ZipRecruiter

Log In

1

Branch Manager Jobs in Novi, MI (NOW HIRING)

Oxford Bank

Branch Manager

Oxford, MI · On-site

The Branch Manager will directly manage the most important client relationships as well as help their team be successful with their clients. They will develop new team members to serve as ...

Oxford Bank

Branch Manager

Oxford, MI · On-site

$65 - $100/hr

Oxford Bank Branch Managers are the "owners" of the retail office they lead. They have the autonomy and responsibility to make their team and office successful, which is measured objectively by ...

Oxford Bank

Branch Manager

Oxford, MI

The Branch Manager will directly manage the most important client relationships as well as help their team be successful with their clients. They will develop new team members to serve as ...

Zeal Credit Union

Branch Manager

New Hudson, MI

Join Zeal Credit Union as a Full-Time Branch Manager in New Hudson, where your leadership skills will shine in a vibrant, member-focused environment! This onsite opportunity allows you to drive ...

New

Zeal Credit Union

Branch Manager

New Hudson, MI · On-site

Join Zeal Credit Union as a Full-Time Branch Manager in New Hudson, where your leadership skills will shine in a vibrant, member-focused environment! This onsite opportunity allows you to drive ...

Zeal Credit Union

Branch Manager

New Hudson, MI · On-site

Join Zeal Credit Union as a Full-Time Branch Manager in New Hudson, where your leadership skills will shine in a vibrant, member-focused environment! This onsite opportunity allows you to drive ...

New

Keybank

Branch Manager

Clawson, MI

The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending ...

KeyBank

Branch Manager

Ann Arbor, MI · On-site

The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending ...

KeyCorp

Branch Manager

Ann Arbor, MI · On-site

$69 - $105/hr

The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending ...

Keybank

Branch Manager

Ann Arbor, MI · On-site

The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending ...

Johnstone Supply LLC

Branch Manager

Ann Arbor, MI · On-site

Responsibilities The Branch Manager directs, promotes, and coordinates branch operations in such a manner that will provide outstanding customer service, optimize branch market share, ensure ...

KeyBank

Branch Manager

Clawson, MI · On-site

The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending ...

Johnstone Supply LLC

Branch Manager

Ann Arbor, MI

Responsibilities The Branch Manager directs, promotes, and coordinates branch operations in such a manner that will provide outstanding customer service, optimize branch market share, ensure ...

Johnstone Supply LLC

Branch Manager

Ann Arbor, MI · On-site

$70 - $90/hr

Responsibilities The Branch Manager directs, promotes, and coordinates branch operations in such a manner that will provide outstanding customer service, optimize branch market share, ensure ...

Johnstone Supply LLC

Branch Manager

Ann Arbor, MI · On-site

The Branch Manager directs, promotes, and coordinates branch operations in such a manner that will provide outstanding customer service, optimize branch market share, ensure operational productivity ...

Axis Portable Air LLC

Branch Manager

Livonia, MI · On-site

A Branch Manager will build the company's expected culture with a servant-leadership mindset, setting the standard by working alongside the branch team. * Safety and Compliance - Create and maintain ...

BrightView

Branch Manager

Detroit, MI · On-site

The Branch Manager is responsible for overseeing all aspects of branch operations, including compliance, safety, efficiency, customer service, and profitability. This leadership role drives business ...

Michigan Legacy Credit Union

Branch Manager

Pontiac, MI · On-site

Branch Operations Manager Department : Assigned Branch Job Group : Exempt Direct Reports : Concierge/Call Center The Branch Manager is directly responsible for the administration and efficient daily ...

Mazzella Companies

Branch Manager

Madison Heights, MI · On-site

Description Lifting Center Branch Manager Do you thrive on leading teams, driving sales, and building relationships that last a lifetime? At Mazzella , we're looking for a Lifting Center Branch ...

next page

Showing results 1-20

All JobsBranch JobsBranch Manager JobsBranch Manager Jobs in Novi, MI

Branch Manager information

See Novi, MI salary details

$26.8K

$69.6K

$111.5K

How much do branch manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for branch manager in Novi, MI is $69,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $80,900.00 per year, depending on experience, location, and employer.

What is a branch manager?

A Branch Manager is a professional responsible for overseeing the day-to-day operations of a branch office, typically within a bank or other financial institution. Their duties include managing staff, meeting sales targets, ensuring customer satisfaction, and maintaining compliance with company policies and regulations. Branch Managers play a key role in driving business growth, developing their teams, and representing the company within the local community.

What does a branch manager do?

