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Box Office Staff Jobs (NOW HIRING)

Livenation

Venue Box Office staff

San Antonio, TX

Job Summary: WHAT THIS ROLE WILL DO * Cash Handling; Opening Procedures and Closing Procedures * Maintain superior customer service both in person and over the phones * Answer phone with prompt and ...

AEG

Box Office Manager

Idaho Falls, ID · On-site

Staff Leadership & Supervision * Recruit, train, schedule, and supervise all part-time box office staff. * Develop customer service standards and operational procedures for box office personnel.

The Flynn

Box Office Manager

Burlington, VT

This role requires the ability to think strategically while leading and managing Box Office staff through clear communication, effective leadership, and a shared commitment to exceptional service.

Armory

Box Office

Minneapolis, MN · On-site

$17/hr

... box office staff as needed. • Maintain strong, cooperative inter/intra-departmental relationships with the ability to interact effectively with internal and external clients at all levels within ...

The Flynn

Box Office Manager

Burlington, VT · On-site

$54K/yr

This role requires the ability to think strategically while leading and managing Box Office staff through clear communication, effective leadership, and a shared commitment to exceptional service.

Livenation

Box Office Supervisor

Indianapolis, IN

Help set staff development and performance goals & monitor progress * Recruitment and hiring staff ... Experience in Box Office / Ticketing Management * Flexible Schedule (days/nights, weekends, and ...

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Box Office Staff information

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How much do box office staff jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for box office staff in the United States is $13.36, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.38 per hour, depending on experience, location, and employer.

What is the difference between Box Office Staff vs Ticketing Agent?

AspectBox Office StaffTicketing Agent
CredentialsCustomer service skills, cash handling experienceCustomer service skills, cash handling experience
Work EnvironmentMovie theaters, concert venues, theatersAirports, event venues, theaters
Employer & IndustryEntertainment venues, theatersTransportation hubs, entertainment venues
Search & Comparison IntentSimilar roles in ticket sales and customer service

Box Office Staff and Ticketing Agents share similar responsibilities, credentials, and work environments, often working in entertainment or transportation settings. The main difference lies in their specific industry focus, with Box Office Staff primarily working in theaters and entertainment venues, while Ticketing Agents are more common in transportation hubs like airports. Both roles involve customer service and cash handling, making them comparable in many aspects.

What are the key skills and qualifications needed to thrive as a Box Office Staff, and why are they important?

To thrive as Box Office Staff, you need strong customer service skills, basic math proficiency, and familiarity with ticketing procedures, often supported by a high school diploma. Experience with ticketing software systems like Ticketmaster or Tessitura and handling cash or credit transactions is typically required. Attention to detail, patience, and effective communication help ensure positive guest experiences and efficient problem-solving. These skills are crucial for maintaining smooth operations, accurate sales, and customer satisfaction in a fast-paced environment.

What do box office staff do?

Box office staff are responsible for selling tickets, handling customer inquiries, and managing cash or electronic transactions at a venue. They often operate ticketing software, provide information about events, and ensure a smooth entry process for attendees.

What are box office staff?

Box office staff are employees who work at the ticketing counters of theaters, cinemas, concert venues, or sports arenas. They are responsible for selling tickets, handling reservations, answering customer questions, and providing information about events or shows. Box office staff may also manage will-call tickets, process refunds or exchanges, and ensure smooth entry for patrons. Their role is crucial in delivering excellent customer service and facilitating a positive event experience.

What job makes $10,000 a month without a degree?

A box office staff member typically does not earn $10,000 a month without advanced experience or management responsibilities. High earnings in this role are uncommon; however, some managers or supervisors in entertainment venues or theaters with extensive experience and additional responsibilities can reach or exceed that income level. Most roles with such salaries generally require specialized skills, certifications, or leadership positions beyond entry-level positions.

What are some common challenges faced by Box Office Staff during peak event times?

Box Office Staff often encounter high-pressure situations during peak event times, such as large crowds, long queues, and last-minute ticketing issues. Managing customer expectations while ensuring accurate ticket distribution requires strong multitasking and communication skills. Additionally, Box Office Staff must quickly resolve technical glitches or discrepancies, often collaborating with event coordinators and security personnel to provide a smooth guest experience. Adaptability and remaining calm under pressure are key to overcoming these challenges.

How much does a box office attendant make?

A box office attendant typically earns between $10 and $15 per hour, depending on experience, location, and employer. Some positions may offer additional benefits or opportunities for overtime, especially during peak times or special events.

What profession makes $400,000 a year?

