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Bound Tree Medical Jobs (NOW HIRING)

PHI Health

Flight Paramedic

Somerset, KY

... and bound tree supplies, PRs/marketing, Wellness, Safety Representative or Safety Chair. * Other ... Schedule/Location: * MED * Kentucky Compensation and Benefits: * We offer a range of competitive ...

PHI Health

Flight Paramedic

Somerset, KY · On-site

... and bound tree supplies, PRs/marketing, Wellness, Safety Representative or Safety Chair. * Other ... Schedule/Location: * MED * Kentucky Compensation and Benefits: * We offer a range of competitive ...

PHI Health

Flight Paramedic

Albuquerque, NM · On-site

... and bound tree supplies, PRs/marketing, Wellness, Safety Representative or Safety Chair. * Other ... Schedule/Location: * MED * New Mexico Compensation and Benefits: * We offer a range of competitive ...

PHI Health

Flight Paramedic

Albuquerque, NM · On-site

... and bound tree supplies, PRs/marketing, Wellness, Safety Representative or Safety Chair. * Other ... Schedule/Location: * MED * New Mexico Compensation and Benefits: * We offer a range of competitive ...

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Bound Tree Medical information

What are the key skills and qualifications needed to thrive as a medical sales representative at Bound Tree Medical?

To thrive as a Medical Sales Representative at Bound Tree Medical, you need a solid understanding of medical products, sales strategies, and typically a bachelor's degree in a related field. Familiarity with CRM software, sales analytics tools, and knowledge of healthcare compliance standards are important technical requirements. Exceptional communication, relationship-building, and negotiation skills help set top performers apart in this role. These skills and qualifications are crucial for effectively connecting healthcare providers with the right products, driving sales growth, and maintaining customer trust.

What are some typical challenges faced by sales representatives at Bound Tree Medical, and how can they be addressed?

Sales representatives at Bound Tree Medical often encounter challenges such as rapidly changing healthcare regulations, staying updated on new medical products, and meeting the diverse needs of EMS and healthcare providers. Success in this role requires proactive learning, excellent communication skills, and adaptability. Building strong relationships with clients and working closely with internal teams—such as customer service and product specialists—helps address these challenges and ensures customer satisfaction.

What is Bound Tree Medical?

Bound Tree Medical is a leading national distributor of prehospital emergency medical supplies, equipment, and pharmaceuticals for EMS professionals and first responders. They provide a broad selection of products, including emergency medical kits, trauma supplies, airway management tools, and personal protective equipment. Bound Tree also offers training resources and support services tailored to the needs of EMS agencies, fire departments, and other emergency response organizations.

What is the difference between Bound Tree Medical vs Medical Supply Technician?

AspectBound Tree MedicalMedical Supply Technician
CertificationsVaries; often requires healthcare or logistics certificationsTypically requires certification in medical logistics or supply management
Work EnvironmentMedical supply distribution, healthcare facilities, emergency servicesHospitals, clinics, medical warehouses
Employer & IndustryMedical supply companies, healthcare providers, emergency servicesHospitals, government agencies, healthcare organizations

Bound Tree Medical and Medical Supply Technicians both work within the healthcare supply chain, focusing on medical equipment and supplies. While Bound Tree Medical primarily distributes products to healthcare providers and emergency services, Medical Supply Technicians handle inventory management and logistics within medical facilities. Both roles often require similar certifications and work in healthcare environments, but their specific responsibilities and employer types differ.

What cities are hiring for Bound Tree Medical jobs? Cities with the most Bound Tree Medical job openings:
What states have the most Bound Tree Medical jobs? States with the most job openings for Bound Tree Medical jobs include:
What job categories do people searching Bound Tree Medical jobs look for? The top searched job categories for Bound Tree Medical jobs are:
Bound Tree Medical jobs near you
Infographic showing various Bound Tree Medical job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Client Success Specialist - Digitech - Remote

Sarnova HC, LLC

Remote

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

Sarnova rating

8.2

Company rating: 8.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Summary:
Responsible for creating, nurturing and sustaining long-term relationships with Digitechs' established client base. Specifically, those clients assigned to the Select Client Segment (SCS) Team. This position will focus primarily on Client retention and safeguarding the revenue stream.
Essential Duties and Responsibilities:
  • Serve as the primary Point of Contact (POC) for client interactions within the Select Client Segment
  • Assist with resolving client issues and escalate to appropriate Digitech staff or BPO partners as needed
  • Receive and enter client interactions into the Jira Service Desk ticketing system
  • Manage all client inquiries received primarily through the Jira Service Desk
  • Resolve and track client requests using the Jira Service Desk
  • Collaborate with internal team members and assigned BPOs to address and resolve tickets
  • Work with clients to develop processes that enhance their business model and increase revenue (e.g., charge structure reviews, trip imports)
  • Monitor contract terms and renewal dates
  • Understand Digitechs's roles and responsibilities for obtaining key information related to client inquiries
  • Capture and store important documents in the client Customer Record within the NetSuite platform
  • Monitor OEMS license dates, renewals, and regional industry factors affecting clients
  • Adhere to HIPAA and compliance requirements
  • Prioritize work effectively and operate independently
  • Maintain cooperative and productive relationships with assigned clients
  • Adhere to all Digitech HIPAA privacy policies and procedures; this includes always maintaining the confidentiality and security of sensitive patient information
  • Ensures consistent adherence to company attendance policies
  • Additional job duties as assigned

Skills/Experience Required:
  • Education: High School Diploma or Equivalent required
  • Must be able to interact well with all levels of a client's organizational structure, including administrative, leadership, and operational personnel
  • Should be comfortable learning and utilizing Jira Service Desk features, particularly those relevant to the Select Client Segment Team
  • Must be proficient in the use of Microsoft Office 365
  • Customer service experience strongly preferred
  • Strong oral and written communication skills
  • Intermediate computer skills, including working knowledge of Microsoft Word, Excel, and Outlook
  • Customer-oriented attitude with strong interpersonal skills
  • Strong organizational skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • Understanding of HIPAA
  • Ability to work independently to manage all types of client interactions via Jira, email, and verbal communication
  • Ability to manage a high volume of client interactions and systematically follow up on inquiries by keeping the ticketing system updated and current
  • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EO/M/F/Veterans/Disabled.
Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
#digitech

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