Receptionist / Front Desk Coordinator
Mamacita Braids Salon – Union, NJ
About Us
Mamacita Braids Salon is a modern, luxury braiding salon known for exceptional customer service, quality craftsmanship, and creating a welcoming experience for every client. We’re looking for a friendly, organized, and dependable Receptionist to be the face of our salon and help keep our daily operations running smoothly.
Responsibilities
â—Ź Greet clients with a warm, professional attitude.
â—Ź Answer phone calls, text messages, emails, and social media inquiries.
â—Ź Schedule, confirm, and manage appointments using our booking software.
â—Ź Check clients in and out, process payments, and issue receipts.
â—Ź Assist clients with service and product recommendations.
â—Ź Maintain a clean, organized, and welcoming reception area.
â—Ź Help manage the daily appointment flow and communicate with stylists.
â—Ź Monitor salon inventory and notify management when supplies need restocking.
â—Ź Resolve client concerns professionally and escalate issues when necessary.
â—Ź Support the salon team with administrative tasks as needed.
Qualifications
â—Ź Previous receptionist or customer service experience preferred.
â—Ź Excellent communication and interpersonal skills.
â—Ź Strong organizational and multitasking abilities.
â—Ź Comfortable using computers, scheduling software, and POS systems.
â—Ź Professional appearance and positive attitude.
â—Ź Reliable, punctual, and able to work in a fast-paced environment.
â—Ź Experience in a salon or beauty industry is a plus but not required.
What We’re Looking For
â—Ź Someone who genuinely enjoys helping people.
â—Ź A team player who is proactive and takes initiative.
â—Ź Strong attention to detail.
â—Ź Ability to remain calm and professional during busy periods.
â—Ź Passion for the beauty industry and creating an exceptional client experience.
Schedule
â—Ź Full-time or Part-time (based on availability)
â—Ź Weekend availability is required.
Compensation
â—Ź Competitive hourly pay based on experience.
â—Ź Employee discounts on salon services and retail products.
â—Ź Opportunities for growth within the company.
If you love providing outstanding customer service and want to be part of a fun, professional, and growing salon team, we’d love to hear from you!