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Bmw Roadside Assistance Jobs (NOW HIRING)

Holman, Inc.

BMW Genius - BMW of Raleigh

Raleigh, NC · On-site

$16 - $18/hr

BMW of Raleigh is looking for a BMW Genius to join their team and the Holman Family! What will you ... features, roadside assistance and maintenance schedules * Introduce customers to the service ...

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Bmw Roadside Assistance information

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$39

How much do bmw roadside assistance jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for bmw roadside assistance in the United States is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $21.88 per hour, depending on experience, location, and employer.

What is a BMW Roadside Assistance?

A BMW Roadside Assistance job involves providing support to BMW drivers who experience vehicle issues on the road. This may include dispatching towing services, jump-starting batteries, changing flat tires, unlocking vehicles, or delivering emergency fuel. Representatives often work in call centers or as mobile technicians to ensure timely assistance. Strong customer service skills and knowledge of BMW vehicles and roadside procedures are essential for this role.

What does a BMW Roadside Assistance do?

A typical day for a BMW Roadside Assistance team member involves responding to calls from drivers experiencing vehicle breakdowns, performing on-site diagnostics or minor repairs, and coordinating towing services when needed. You will interact directly with BMW owners, providing reassurance and clear communication while resolving issues ranging from flat tires to battery failures. The job involves a mix of fieldwork and collaboration with dispatch teams, requiring adaptability to varying weather and traffic conditions. Team members also maintain detailed service records and stay informed about the latest BMW technologies to deliver exceptional customer experiences.

What are the key skills and qualifications needed to thrive in the BMW Roadside Assistance position?

To thrive as a BMW Roadside Assistance professional, strong automotive troubleshooting skills, a valid driver’s license, and relevant technical certifications are generally required. Familiarity with diagnostic tools, GPS navigation systems, and BMW-specific service protocols is highly valued. Exceptional customer service, problem-solving ability, and calmness under pressure distinguish top performers in this role. These skills ensure timely and effective assistance, customer satisfaction, and safe resolution of roadside incidents.

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Bmw Roadside Assistance jobs near you
Infographic showing various Bmw Roadside Assistance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,823 per year, or $20.1 per hour.

Roadside Technician - Global Imports MINI

Sonic Automotive

Chamblee, GA • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

117th of 155 rated car dealerships

Job description

Company Description

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Global Imports BMW a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation (Hourly: Flat-Rate):

  • $20-$30 / hour
    • Based on experience, certifications, and skill level
  • Tenure Bonus Program*:
    • Starting at 6 months, earn up to $3.50/hour on every flat-rate hour turned
    • Bonus increases with tenure and is paid annually

Schedule:

  • FULL-TIME
  • Sundays Always Off
  • Saturday Availability Required

Perks & Benefits:

  • Medical, Dental & Vision Insurance
  • $0 Monthly Premium for Technicians after 12 months**
  • Reduced Rates for Dependent Coverage**
  • 401(k) with Company Match
  • Paid Time Off that Increases with Tenure
  • Closed on Thanksgiving & Christmas
  • Employee Pricing on Vehicles, Parts & Service
  • Free & Discounted Gym Membership Options
  • Exclusive Travel Discounts on Hotels, Flights & Rentals
  • OEM Certification & Paid Manufacturer Training Opportunities
  • Career Growth within a Fortune 500 Company
Job Description

The Roadside Technician will be responsible for responding to service calls and providing on-site automotive support to customers experiencing vehicle issues. This includes tasks such as jump starts, tire changes, fluid top-offs, battery testing, and basic inspections.

Duties and Responsibilities:

  • Respond to roadside assistance calls in a timely and professional manner
  • Perform essential services such as jump starts, tire changes, lockouts, fluid top-offs, and battery testing
  • Conduct basic vehicle checks and inspections, reporting any major concerns to the Service Advisor
  • Keep service equipment and vehicle in clean, working condition
  • Follow proper procedures for safe vehicle handling and roadside operations
  • Communicate clearly with customers and teammates to ensure seamless service
  • Maintain accurate service records and documentation for each job
  • Use tools and materials efficiently to avoid unnecessary waste
  • Follow all company safety policies and immediately report any incidents
Qualifications
  • Prior experience in automotive maintenance or roadside assistance preferred
  • Strong mechanical aptitude and a problem-solving mindset
  • Willingness to work flexible hours, including weekends or evenings if needed
  • Excellent communication and customer service skills
  • Ability to work independently in outdoor conditions
  • Valid driver's license with a clean driving record
  • Must be authorized to work in the USA
  • Must be able to pass a pre-employment background check, drug test, and MVR screening
Additional Information

All your information will be kept confidential in accordance with EEO guidelines

What Sonic Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997

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