Branch manager jobs can be found at a bank, car rental company, manufacturing company, or in retail. Their responsibilities are similar, but some duties depend on the specific field. As a branch manager at a bank, their responsibilities are to oversee the daily operations, manage employees, and meet with clients. Tasks may be similar at a car rental facility, but also include inspecting cars, ensuring that insurance paperwork is up to date, and balancing books.

What are the key skills and qualifications needed to thrive as a branch manager?

To thrive as a Branch Manager, you need strong leadership, financial management, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, banking or retail management systems, and sales analytics tools is typically required. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and foster positive client relationships. These skills are essential to meet performance targets, ensure operational efficiency, and drive branch growth.

How do branch managers typically balance administrative duties with team leadership responsibilities?

Branch Managers often face the challenge of managing both operational tasks—such as reporting, compliance, and budget oversight—and leading their team to achieve sales and customer service goals. Successful managers allocate dedicated time for administrative work while maintaining an open-door policy to support and coach staff throughout the day. Regular team meetings, clear goal-setting, and delegation of certain tasks help Branch Managers stay organized and ensure the branch operates smoothly. This balance is essential for meeting targets and fostering a positive work environment.

What is the difference between Branch Manager vs Loan Officer?

AspectBranch ManagerLoan Officer
Required CredentialsOften requires management experience, sometimes a degree in business or financeTypically requires a finance or banking-related degree, licensing, and certifications
Work EnvironmentOversees branch operations, manages staff, and ensures customer serviceWorks directly with clients to evaluate and approve loan applications
Employer & Industry UsageBanking, credit unions, financial institutionsMortgage companies, banks, credit unions

While both roles operate within banking and finance, a Branch Manager oversees overall branch operations and staff, whereas a Loan Officer focuses on evaluating and processing loan applications. The roles often collaborate but differ in responsibilities and required credentials.

Is it hard to be a branch manager?

Being a branch manager involves overseeing daily operations, managing staff, and meeting sales targets, which can be demanding and require strong leadership, organizational, and communication skills. The role often requires experience in the industry, problem-solving abilities, and sometimes certification or training, making it a challenging but rewarding position for those prepared for the responsibilities.
More about Branch Manager jobs

What job categories do people searching Branch Manager jobs in Novi, MI look for?

The top searched job categories for Branch Manager jobs in Novi, MI are:

What cities near Novi, MI are hiring for Branch Manager jobs?

Cities near Novi, MI with the most Branch Manager job openings:

Branch Manager jobs near you
Infographic showing various Branch Manager job openings in Novi, MI as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $69,611 per year, or $33.5 per hour.

Branch Manager

Oxford Bank

Oxford, MI • On-site

Full-time

Posted 17 days ago

Job description

Job Summary
Oxford Bank Branch Managers are the �owners� of the retail office they lead. They have the autonomy and responsibility to make their team and office successful, which is measured objectively by outcomes and subjectively by engagement of team and clients. The Branch Manager is the Bank's representative to the community they serve, ensuring we are a valued member of the community and realize value from that position.
Their primary responsibility is acting as the leader of a team by managing relationships with individuals, families and small business. The Branch Manager will directly manage the most important client relationships as well as help their team be successful with their clients. They will develop new team members to serve as relationship managers and coach existing team members to being successful.
As the owner of the office's client relationships, the Branch Manager will proactively work with bank partners to ensure they are supporting our clients� vision and their team members. The Branch Manager is responsible for all aspects of the branch with their focus on having a welcoming, help oriented culture for Client Service Representatives (CSRs) and other staff. They will oversee the CSRs initially but will develop an �inside� leader to manage teller operations. The Branch Manager will be accountable to help clients which will be measured objectively through deposit increases and implementing important products and services.
Primary Responsibilities
Role Responsibilities Include Leadership, Management and Accountability � Customer Service Managers will practice these attributes with guidance from Regional Manager
  • Lead the office as their business by ensuring all team members are helping clients to reach their goals in a convenient and timely manner.
  • Proactively own the relationship with clients through follow up with team members, clients and/or bank partners, to ensure client is receiving service they deserve.
  • Actively manage consistent communication with existing clients base to discuss and understand client goals.
  • Lead solution development for clients utilizing the personal banking team respective bank partners/experts.
  • Create and implement ideas to generate discussion with clients surrounding new products, services, promotions and marketing in conjunction with peers and leaders.
  • Create and maintain a service culture that is welcoming and shows we are dedicated to helping clients and our communities.
  • Represent the Bank in the community to develop referral sources for new clients.
  • Actively participate in the community to meet new potential clients.
  • Develop new leaders at the Bank and be engaged in team success.
  • Lead effective internal meetings, role play and solution development including active encouragement of team to participate.
  • Coordinate the physical aspects of their office by ensuring the exterior and interior represents a professional and welcoming facility.

