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Branch Operations Manager Jobs in Middlebury, IN

Directs all aspects of daily branch operations. Provides back up to Personal Banker Supervisor and ... Implement risk management strategies and maintains branch security and emergency procedures.

Directs all aspects of daily branch operations. Provides back up to Personal Banker Supervisor and ... Implement risk management strategies and maintains branch security and emergency procedures.

Responsible for overseeing office operations, ensuring team accountability to policies and ... College graduate or experience in a managerial role, preferably as a branch manager in a financial ...

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Branch Operations Manager information

See Middlebury, IN salary details

$35K

$64.3K

$102.2K

How much do branch operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for branch operations manager in Middlebury, IN is $64,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.

What are popular job titles related to Branch Operations Manager jobs in Middlebury, IN?

For Branch Operations Manager jobs in Middlebury, IN, the most frequently searched job titles are:

What cities near Middlebury, IN are hiring for Branch Operations Manager jobs?

Cities near Middlebury, IN with the most Branch Operations Manager job openings:

Infographic showing various Branch Operations Manager job openings in Middlebury, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $64,254 per year, or $30.9 per hour.

Branch Manager - Main Office (Headquarters Location)

First State Bank

Middlebury, IN • On-site

Full-time

Re-posted 14 days ago


Job description

A Key Leadership Role at the Heart of Our Bank


At First State Bank, we believe banking is built on relationships, trust, and community. Our Main Office location-housed within our corporate headquarters-is the center of it all, serving as a hub for customers, employees, and leadership alike.


We are seeking an experienced, people-focused Branch Operations Manager to lead this flagship location. This is more than a branch leadership role-it is a high-impact position responsible for supporting a broad and diverse customer base, shaping the daily customer experience, and setting the tone for operational excellence across our organization.


Why This Role Matters

Our Main Office serves a uniquely diverse mix of customers, including:

  • Local families and businesses
  • Business owners, professionals, and corporate executives


Success in this role requires adaptability, respect for different backgrounds and perspectives, and a genuine commitment to meeting customers where they are.


What You'll Do

Lead a High-Profile Team

  • Inspire and develop a team that represents the best of our bank
  • Foster a culture of service, accountability, and collaboration
  • Serve as a role model within a highly visible headquarters environment


Deliver Exceptional, Inclusive Customer Experiences

  • Ensure every customer interaction is welcoming, respectful, and responsive
  • Support a wide range of customer needs with professionalism and care
  • Act as the escalation point for complex service situations


Support Relationship Growth-As a Team

  • Collaborate closely with commercial lenders, treasury specialists, and other partners
  • Participate in joint customer and prospect meetings to strengthen relationships


Oversee Complex, High-Volume Operations

  • Manage daily branch operations in a fast-paced, high-visibility environment
  • Ensure strict adherence to compliance, security, and operational standards
  • Maintain audit readiness and strong internal controls


Drive Efficiency & Innovation

  • Promote digital banking tools that meet customers' varying preferences
  • Ensure staff are confident, capable, and adaptable in evolving systems and processes


What You Bring

  • 3+ years of retail banking or branch operations leadership experience
  • Proven ability to lead in a complex, high-traffic environment
  • Strong understanding of banking regulations and operational controls
  • Exceptional interpersonal and communication skills across diverse groups
  • Cultural awareness and a customer-first mindset
  • A collaborative approach to relationship-building with employees and customers


Why You'll Love This Opportunity

  • A high-impact leadership role at our headquarters location
  • The opportunity to work with a diverse and dynamic customer base
  • A strong, team-oriented culture rooted in community values
  • Meaningful opportunities for leadership visibility and career growth



Join Us

If you're looking for a role where your leadership truly matters-where every day brings new opportunities to serve, lead, and make a difference-we'd love to connect with you.



Apply today and help shape the experience at the heart of our bank.



Equal Opportunity Employer

First State Bank is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and customers.