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Branch Operations Manager Jobs in Gilbert, AZ (NOW HIRING)

Certus Pest Inc.

Administrator, Branch Office

Tempe, AZ · On-site

$19.50 - $20/hr

Support branch operations through general office administration, reporting, routing/scheduling, supply management, and cross-functional assistance. * Adhere to company policies, data integrity ...

Big City Insulation Inc

Branch Manager

Chandler, AZ

Oversee branch operations, including inventory management, sales, customer service, and financial performance. * Maintain a customer-centric approach, ensuring high levels of customer satisfaction ...

Advastar, Inc

Territory Manager

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a fully autonomous operations role: you run the branch, manage a contractor install network, and serve as the primary point of contact for 40+ retail partner locations across the metro. If ...

Advastar, Inc

Territory Manager

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a fully autonomous operations role: you run the branch, manage a contractor install network, and serve as the primary point of contact for 40+ retail partner locations across the metro. If ...

Socket.dev

Branch Manager

Phoenix, AZ · On-site

$90 - $140/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead all branch operations with responsibility for safety, customer satisfaction, employee ... Manage service scheduling, technician workload, and resource allocation to optimize efficiency and ...

Advastar, Inc

Territory Manager

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a fully autonomous operations role: you run the branch, manage a contractor install network, and serve as the primary point of contact for 40+ retail partner locations across the metro. If ...

Marshall Insulation

Branch Manager

Chandler, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee branch operations, including inventory management, sales, customer service, and financial performance. * Maintain a customer-centric approach, ensuring high levels of customer satisfaction ...

Installed Building Products

Branch Manager

Chandler, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee branch operations, including inventory management, sales, customer service, and financial performance. * Maintain a customer-centric approach, ensuring high levels of customer satisfaction ...

Daikin

REGIONAL OPERATIONS MANAGER

Phoenix, AZ

The Regional Operations Manager (ROM) manages the Branch Managers by providing coaching, training and direction to ensure branch sales, customer service, profitability and asset management goals are ...

Daikin

REGIONAL OPERATIONS MANAGER

Phoenix, AZ · On-site

The Regional Operations Manager (ROM) manages the Branch Managers by providing coaching, training and direction to ensure branch sales, customer service, profitability and asset management goals are ...

United Rentals, Inc.

Branch Manager

Phoenix, AZ · On-site

  • PTO

Manage overall branch operations to ensure safety, productivity, customer service and profitability * Oversee sales efforts and business initiatives * Prepare reports, including profit and loss ...

United Rentals

Branch Manager

Phoenix, AZ · On-site

  • PTO

Manage overall branch operations to ensure safety, productivity, customer service and profitability * Oversee sales efforts and business initiatives * Prepare reports, including profit and loss ...

Daikin

REGIONAL OPERATIONS MANAGER

Phoenix, AZ

The Regional Operations Manager (ROM) manages the Branch Managers by providing coaching, training and direction to ensure branch sales, customer service, profitability and asset management goals are ...

Reece Group

Branch Manager Designate - HVACR

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A strong desire to learn and master all aspects of branch operations and management * Proven ability to lead, manage, and support team members while fostering accountability and collaboration * A ...

Reece Group

Branch Manager Designate - HVACR

Mesa, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A strong desire to learn and master all aspects of branch operations and management * Proven ability to lead, manage, and support team members while fostering accountability and collaboration * A ...

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All JobsBranch Operations JobsBranch Operations Manager JobsBranch Operations Manager Jobs in Gilbert, AZ

Branch Operations Manager information

See Gilbert, AZ salary details

$38.9K

$71.4K

$113.6K

How much do branch operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for branch operations manager in Gilbert, AZ is $71,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $86,200.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.

What are popular job titles related to Branch Operations Manager jobs in Gilbert, AZ?

For Branch Operations Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Branch Operations Manager jobs in Gilbert, AZ look for?

The top searched job categories for Branch Operations Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Branch Operations Manager jobs?

Cities near Gilbert, AZ with the most Branch Operations Manager job openings:

Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,444 per year, or $34.3 per hour.

Administrator, Branch Office

Certus Pest Inc.

Tempe, AZ • On-site

$19.50 - $20/hr

Full-time

Re-posted 4 days ago

Job description

Description

Purpose

Provide reliable, accurate, and customer-focused administrative support that enables branch operations to run efficiently, supports revenue collection, and ensures a positive customer and employee experience at the branch level.

Key Contributions

  • Serve as the primary administrative and customer service support for the branch, responding to inbound calls, visitors, and service inquiries.
  • Manage customer account setup, service agreements, scheduling, and CRM data entry with accuracy and timeliness.
  • Process payments, apply credits and adjustments, and support collections efforts for past-due accounts.
  • Maintain accurate documentation, records, and system updates across branch administrative workflows.
  • Coordinate communication between customers, technicians, sales staff, and branch leadership to resolve issues efficiently.
  • Support branch operations through general office administration, reporting, routing/scheduling, supply management, and cross-functional assistance.
  • Adhere to company policies, data integrity standards, and customer service expectations.

Success Metrics

  • Respond to =95% of customer calls, inquiries, and administrative requests within the same day or 24-hour.
  • Maintain =98% accuracy across customer accounts, service agreements, CRM entries, and billing transactions.
  • Post and reconcile 100% of daily payments and adjustments with zero unresolved discrepancies.
  • Reduce outstanding 30/60-day past-due balances by meeting monthly collection targets set by branch leadership.

Growth Impact

  • Improves branch efficiency by ensuring administrative workflows are completed accurately and on time.
  • Protects revenue through timely billing, payment processing, and collections follow-up.
  • Enhances customer retention by delivering consistent, professional, and responsive service experiences.
  • Enables branch scalability by supporting standardized processes and reliable operational support.

Capabilities & Strengths

  • Communication & Customer Focus: Clear, professional interaction with customers, technicians, and leadership.
  • Attention to Detail: High accuracy in documentation, billing, and system data entry.
  • Problem Solving & Organization: Ability to manage competing priorities, resolve issues, and maintain workflow discipline.


Requirements

Required Qualifications

  • High school diploma or equivalent.
  • 1+ years of administrative or customer service experience.
  • Proficiency in Microsoft Word, Excel, Outlook, and CRM systems.

Preferred Qualifications

  • Experience using PestPac or similar field-service CRM systems.
  • Prior experience in a branch-based, service, or call-center-supported environment.
  • Experience supporting billing, payments, or collections activities.


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