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Branch Operations Manager Jobs in Manchester, CT

Job Summary The Branch Manager is responsible for leading all aspects of branch operations to ensure efficiency, profitability, and compliance with company policies. This role focuses on driving ...

New

Operations Manager

Hartford, CT · On-site

$75K - $85K/yr

Oversee branch production operations, ensuring efficiency and profitability * Manage daily operations, scheduling, training, and developing Technicians and Crew Chiefs * Ensure customer satisfaction ...

The Branch Manager oversees the day-to-day operations of the branch, ensuring quality customer experiences, while delivering results that align with Liberty Bank's business objectives. This position ...

The Branch Manager oversees the day-to-day operations of the branch, ensuring quality customer experiences, while delivering results that align with Liberty Bank's business objectives. This position ...

You will balance growth objectives with strong operational risk management to protect customers, employees, and the company. Your onboarding starts with participation in the Branch Manager Readiness ...

You will balance growth objectives with strong operational risk management to protect customers, employees, and the company. Your onboarding starts with participation in the Branch Manager Readiness ...

Showing results 21-40

Branch Operations Manager information

See Manchester, CT salary details

$39.4K

$72.4K

$115.1K

How much do branch operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for branch operations manager in Manchester, CT is $72,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $87,400.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.

What cities near Manchester, CT are hiring for Branch Operations Manager jobs?

Cities near Manchester, CT with the most Branch Operations Manager job openings:

Infographic showing various Branch Operations Manager job openings in Manchester, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $72,390 per year, or $34.8 per hour.

Branch Manager

Marcone

Plantsville, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Marcone rating

7.3

Company rating: 7.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

209th of 416 rated retail wholesalers


Job description

About mSupply TM
mSupply is a North American distributor of OEM repair parts and equipment serving the appliance, HVAC and plumbing industries. Headquartered in St. Louis, the company combines industry expertise with a broad product selection and a national distribution network.
With 2,000 employees across the United States and Canada, mSupply delivers speed and reliability at scale, with a vast product inventory and same-day shipping. Its family of brands is focused on making sure customers always get the Right Products. Right Now.™ For more information, visit mSupply.com.
About SASCO/CASCO
System Aire Supply and Control Aire Supply (SASCO/CASCO) are wholesale HVAC/R distributors that have been serving New England for more than 40 years. Based in Connecticut and Massachusetts, the companies offer a broad inventory of service parts, including Heil products, with a focus on bringing their customers the products they need quickly and consistently. For more information, visit sascocasco.com.
Job Summary
The Branch Manager is responsible for leading all aspects of branch operations to ensure efficiency, profitability, and compliance with company policies. This role focuses on driving sales performance, delivering outstanding customer service, managing inventory and merchandising, and overseeing product receiving and delivery processes. The Branch Manager ensures a safe, organized, and well-maintained facility while fostering a culture of trust, service, and accountability. Key responsibilities include staff supervision and development, schedule management, conflict resolution, financial reporting, inter-branch coordination, and maintaining effective visual merchandising to support overall business objectives.
Job Duties & Responsibilities
  • Delivers prompt, professional customer service and resolves issues effectively across multiple communication channels.
  • Builds and sustains strong relationships with customers, vendors, and internal teams through collaborative problem-solving.
  • Supervises branch staff, managing schedules, payroll, and ensuring timecard accuracy for operational efficiency.
  • Conducts performance evaluations, coaching, and disciplinary actions in collaboration with HR.
  • Fosters a positive work environment through effective communication and consistent leadership.
  • Oversee branch safety, cleanliness, and maintenance of facilities, vehicles, and equipment.
  • Manages timely branch openings/closings and responds to after-hours alarms.
  • Conducts routine inspections to ensure operational and safety compliance.
  • Monitors inventory impact of large orders and recommend new product additions.
  • Trains staff on product knowledge and information access.
  • Ensures timely stocking of incoming inventory.
  • Maintains accurate inventory records, labeling, and daily count reporting.
  • Processes damaged and warranty items promptly and efficiently.
  • Enforces safety policies and promptly addresses hazards to ensure a secure environment.
  • Leads safety initiatives, including daily walkthroughs, weekly meetings, and inspections.
  • Promotes a proactive safety culture and meets established safety goals.
  • Conducts incident investigations and ensures timely, accurate reporting and documentation.
  • Adheres to company procedures for cash handling and credit authorizations.
  • Addresses branch issues and reports on key initiatives.
  • Oversees training for new hires and ongoing staff development.
  • Manages training area and coordinates sessions with stakeholders.
  • Supports branch-wide knowledge and skill growth.
  • Monitors account performance and drives branch sales to meet targets.
  • Analyzes sales data to identify trends and growth opportunities for customers, products, and categories.
  • Maintains alertness and adheres to all safety-sensitive job requirements.
  • Proficient in company systems for data entry, communication, and operational tasks.
  • Performs additional duties as assigned, with flexibility to adapt to evolving business needs.

Qualifications
  • 6+ years in logistics/distribution, including 3+ years in a supervisory role
  • Knowledge of ISO, LEAN, and Six Sigma practices
  • Proficiency in Microsoft Office and standard office technology
  • Physical Demands & Work Environment
  • Full-time role (40-50 hours/week) requires regular physical activity and equipment operation.
  • Involves frequent lifting (25-50 lbs., occasionally up to 100 lbs.) and pushing/pulling up to 300 lbs.
  • Requires use of forklifts and material handling equipment, along with frequent bending, climbing, and reaching.
  • Demands sustained physical movement and visual acuity for safe and effective task execution.

What We Offer:
  • We prioritize your well-being from day one with a comprehensive benefits package that includes:
  • Medical, dental, vision, and prescription coverage effective immediately
  • 401(k) plan with company contributions
  • Life insurance and short- and long-term disability coverage
  • HSA/FSA options and an Employee Assistance Program (EAP)
  • Paid time off, including vacation, holidays, and personal days
  • Weekly pay, employee discounts, and more

Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.
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