In the context of box office staff or related entertainment industry roles, earning $400,000 annually is uncommon. High salaries in this field are typically associated with top executives, producers, or actors rather than entry-level or support staff. Most box office staff positions have lower average wages and do not reach this income level.
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What cities are hiring for Box Office Staff jobs? Cities with the most Box Office Staff job openings:
What job categories do people searching Box Office Staff jobs look for? The top searched job categories for Box Office Staff jobs are:
Box Office Staff jobs near you
Infographic showing various Box Office Staff job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 76% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $27,796 per year, or $13.4 per hour.
LN Venues, Regional Assistant Box Office Manager

LN Venues, Regional Assistant Box Office Manager

Live Nation Entertainment, Inc.

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Live Nation rating

7.3

Company rating: 7.3 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

7th of 48 rated entertainment

Job description

Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
Live Nation is seeking qualified Regional Assistant Box Office Managers to assist with ticketing operations for concert venues in multiple locations around the US. This detail-oriented position requires excellent organizational skills, professional interaction with management personnel, partners, clients of all levels, an ability to work efficiently, accurately and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in various ticketing software, staff management, and guest relations.
This position will assist in managing the day-to-day operations of the Box Office department within the scope of generally accepted practices and procedures for Live Nation owned & operated venues, as necessary. Travel may be required.
WHAT THIS ROLE WILL DO
Core Duties
  • Serve as a Ticketing contact for events at the venue(s)/locations assigned
  • Develop strong working relationships with Live Nation promoters, ticketing staff, guests, and affiliated partners
  • Partner with Box Office Managers on training, scheduling, and day-to-day supervision of Box Office personnel
  • Partner with Box Office Managers in ensuring Box Office staff adheres to the company's ticket operations policies and procedures
  • Collaborate with Box Office Managers, internal departments and external event personnel to ensure all ticketing needs are addressed
  • Partner with Box Office Managers in nightly Box Office operations during events (Ticket Sales, Reporting, ticket scanning, etc.)
  • Create a positive & collaborative working environment and maintain staff morale
  • Ensure the Ticketing department delivers exceptional customer service to all guests and works proactively to resolve any issues that arise
  • Facilitate open communication with the Box Office Managers, staff, and all other venue departments

Event Management Duties
  • Partner with the Box Office Managers within the region to build and maintain events for the venue(s) or locations assigned within the appropriate ticketing software.
  • Partner with the Box Office Managers, talent buyers, tour personnel, and internal staff, as necessary, with event programming, reporting, ticket holds, and other ticketing details
  • Partner with the Box Office Managers, Marketing, Production, Talent, artist management, and label representatives to set up events, place holds, process orders, and release tickets in a timely fashion
  • Partner with the Box Office Managers on monitoring of ticket inventory
  • Collaborate with the Pricing team to monitor and dynamically price tickets to maximize revenue
  • Partner with Ancillary Product team, Box Office Managers and Venue General Managers to create and optimize ancillary products to drive incremental revenue
  • Ensure ADA Compliant Ticketing Practices

Accounting/Financial Duties
  • Partner with the Box Office Managers to maintain accurate Box Office accounting records and archives in coordination with Box Office Manager and other stakeholders
  • Partner with Box Office Managers to ensure venue Box Office staff adheres to the company's cash handling policies and procedures
  • Partner with the Box Office Managers to perform Box Office safe reconciliation, prepare deposits, and run all daily financial reporting
  • Actively participate in event settlements, as needed

Other Duties
  • Partner with the Box Office Managers on monitoring all ticketing software and hardware and report any issues immediately
  • Embrace all new ticketing technology provided by Ticketmaster including TM1 Entry, TM1 Sales, TM1 Events etc.
  • Keep current with all key ticketing trends in the entertainment industry
  • Attend all relevant meetings, discussions, and conferences as the venue's ticketing lead
  • Assist in the accurate and timely flow of event and general venue information both intra-departmentally, and to the public
  • Any additional duties as assigned by leadership

WHAT THIS PERSON WILL BRING
Required Qualifications:
  • Proven experience in box office or ticketing management
  • Availability to work a flexible schedule, including days, nights, weekends, and holidays
  • Willingness and ability to travel as needed
  • Demonstrated proficiency in cash handling
  • Strong leadership, management, and customer service skills
  • Appreciation and respect for diverse cultures, music genres, and artistic expressions
  • High school diploma or equivalent
  • Hands-on experience in live event operations
  • Proficiency in Microsoft Office applications (Outlook, PowerPoint, Word, Excel, etc.)

Preferred Qualifications:
  • In-depth knowledge of ticketing systems, especially Ticketmaster Host, Archtics, AccountManager, and the TM1 product suite
  • Advanced skills in Microsoft Office applications
  • Strong organizational abilities, including prioritization, multitasking, and time management
  • Professional communication skills and email etiquette

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.
The expected compensation for this position is:
$53,000.00 USD - $67,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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