Primary Responsibilities
Role Responsibilities Include Customer Service, Problem Resolution & Team Development
  • The Branch Manager is the face of Oxford Bank and will act as the primary client contact within each branch. Branch Managers of all levels will be lead team members in building and managing lifelong relationships with both consumer and business clients. Branch Managers demonstrate a genuine interest in their clients and ask questions to understand financial needs and priorities. Branch Managers will be product knowledge experts and understand the functions of all lines of business at Oxford Bank. Branch Managers present options to clients to make their banking easy and convenient, ensuring the needs of the client always come first. Cultivating strong relationships will come through by recommending products, services and processing all transaction types. Branch Managers have a genuine interest in learning and understanding client financial goals, both short and long term. Branch Managers proactively contact clients by phone to follow up on client satisfaction, build relationships, and address any additional financial needs. Solutions to help clients will be directly recommended and implemented by the Branch Manager or bank experts/ partners. The Branch Manager is the primary manager for client relationships, is empowered and responsible to ensure bank partners provide excellent service and solutions to help the client reach their goals. Special emphasis is placed on assisting clients with more complex needs such as personal financial reviews, lending services, small business needs, investments, and retirement.4
  • Customer Service Managers will follow the guidelines in the job descriptions as they work towards becoming a Branch Manager.

Put clients at the center of everything you do
  • Display a friendly, positive attitude when serving both internal and external clients
  • Possess strong client service skills
  • Build relationships with clients that go beyond one interaction
  • Focus on client long-term financial needs
  • Engage clients in meaningful financial conversations that include understanding what's important to them
  • Inform clients of appropriate options available to help achieve financial goals
  • Proactively follow up with clients on commitments, satisfaction, and ongoing financial conversations to build lifelong relationships

Earn client trust
  • Demonstrate awareness and respect for clients� time by ensuring all interactions are efficient and accurate
  • Follow all policies and procedures required to maintain accuracy, manage risk, prevent fraud, and protect clients

Resolve client complaints and concerns
  • Execute problem resolution steps in compliance with Oxford Bank protocols
  • Listen carefully to clients, displaying empathy for any situation
  • Take ownership of the issue and follow up to ensure the issue is resolved

Possess strong character and values
  • Follow Oxford Bank Cultural Values (Core Values); see attached Culture Book
  • Exhibit a high degree of integrity, trustworthiness and professionalism, all the time
  • Manage risk by maintaining appropriate controls to ensure operational integrity and compliance with applicable regulations

Embrace the opportunity to learn
  • Learn the features, fees and benefits of products and services that help meet client needs
  • Seek opportunities for self-guided learning and embrace coaching and feedback from fellow team members

Work effectively with a diverse team
  • Lead by example to create an inclusive and professional environment where all team members are treated with respect and diversity is valued
  • Demonstrate genuine care for every team member, taking the initiative to assist others
  • Participate in meetings and share ideas to help achieve team objectives

Additional position requirements
  • Cash handling; process teller transactions, vault duties, ITM/ATM assistance and balancing
  • Operational excellence and internal/operational audit responsibilities
  • Open and Close accounts, account servicing and maintenance, and routine bank transactions
  • Any other tasks as needed and assigned by management
  • Accountable for maintaining performance standards, branch goals, and to contribute to the overall growth objectives of the branch and the bank (Goals are established and reviewed on an annual basis)

Technical Skills
  • Knowledge and experience with bank computer and core operating system requirements, compliance and security. Basic PC skills to include working knowledge of Microsoft Office Applications, Word, Excel, Adobe, PowerPoint, DocuSign

Education and Experience
  • Strong written and verbal communication skills
  • 3 + years of client service experience preferred
  • 2 + years of banking experience preferred
  • Bachelor's degree and/or higher education preferred

The Oxford Bank Branch Manager � Leadership � Sales and Goal Attainment
Sales and referral goals for each position/branch will be based on the annual goals of the bank and then further determined by branch location and deposit base. Goal accumulation is continuous through the year and do not clear out at the end of each quarter. Activity goals include but are not limited to call blocks, business calls, chamber functions, outside activities or community service, membership banking presentations and networking group attendance.
Additional Information
Department: Personal Banking � Reports to: Personal Banking Department Leader � Travel: Possible Classification: Exempt � Employment Type: Full-time � Supervises: Branch Team
�Oxford Bank is an equal opportunity employer and is committed to providing equal employment opportunities and an environment free of discrimination and harassment. All employment decisions at Oxford Bank are made without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.�

Apply