations, ensures compliance, and assists in process improvements.Leads the branch, manages staff, and drives sales and customer service goals.
Required CredentialsTypically requires banking certifications or relevant experience; educational background varies.Often requires managerial experience and relevant banking certifications.
Work EnvironmentOffice setting within a bank branch, focusing on operational tasks.Office environment with leadership responsibilities and direct customer interaction.
Employer & Industry UsageCommonly used in banking and financial institutions for operational support roles.Used across banking sectors for leadership and management roles.

The main difference is that a Branch Operations Officer focuses on supporting and maintaining branch operations, while a Branch Manager oversees the entire branch, including staff management and sales. Both roles require banking knowledge, but the Branch Manager has more leadership responsibilities.

Is operations a high paying job?

The salary for a Branch Operations Officer varies depending on the industry, location, and experience level. Generally, it offers a competitive salary with opportunities for bonuses and career advancement, especially in financial institutions or large organizations. However, it is not typically considered among the highest-paying roles in the job market.

What states have the most Branch Operations Officer jobs?

States with the most job openings for Branch Operations Officer jobs include:

What are popular job titles related to Branch Operations Officer jobs?

For Branch Operations Officer jobs, the most frequently searched job titles are:

Branch Operations Officer jobs near you
Infographic showing various Branch Operations Officer job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,254 per year, or $37.1 per hour.

Deposit Operations Officer

Honolulu, HI

Hope Bank
Commercial Banking • 201 - 500 employees
Learn more about Hope Bankexternal

$23 - $27/hr

Full-time

Re-posted 4 days ago

Bank Of Hope rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

The Deposit Operations Officer is responsible for managing the day-to-day operations of a bank's deposit accounts, ensuring the accuracy and efficiency of transactions, maintaining compliance with banking regulations, and providing support to retail and commercial banking staff regarding deposit products and services, all while overseeing the overall smooth functioning of the deposit operations department

  • Administrative/HR duties for self, i.e. complete assigned training, update/maintain HR required recordkeeping.
  • Administrative/HR duties for junior staff, i.e. training, counseling, mentoring as needed for junior staff, report any team staffing issues as needed to supervisory/management level, manage team morale, etc.
  • Prepare daily reconciliation of general ledger and affected accounts.
  • Prepare any required management reporting as assigned.
  • Manage job assignments and work schedules of assigned duties.
  • Stay aware of indicators/red flags, which may necessitate reporting to BSA/FCC Dept.
  • Communicate any issues encountered, operational or regulatory, to supervising management for providing status information and coordination of resolution.
  • Comply with Bank’s operational and security procedures/policies and regulatory requirements are adhered to the performance of assigned duties.
  • Interact with others in a professional, clear manner to communicate key points. May include, but not limited to, other management, consultants, auditors, examiners, vendors. 
  • Deposit Support:
    • Escheat – Inactive & Dormant
    • Regulation O
    • Cash management, Fedline, Cashier’s Checks
    • Reconciliation/Certification of Deposit Operations controlled/own accounts
    • IOLTA, Bankruptcy Accounts
    • W-8BEN, W-9 corrections (B notices), Back-up withholding reporting/filing
    • Address Change – verification/notification
  • Operations Support/Payment/EFT
    • Canadian Check Collection
    • Fraudulent/Error/Unauthorized Transactions Claims – Collections
    • Reg E Claims Resolution
    • Debit Card maintenance, including network notification of compromise
    • ATM & Mobile deposit monitoring; reject, acceptance & hold decisioning
    • Suspect check system monitoring; ownership of filtering/criteria/spec setting for monitoring system; and decision of pay or return on suspect
    • Exception item processing
    • Support C&I: monitoring/reviewing of RDC of C&I client accounts
  • Deposit Servicing
    • Branch GL certification review
    • Branch operations exception/out of spec activity review, includes but not limited to Reg D, Chargebacks, Branch Cash Limits, etc.
    • Administer IRA accounts
    • Verification of Deposits
    • Returned Mail Handling
    • Support Treasury for Brokered/Institution Deposit Account Onboarding and Processing of CDARS & ICS accounts onboarding on vendor system
  • Deposit Operations Support Advisors
    • Call Center for primarily branch (Retail Banking), but also for all business units, on questions related to policies, procedures, and regulations
    • Support for Retail Strategy in development of new products and services and strategy by acting as coordinator between IT and Legal
      1. Spec/work requests and testing for: creation and changes and deletions to Core, BPM, and Beni
      2. Coordination with Compliance
    • Communication of changes with affected stakeholders
    • Executive management reporting
    • Support Deposit Services, QA teams
    • ChexSystem audit coordination

The salary range for this full-time position is $23 Hourly - $27 Hourly + bonus + benefits

Salary ranges are determined based on qualifications, level, and location

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

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