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Branch Operations Manager Jobs in Shawnee, OK (NOW HIRING)

Rain For Rent

Branch Manager

Oklahoma City, OK · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Branch Manager - Responsible for the administration and efficient daily operation of the branch office, including safety, sales, rentals, operations, customer service, and staff development in ...

Rain for Rent

Branch Manager

Oklahoma City, OK · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Branch Manager - Responsible for the administration and efficient daily operation of the branch office, including safety, sales, rentals, operations, customer service, and staff development in ...

Addison Group

Banking Branch Manager

Oklahoma City, OK · On-site

$55K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead and manage daily branch operations to ensure efficient workflows and exceptional customer service. * Develop strong customer relationships and identify opportunities to recommend banking ...

FIRST ENTERPRISE BANK

BRANCH MANAGER

Oklahoma City, OK · On-site

South Branch Position Summary The Branch Manager is responsible for leading all aspects of branch performance, including team development, customer experience, operational excellence, and business ...

IBC Bank

Branch Manager

Oklahoma City, OK

... branch operations and processes while providing superior customer service incorporating the IBC ... Manage branch staff and establish expectations for individual and staff performance. * Plan and ...

DNOW L.P.

Operations Manager

Oklahoma City, OK

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

May supervise/direct branch employees and ensures daily duties are carried out. * Assists in the processing of orders and expediting open orders. * Manages and supports all facets of operations to ...

IBC Bank

Branch Manager

Midwest City, OK

... branch operations and processes while providing superior customer service incorporating the IBC ... Manage branch staff and establish expectations for individual and staff performance. * Plan and ...

DistributionNOW

Operations Manager

Oklahoma City, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

May supervise/direct branch employees and ensures daily duties are carried out. * Assists in the processing of orders and expediting open orders. * Manages and supports all facets of operations to ...

Regional Finance

Assistant Branch Manager

Norman, OK · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

... Branch Manager Comprehensive Benefits - Medical, dental, vision, and 401(k) Duties and ... operations Support team performance through additional responsibilities as needed Minimum ...

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All JobsBranch Operations JobsBranch Operations Manager JobsBranch Operations Manager Jobs in Shawnee, OK

Branch Operations Manager information

See Shawnee, OK salary details

$34.4K

$63.3K

$100.7K

How much do branch operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for branch operations manager in Shawnee, OK is $63,309.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $76,400.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.

What job categories do people searching Branch Operations Manager jobs in Shawnee, OK look for?

The top searched job categories for Branch Operations Manager jobs in Shawnee, OK are:

What cities near Shawnee, OK are hiring for Branch Operations Manager jobs?

Cities near Shawnee, OK with the most Branch Operations Manager job openings:

Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Shawnee, OK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $63,309 per year, or $30.4 per hour.

Client Experience & Branch Operations Manager (Bilingual English/Spanish)

Farmers Insurance - Jonathan Quinonez

Norman, OK • On-site

$15 - $25/hr

Full-time

PTO

Posted 12 days ago

Job description

At Quiñónez Agencies, we believe insurance is about people—not policies.


We're looking for a bilingual (English/Spanish) Client Experience Branch Operations Manager who is passionate about serving others and creating an exceptional client experience. This role combines hospitality, office management, customer service, quality control, and relationship building.


You'll be responsible for ensuring every client feels welcomed, cared for, and confident that they chose the right agency. You'll also help keep our office organized, maintain accurate policy documentation, support renewals, and help protect the agency through strong quality control processes.


If you enjoy helping people, thrive in an organized environment, pay close attention to detail, and want to grow with a fast-paced agency, we'd love to meet you.

Responsibilities

• Deliver a five-star client experience with every interaction.

• Welcome and onboard all new clients.

• Answer incoming phone calls and greet walk-in clients professionally.

• Assist clients with billing questions, policy changes, claims guidance, and general service requests.

• Coordinate proactive renewal reviews and client follow-up.

• Perform quality control reviews on new business and policy changes to help minimize Errors Omissions (EO).

• Maintain accurate client records and documentation within the agency management system.

• Schedule appointments and support agency producers.

• Process certificates, ID cards, policy documents, and other insurance requests.

• Request client reviews and referrals while helping strengthen long-term relationships.

• Maintain a clean, organized, and professional office environment.

• Assist with administrative and branch office operations as needed.

Requirements

Required Qualifications:

• Fluent in both English and Spanish (spoken and written).

• Excellent verbal and written communication skills.

• Outstanding customer service and relationship-building abilities.

• Highly organized with exceptional attention to detail.

• Strong time management and multitasking skills.

• Professional phone etiquette and interpersonal skills.

• Proficient with Microsoft Office, Google Workspace, and computer systems.

• Ability to learn insurance software and agency management systems.

• Positive attitude with a strong work ethic.

• Reliable, dependable, and punctual.

• High level of integrity and professionalism.

• Ability to maintain confidentiality.

• Comfortable working in a fast-paced environment.


Preferred Qualifications:

• Property Casualty insurance license (or willingness to obtain).

• Previous insurance, banking, hospitality, healthcare, financial services, or customer service experience.

• Experience with CRM or agency management software.

• Quality control or administrative experience.


Ideal Traits:

• Servant leader mindset.

• Hospitality-driven personality.

• Takes ownership and solves problems.

• Naturally organized and detail-oriented.

• Calm under pressure.

• Coachable and eager to learn.

• Team player with a positive attitude.

• Loves helping people.

• Strong follow-through and accountability.

• Committed to delivering a world-class client experience.

Benefits
Employee Discounts###Career Growth Opportunities###Paid Holidays###Paid Time Off (PTO)###Flexible Schedule###